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Stores > Rugs USA
  • Rugs USA Rugs USA Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      08512
    •  
    • BUSINESS HOURS
      Monday through Friday 9:00 am-11:00 pm EST. Saturdays 10:00 am - 5:00 pm.
      GENERAL PHONE
      609-447-4515
      FAX
      800-681-8138
    • SUPPORT EMAIL
      info@rugsusa.com
      SUPPORT PHONE
      609-447-4515

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.25/10 9.25/10
    Chance of future purchase: Rating 9.22/10 9.22/10
    Shipping & packaging: Rating 2.12/10 2.12/10
    Customer service: Rating 8.67/10 8.67/10
    Return/Replacement policy: Rating 1.14/10 1.14/10
Voice your opinion! Review Rugs USA by clicking a star below.
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Verified Customer
Rating 8/10
4/5
2017-04-25

My Go To for buying rugs

"I always keep coming back because the selections and prices are always great!"


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Verified Customer
Rating 10/10
5/5
2017-04-24

Good rugs

"Good rugs, good price of you find coupons. But waaaaayyy overpriced if not on sale."


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Verified Customer
Rating 10/10
5/5
2017-04-24

good quality

"I have ordered several rugs over the last few months and have been happy with the quality . The variety and selections are great too. "


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Verified Customer
Rating 10/10
5/5
2017-04-24

Happy customer

"I was looking for a red rug for my son's room and I found one. I am hopeful it will be a good fit. Ordering online can be scary because you can't see the item in person. Fingers crossed it works out. "


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Verified Customer
Rating 10/10
5/5
2017-04-24

Low Prices and Good quality

"This is my second rug I've purchased from Rugsusa and I love it. They are very good quality for amazing prices! Plus, you can't beat free shipping! I always see nice rugs in stores for $300 and up but I always end up reverting back to rugsusa because they have such unique designs and a lot to choose from for lower than 300 for the bigger sizes. "


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Verified Customer
Rating 10/10
5/5
2017-04-24

Great service

"I was having issues applying a code to the checkout cart, a few minutes later I received an email from Rugs.usa letting me know that they saw that I was having an issue with my cart and gave me a new code for 10% my whole order! "


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Verified Customer
Rating 10/10
5/5
2017-04-24

Rugs

"Tons of selection! Easy ordering."


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Verified Customer
Rating 10/10
5/5
2017-04-24

"Love free shipping and all the options "


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Verified Customer
Rating 10/10
5/5
2017-04-24

Hard to shop anywhere else for rugs

"Very meticulous shopper - price, quality and appearance all have to align and rugsusa has gotten this right for every rug purchase we've made. I've compared other dealers and have wound up back at rugsusa every time. I once made the wrong size choice and the exchange couldn't have been easier and if I remember correctly a real person answered the phone after 5pm on the first ring (a rarity for any company)."


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Verified Customer
Rating 10/10
5/5
2017-04-24

Easiest search for the rug I wanted

"I have the hardest time finding the perfect rug, but Rugs USA made it incredibly easy and had such incredible prices. Can't wait until it's delivered!"


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Verified Customer
Rating 10/10
5/5
2017-04-24

Amazing Rugs for Great Price

"I just recently discovered Rugs USA and due to the prices I wasn't too sure about ordering from there but I have been very happy with my purchases. The quality has been great and I always look here first if I have to purchase a new rug. "


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Verified Customer
Rating 10/10
5/5
2017-04-24

"love this place its an amazing shop"


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Verified Customer
Rating 10/10
5/5
2017-04-24

"Rugs USA is super convenient and the website is easy to use. Returning customer, thanks for the great products!"


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Verified Customer
Rating 10/10
5/5
2017-04-24

"Easy to order. I haven't received rug yet, so hope it looks like the picture!
I've been looking for this color.
"


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Verified Customer
Rating 10/10
5/5
2017-04-23

Hooray for Rugs USA

"So many options, so many great prices, Will definitely check here first next time I'm looking for a rug!!"


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Rugs USA participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,407 merchant members.