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"This website is bordering on scam. I like most people first saw a deal posted on a major deal forum and placed an order for a digital frame with free shipping. When arrived the product has minimal padding and there is a 4" size hole on the box. Inside the electronics is broken and the frame shattered - some parts apparently lost through that hole even. The site sent me a RMA number but didn't provide a return shipping label. They dropped dead on any further email inquiries directly or via Paypal. They don't have any phone number. In the end I spent nearly $20 to ship it back in order to satisfy my credit card's dispute requirement. It has been 2.5 months and there is still no word from them on my refund. Reading the reviews here they are probably busy talking to all the credit card disputes from customers demanding refund. 1 star"
"This site sucks.. I received a broken watch.. then they wanted to ship it back to them at my expense which costed more than the actual watch. then paypal didn't even refund my money. this site sucks!!"
"This is my 5th Accutron watch I have purchased from these fine folks. The watches have been NEW, the price was the best, including E-bay, the order was shipped the next day, and the customer service was terrific. How could anyone find fault with this seller is beyond me. There is no reason why I won't be buying from them again."
"First purchse for me from Shnoop and all went well . Ordered the "4-Pack Lightwedge Pocket Magnifiers with LED Light" , and everything was as promised (new/retail) . Shipping was very fast . Happy customer ! "
"Ordered 12 Duracell pre-charged batteries. They arrived new and sealed as described. Shipping was relatively fast considering the holiday.Great customer service. My email was replied to within 30 minutes.Thanks!"
"Defective item. No customer service.Yet another burned by shnoop. Be warned."
"I am thoroughly disgusted with Shnoop. I bought a mystery bag for Mother's Day, hoping for something nice for my 84 year old mother. I trusted them to send something nice. I received 28 of the most hideous napkin rings I have ever seen. The value was to be at least $140.00 I couldn't even sell them at a yard sale for $1.00 I blame myself for trusting them and will never deal with them again. It cost me $25 to learn a huge lesson. They didn't even have the courtesy to respond to my email. I realize nothing can be done about this, but I appreciate you allowing me to vent and I hope others read this and rethink ordering from them before a thorough research of the item. Thank you "
"We ordered two Motorola H780 Bluetooth headsets and received exactly what we ordered! If it wasn't for the USPS mis-routing the package, which wasn't shnoops fault, would have been a perfect experience."
"Ordered the Mother's day grab bag with gifts for the homemaker for $25 valued at between $140-$400.I have never been so burned in my life. 3 crappy sequined pillows (one heart shaped with white sequins, and 2 others of rust colored pillows with black leopard print sequins), and 2 different sets of napkin holders (one green beaded and the other orange with half inch orange sequins.). If I gave this to my wife OR mother for mother's day I would end up divorced or disowned. I cannot imagine anyone wanting this CRAP. Not even worth $25. I would never even think of buying it. This is the stuff you see at furniture stores and wonder who on earth would buy it. Evidently Shnoop did.I will no longer be a customer of Shnoop!!! This was a total ripoff and these people obviously do not care about their customers!!! HOW DARE THEY!!!!!!!!"
"I ordered the $25.00 Mother's Day Home Goods Mystery Goody Bag. The only mystery is, how does Shnoop stay in business? I received four place mats and two oversized plastic spoons that one would have trouble getting rid of at a garage sale. I feel ripped off and stupid ! Heed my words: Do not buy from this website! Give your money to a charitable organization in your community. I wish I had my $25.00 back and I would do just that!! "
"*** STAY AWAY FROM THIS VENDOR ***No customer service.Watch arrived defective. i have tried e-mail, and phone. No response to my request for an RMA so I can exchange the defective watch. They do not answer the phone, return calls, or answer e-mails.*** STAY AWAY FROM THIS VENDOR ***"
"Terrible experience. Yes, good price, good shipping speed, HORRIBLE product. I ordered a 1 X 1/2 Carat Genuine Diamond 3 Row Sterling Silver Tennis Bracelet - $29.99. I thought, wow! what a deal! Turns out, this hunk of junk is lower than crane machine quality crap. No way would I ever shop at shnoop again. Fool me once..."
"Great Product, Fast shipping, and exactly as described. This is my second purchase and I am happy with the seller."
"Last night while attempting to set the time on this brand new POLICE watch I noted to my dismay that the second hand of this watch was detached and lying under the crystal.Needless to say, I am quite disappointed.This quality issue makes me question the authenticity of this watch.Please send me a prepaid label to return this defectiveknockoff POLICE watch for a full PayPal refund.ORDER INFO:Order InformationOrder #xxxx4 (Shipped)Order Date: Sunday 11 April, 2010 Order Total: $59.99"
"EXCELLENT, place to shop, find fun and inexpensive, bargains! My first order with this merchant, was handled very quickly, professionally, with fantastic communications and I received my order A LOT QUICKER than I'd anticipated! Thee watch I bought was exactly as described.A good place to shop! "
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