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Stores > Rugs USA
  • Rugs USA Rugs USA Elite Status
    • ADDRESS
      8 Santa Fe Way
      Cranbury, NJ US
      08512
    •  
    • BUSINESS HOURS
      Monday through Friday 9:00 am-11:00 pm EST. Saturdays 10:00 am - 5:00 pm.
      GENERAL PHONE
      609-447-4515
      FAX
      800-681-8138
    • SUPPORT EMAIL
      info@rugsusa.com
      SUPPORT PHONE
      609-447-4515

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • checkmark icon Apple Pay
    • checkmark icon PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.27/10 9.27/10
    Chance of future purchase: Rating 9.39/10 9.39/10
    Shipping & packaging: Rating 3.38/10 3.38/10
    Customer service: Rating 9.05/10 9.05/10
    Return/Replacement policy: Rating 2.50/10 2.50/10
Voice your opinion! Review Rugs USA by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-10-12

"Great prices, great items "


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Verified Customer
Rating 10/10
5/5
2017-10-12

AWESOME!

"Easy, fun, fast, Excellent service"


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Verified Customer
Rating 10/10
5/5
2017-10-12

Dogs keep me coming back

"Just bought my 3rd rug from RUGSUSA can't beat the selection and the prices!"


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Verified Customer
Rating 10/10
5/5
2017-10-12

Great!

"Really happy with how easy this has been to use the website!"


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Verified Customer
Rating 10/10
5/5
2017-10-12

"So many great choices and prices!
So easy to order. Will definitely shop here again.
"


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Verified Customer
Rating 8/10
4/5
2017-10-12

Worth it so far

"so far so good. just bought a second rug, lets see how it goes on this one, but I have received one and liked it;"


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Verified Customer
Rating 10/10
5/5
2017-10-12

Great

"It was easy, fast, and the assortment of rugs was amazing. Color options were great. I found colors that will match every color scenario that I have in my home. I plan on telling all my friends about this web site."


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Verified Customer
Rating 8/10
4/5
2017-10-12

"They gave me a code to apply an additional 10% discount that didn't work."


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Verified Customer
Rating 10/10
5/5
2017-10-12

Easy to find large rug selection

"Filters could have worked better but price is right"


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Verified Customer
Rating 10/10
5/5
2017-10-12

Rugs USA A++

"Absolutely love this company. Free shipping, great prices, quality products."


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Verified Customer
Rating 10/10
5/5
2017-10-12

"Wish I had more rooms requiring rugs"


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Verified Customer
Rating 10/10
5/5
2017-10-12

Options Galore

"There is a spectacular selection at affordable prices."


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Verified Customer
Rating 10/10
5/5
2017-10-12

"Very happy with products I have purchased from Rugs USA. Love the website that allows me to visualize the rugs in my home. Delivery has always been fast and efficient. Customer service goes the extra mile to make sure you are satisfied. Everyone who comes to my home always comments on quality and feel of our carpets. The price is a pleasant bonus."


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Verified Customer
Rating 10/10
5/5
2017-10-12

"Have had great experiences across multiple purchaces."


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Verified Customer
Rating 10/10
5/5
2017-10-12

directly satisfied

"Was here prior to expected , date, wrapped well,, was what I ordered and exceeded expectations.. "


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Rugs USA is a merchant member
Rugs USA participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,438 merchant members.