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Stores > Rugs USA

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  • Rugs USA Rugs USA Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 8 Santa Fe Way
    • Contact: info@rugsusa.com
    • Phone: 609-447-4515
    • Customer Support: 609-447-4515
    • Business Hours: Monday through Friday 9:00 am-6:00 pm EST. Saturdays 10:00 am - 5:00 pm.
    • Fax: 800-681-8138

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.89/10 8.89/10
    Chance of future purchase: Rating 9.15/10 9.15/10
    Shipping & packaging: Rating 2.83/10 2.83/10
    Customer service: Rating 8.58/10 8.58/10
    Return/Replacement policy: Rating 0.68/10 0.68/10

29,565 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

Kids Rug

"This rug has good reviews and appears to be a durable, high quality rug for a kid's play room. The cost was better than other sites for the same item."


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Verified Customer
Rating 8/10
4/5
2016-08-22

Great Deals

"I just ordered my 1st rug from Rugs USA. I haven't received it yet so I can't review the product but what I can say is that that from the reviews and from what I can tell on the website they offer great deals on quality rugs. The only thing I didn't like is their website. I think it could be a little more user friendly and more sort-able. "


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Verified Customer
Rating 10/10
5/5
2016-08-21

"I was looking for this particular rug on different websites and RugsUSA provided the best deal. I even got an extra discount on my first purchase! Happy customer!"


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Verified Customer
Rating 10/10
5/5
2016-08-21

Beautiful rugs!

"Beautiful rugs, great selection of all types of rugs, and reasonable prices."


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Verified Customer
Rating 10/10
5/5
2016-08-21

"Beautiful rugs, great selection! Love the sale prices!"


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Verified Customer
Rating 10/10
5/5
2016-08-21

Love rugs!!

"Very good selection and great prices!"


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Verified Customer
Rating 10/10
5/5
2016-08-21

Amazing rugs

"great rugs and choices with the best prices : )"


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Verified Customer
Rating 10/10
5/5
2016-08-21

Tons of rugs!

"They have a very wide selection of rugs to choose from! Hopefully the quality is equal with the price and the selection."


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Verified Customer
Rating 10/10
5/5
2016-08-21

"Clearance options were great! Can't wait to see it"


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Verified Customer
Rating 10/10
5/5
2016-08-21

Great designs at a great price!

"I found several designs that I liked - and I love that they come in a wide variety of shapes and sizes!"


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Verified Customer
Rating 8/10
4/5
2016-08-21

A Catchy Title :)

"My online shopping experience was pretty good. I would have liked to be able to filter on multiple styles at one time like you can some of the other selections."


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Verified Customer
Rating 10/10
5/5
2016-08-21

Love Rugs USA!

"This is my second purchase from Rugs USA. We love the quality and style. In addition, they have prompt shipping."


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Verified Customer
Rating 10/10
5/5
2016-08-21

"Have used USA before. Always perfect. "


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Verified Customer
2016-08-21

Wish you were in Canada...

"Great website but I could have sworn the shipping cost to Canada was around $35 when I started choosing rugs last night. Today, when I finally placed my order, the number went up to $47 and change. That's a little disappointing."


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Verified Customer
Rating 2/10
1/5
2016-08-21

Plenty to choose from, but...

"Could have more information about pile/plushness/weave."


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