Rushmypassport.com Reviews - page 2 - rushmypassport.com Ratings at ResellerRatings

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rushmypassport.com
Rating 10.00/10 130 reviews

10.00/100
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All Customer Reviews (130)


Rating 10/10 5/5
modified review posted Apr-08-2013

"I was skeptical that they would be able to get my passport to me on time, but within 2 days my passport was in my hands. The case manager, Lauren Walsh was very friendly and helpful. She assuaged all my concerns and had answers to all my questions. "

Rating 10/10 5/5
modified review posted Apr-08-2013

"I do business development and consulting nationally and internationally. I had a time slot of a few months of no international travel where I had planned to get my passport renewed, when a trip came out of nowhere, and I didn't have enough time left on my passport to be able to get into the destination country, and was faced with getting my passport renewed within the space of 3 weeks. I didn't want to take the chance of going with the government's regular 2-3 week expedited service, because there was no guarantee they would get the passport back to be on time, and I decided to go with Rushmypassport. These guys were amazing - fast and efficient, I had my renewed passport back in my hands 7 days from the day I initiated the order, even though I just went with their basic service. My rep, Illeana Vasquez did a terrific job of answering my questions and coordinating the whole transaction. Very pleased with this company and the service they provided."

Rating 10/10 5/5
modified review posted Apr-07-2013

"I submitted my renewal paperwork late on a Friday and received my passport early the following Thursday, in plenty of time for my trip. My case manager, Lauren Walsh, did in outstanding job of answering my questions and coaching me through the checklist steps. She made me feel like a teammate rather than a customer. Now all I need to take care of is packing for my vacation. I was a little concerned about shipping my documents off to strangers, but rushmypassport.com took great care of me in a very short time. I can heartily recommend them. Thanks Lauren."

Rating 10/10 5/5
modified review posted Apr-06-2013

"Rushmypassport.com, specifically Laurie and Justin, did an amazing last minute job for me! I had only 24 hours to turn my passport around and they were there for me every step of the way. Laurie was incredibly helpful, guiding me through each step of the process. She and Justin made sure I knew the minute my passport was approved and ready so I knew I would be able to travel the next day. Laurie seemed to genuinely care about my travels and made sure I knew every step of the process so I would sucessfully obtain my passport in time. I would highly recommend this company!"

Rating 10/10 5/5
modified review posted Apr-04-2013

"I had Ileana Vasquez as my representative. The processing time was not only faster than promised, but I knew exactly the status of my application each step of the way. The instructions were clear and precise and Ileana also went over the instructions with me. I had called Rushmy passport customer service a couple of times with questions and was connected to a live person each time who could answer my questions."

Rating 10/10 5/5
modified review posted Apr-03-2013

"They did a phenomenal job for my wife and I. Found out on Saturday both of my kids passports were expired and we flew out on Wednesday. Spoke with Lauren Walsh and she guided us thru the steps and answered all of our emails promptly. We were able to get both passports Wed AM and fly out Wed afternoon.

Thank you Rushmypassport and Lauren for all of your help."

Rating 10/10 5/5
modified review posted Mar-26-2013

"I'm actually amazed at the turnaround with which this all happened. I spoke briefly with Lauren Walsh and really thought there would be a hiccup or two and was absolutely astonished when I received my passport within five days. Lauren was very professional, but I just thought with the possible bureaucracy involving the government, it wouldn't happen as fast as advertised. In addition to the possible bureaucracy, with many things online, you become a little skeptical at promises that are made. I will definitely recommend Rushmypassport.com to all that will listen. I must also say in addition to Lauren, the representatives that I spoke with prior to speaking with Lauren, were pretty good also, providing me insight into the overall process."

Rating 10/10 5/5
modified review posted Mar-26-2013

"I was very impressed with Rushmypassport.com. The instructions were clear and accurate. The email notifications of the progress of my application calmed my nerves. But it was great to have a real account rep, Lauren Walsh, talk with me in person and assure me they had an appointment at the passport office the next day. My passport was ready within 24 hours of me FED-EX'ing my application. I was amazed. Although I had ordered the 3-4 day service I had my passport in hand on the 2nd business day after I mailed the application. I love these people!"

Rating 10/10 5/5
modified review posted Mar-26-2013

"My case manager was Lauren Walsh, and she was terrific to work with. Clear directions and communication, helpful responses to questions, & prompt service. Also appreciated how rushmypassport.com sent status update emails every step of the way."

Rating 10/10 5/5
modified review posted Mar-25-2013

"This was an amazing service! I needed a Passport in a flash and got it FASTER! Lauren Walsh helped me out tremendously and would recommend her to EVERYONE! Thanks!"

Rating 10/10 5/5
modified review posted Mar-22-2013

"Incredible service! Teddy Etienne was my case worker and he was very kind and patient with me. Assuring me the passport would come as scheduled-and it did! Grateful to him and this fine company!"

Rating 10/10 5/5
modified review posted Mar-22-2013

"Lauren Walsh and Rush Passport did an amazing job helping our Church get a passport last minute. We called her from the post office and she made it happen."

Rating 10/10 5/5
modified review posted Mar-13-2013

"My case manager was Lauren Walsh and she walked me through the steps of everything. I got my passport within 4 days. If anyone needs a passport in a hurry Rushmypassport.com is the place to go."

Rating 10/10 5/5
modified review posted Mar-11-2013

"On a scale of 1-10, Rushmypassport.com receives a 1,000!!! Our information was shipped out to Rushmypassport.com on Monday, and we received the passport just three days later on Thursday with absolutely no issues. As we are 5 hours away from the closest regional passport agency, this service saved us time and money. Lauren Walsh was awesome, and did a fantastic job as a case manager. I definitely refer this service to anyone needing their passport immediately."

Rating 10/10 5/5
modified review posted Mar-08-2013

"My case manager was Lauren Walsh and she was fantastic. Timely response time and she made the process quick and simple. Turn around time was unbelievable. I am located in Las Vegas, NV, while my passport was processed on the East Coast, and they still were able to uphold their processing times! Thank you and because of you, I get to enjoy a wonderful trip to Paris, France!!!"

 
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