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Stores > Rugs USA

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  • Rugs USA Rugs USA Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 8 Santa Fe Way
    • Contact: info@rugsusa.com
    • Phone: 609-447-4515
    • Customer Support: 609-447-4515
    • Business Hours: Monday through Friday 9:00 am-6:00 pm EST. Saturdays 10:00 am - 5:00 pm.
    • Fax: 800-681-8138

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.67/10 8.67/10
    Chance of future purchase: Rating 9.02/10 9.02/10
    Shipping & packaging: Rating 5.29/10 5.29/10
    Customer service: Rating 8.10/10 8.10/10
    Return/Replacement policy: Rating 2.17/10 2.17/10

28,271 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-06-21

"Great products and easy to order"


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Verified Customer
Rating 8/10
4/5
2016-06-20

Requisite Review

"The items that I found were quite nice and reasonably priced. Unfortunately several of the items I would have considered buying were out of stock."


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Verified Customer
Rating 6/10
3/5
2016-06-20

"I would have given 4-5 stars across the board, except that I had received a message saying that if I entered my email to subscribe, I would receive an additional 10% off of my purchase. Much to my disappointment, I did not receive this discount upon checking out. Hence, the 3-star overall rating..."


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Verified Customer
Rating 10/10
5/5
2016-06-20

Lovin it

"Beautiful rug, low price!"


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Verified Customer
Rating 10/10
5/5
2016-06-20

Lots of choices

"Very easy to order. Lots of rug choices. "


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Verified Customer
Rating 10/10
5/5
2016-06-20

SCOTTBRAN

"THE PRICES ARE EXTREMELY LOW! i HAVE PURCHASED A RUG FOR MY LIVING ROOM SEVERAL YEARS AGO & IT STILL LOOKS GREAT. THE RUGS ARE BETTER THAN MOST DEPARTMENT STORES & THE PRICES ARE UNBEATABLE! WE LOVE RUGSUSA.COM! "


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Verified Customer
Rating 10/10
5/5
2016-06-20

"Have not received product yet"


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Verified Customer
Rating 10/10
5/5
2016-06-20

AZ Susy

"i had no problem finding what I was looking for and placing my order."


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Verified Customer
Rating 10/10
5/5
2016-06-20

Excellent selection and prices

"Shopping here is much easier that scouting through a bunch of different stores. "


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Verified Customer
Rating 10/10
5/5
2016-06-20

Great!

"Great product and pricing, and love the free shipping."


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Verified Customer
Rating 8/10
4/5
2016-06-20

Excited

"My mom and cousin had great success with RugsUSA and I am looking forward to getting my new rug!!"


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Verified Customer
Rating 10/10
5/5
2016-06-20

Kudos to RugsUSA

"RugsUSA was a Grrreat shopping experience. Lots to choose from at a great price. And most of all a "friendly" website!!! It was a breeze!!"


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Verified Customer
Rating 10/10
5/5
2016-06-20

Loving It!

"Couldn't be happier with the process. "


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Verified Customer
Rating 10/10
5/5
2016-06-20

Just the pop I wanted!

"I found what I wanted in just a few minutes! Easy to order, great photos. "


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Verified Customer
Rating 10/10
5/5
2016-06-20

Better than expected

"My rug arrived more quickly than I exptected, was more beautiful than expected and was thicker than expected. I have discovered a treasure in Rugs, USA."


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Rugs USA is a merchant member
Rugs USA participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,566 merchant members.