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Stores > Rugs USA

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  • Rugs USA Rugs USA Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 8 Santa Fe Way
    • Contact: info@rugsusa.com
    • Phone: 609-447-4515
    • Customer Support: 609-447-4515
    • Business Hours: Monday through Friday 9:00 am-6:00 pm EST. Saturdays 10:00 am - 5:00 pm.
    • Fax: 800-681-8138

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.95/10 8.95/10
    Chance of future purchase: Rating 9.18/10 9.18/10
    Shipping & packaging: Rating 2.50/10 2.50/10
    Customer service: Rating 8.69/10 8.69/10
    Return/Replacement policy: Rating 0.58/10 0.58/10

30,074 Customer Reviews

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Verified Customer
Rating 8/10
4/5
2016-09-18

"It's difficult to log on. I usually have to do it several times before it'll accept my log on details. Excited to see the rug though!"


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Verified Customer
Rating 10/10
5/5
2016-09-18

"great experience shopping "


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Verified Customer
Rating 10/10
5/5
2016-09-18

Great deal

"Best deal I have been able to find! Also lots of variety!"


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Verified Customer
Rating 6/10
3/5
2016-09-18

"Great experience with rug selection and ordering"


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Verified Customer
Rating 10/10
5/5
2016-09-18

Come back again and again!

"Great prices and options!"


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Verified Customer
Rating 6/10
3/5
2016-09-18

Great rugs

"Great prices and quality."


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Verified Customer
Rating 10/10
5/5
2016-09-18

great deal

"Easy experience / Great deal"


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Verified Customer
Rating 10/10
5/5
2016-09-18

Thank you!

"Easy to order, and first time customer 10% discount!"


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Verified Customer
Rating 10/10
5/5
2016-09-17

Such a great company!

"All the rugs in my home come from Rugs USA, and I get compliments on all of them! The quality is outstanding, and the rugs are delivered in a timely fashion. I am a very happy customer!"


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Verified Customer
Rating 10/10
5/5
2016-09-17

Fantastic Rug

"Very please with free shipping! "


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Verified Customer
Rating 10/10
5/5
2016-09-17

"Web site was very helpful."


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Verified Customer
Rating 10/10
5/5
2016-09-17

"ellosteph referred me :) "


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Verified Customer
Rating 8/10
4/5
2016-09-17

First Timer on Rugs USA!

"It took me three days of browsing to decide. I loved the prices and the wide selection. Will be able to give a more accurate review once I receive my rug.... can't wait!"


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Verified Customer
Rating 8/10
4/5
2016-09-17

conveinent

"second rug I've purchased."


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Verified Customer
Rating 10/10
5/5
2016-09-17

Love that free shipping

"I have been looking to purchase a couple of rugs for a while but have always been put off by the high cost of shipping on other sites. The fact that i can putchase my rugs at a reasonable cost AND get free shipping is amazing!"


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Rugs USA is a merchant member
Rugs USA participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,630 merchant members.