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Stores > Rugs USA

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Rugs USA Rugs USA Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 8 Santa Fe Way
    • Contact: info@rugsusa.com
    • Phone: 609-447-4515
    • Customer Support: 609-447-4515
    • Business Hours: Monday through Friday 9:00 am-6:00 pm EST. Saturdays 10:00 am - 5:00 pm.
    • Fax: 800-681-8138

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.61/10 8.61/10
    Chance of future purchase: Rating 8.84/10 8.84/10
    Shipping & packaging: Rating 6.30/10 6.30/10
    Customer service: Rating 7.61/10 7.61/10
    Return/Replacement policy: Rating 3.52/10 3.52/10

27,719 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-05-17

just want to check out

"just let me check out without this survey"


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Verified Customer
Rating 10/10
5/5
2016-05-17

Great, on-trend and affordable

"Economical way to buy persian rugs "


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Verified Customer
Rating 10/10
5/5
2016-05-17

Amazing selection - why go to a store?

"Sorry brick and mortar stores. But I can browse thousands of rugs here in my living room and get much better pricing and quality without putting on my pants."


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Verified Customer
Rating 10/10
5/5
2016-05-17

Best priced flokati

"I've looked all over for reasonably priced flokati rugs! I can't wait to see these!"


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Verified Customer
Rating 10/10
5/5
2016-05-17

We will see how it looks when it gets here

"I loved what I see online, the true test will be when it arrives!"


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Verified Customer
Rating 10/10
5/5
2016-05-17

very good so far

"great price, great terms. looking forward to receiving my order"


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Verified Customer
Rating 10/10
5/5
2016-05-17

Love this site

"I have bought rugs off this site now. I was disappointed with one, but that was on me bc I should have read the reviews. I will definitely purchase more from Rugs USA!!"


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Verified Customer
Rating 10/10
5/5
2016-05-17

"Easy to navigate website! Great price!"


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Verified Customer
Rating 10/10
5/5
2016-05-17

"2nd Order from Rugusa.com, great site!"


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Verified Customer
Rating 10/10
5/5
2016-05-17

We will see when the rug is delivered

"Ordering was easy-easy...hoping the product is as good!"


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Verified Customer
Rating 10/10
5/5
2016-05-17

Easy fast and lots of options

"Shipping options are great, high quality rugs at a great price "


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Verified Customer
Rating 10/10
5/5
2016-05-16

"Great Selection of rugs!!!"


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Verified Customer
Rating 10/10
5/5
2016-05-16

First purchase from RUGSUSA

"Website very helpful with wish list feature to help me narrow down my choice."


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Verified Customer
Rating 10/10
5/5
2016-05-16

The Boss

"of rugs that is. Nice quality at very good prices and advice for rug mat at low price as well."


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Verified Customer
Rating 10/10
5/5
2016-05-16

2nd Order

"I liked my first rug so much that I've ordered another."


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Rugs USA is a merchant member
Rugs USA participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,594 merchant members.