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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 8 Santa Fe Way
    • Contact: info@rugsusa.com
    • Phone: 609-447-4515
    • Customer Support: 609-447-4515
    • Business Hours: Monday through Friday 9:00 am-6:00 pm EST. Saturdays 10:00 am - 5:00 pm.
    • Fax: 800-681-8138

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.89/10 6.89/10
    Chance of future purchase: Rating 5.54/10 5.54/10
    Shipping & packaging: Rating 6.00/10 6.00/10
    Customer service: Rating 3.97/10 3.97/10
    Return/Replacement policy: Rating 2.79/10 2.79/10

15,028 Customer Reviews

Rating 10/10
5/5
modified review posted

"My order arrived on time and as promised. The merchandise was exactly as described and photographed. Extremely satisfied!"


Rating 8/10
4/5
modified review posted

"the rug looks great on my deck"


Rating 2/10
1/5
modified review posted

"Ordered a sheepskin soccer rug. Had problems with using my coupon, and then was notified that the rug I ordered was cancelled due to backorder. I will look at other companies for a rug."


Rating 10/10
5/5
modified review posted

"Rug looks great under my kitchen table."


Rating 10/10
5/5
modified review posted

"The rug was exactly what I wanted. True to color, perfect size and great quality. "


Rating 10/10
5/5
modified review posted

"The rug was better than i expected. Was shipped in less than 5 days when I ordered it and the rug itself is a beautiful red color and soft!"


Rating 10/10
5/5
modified review posted

"Rug came in very fast. Very satisfied with the rug which I bought for 70% off."


Rating 8/10
4/5
modified review posted

"I am very happy with my purchases."


Rating 10/10
5/5
modified review posted

"This is the third rug I have bought from Rugs USA and haven't been disappointed yet !!"


Rating 10/10
5/5
modified review posted

"excellent price and fast delivery"


Rating 10/10
5/5
modified review posted

"Beautiful rug! Shipping was amazingly FAST!!! Free sh/hd, and arrived via Fed Ex.....wow, I couldn't have asked for anything better!"


Rating 10/10
5/5
modified review posted

"My experience with RUGS USA was excellent! The quality of the rug and the delivery were exceptional."


Rating 10/10
5/5
modified review posted

"I was super excited to see great rugs for such a great deal. I wouldn't be able to get them anywhere else!"


Rating 10/10
5/5
modified review posted

"Arrived quickly, great rug, and it laid flat just one day after arriving and unrolling!"


Rating 10/10
5/5
modified review posted

"A relative who is an interior designer introduced me to RugsUSA.com and helped me pick out this rug. It was 70% off - fabulous! But I would have loved it even at a higher price. Will definitely shop here again!
"


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Rugs USA is a merchant member
Rugs USA participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,877 merchant members.