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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Ritz Camera Ritz Camera Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Ritz Camera & Image Attn: Customer Service 2 Bergen Turnpike Ridgefield Park, NJ 07660
    • Contact: customerservice@ritzcamera.com
    • Phone: 1-855-622-7489
    • Customer Support: 1-855-622-7489
    • Business Hours: Monday - Thursday: 9:00 am - 6 pm EST | Friday: 9:00 - 2pm EST | Saturday - Sunday - CLOSED
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.97/10 7.97/10
    Chance of future purchase: Rating 7.15/10 7.15/10
    Shipping & packaging: Rating 0.83/10 0.83/10
    Customer service: Rating 6.20/10 6.20/10
    Return/Replacement policy: 0.00/10

168 Customer Reviews

Rating 10/10
5/5
modified review posted

"Order was received on time. Printer works great. Had no issues. They sent me a separate email with my receipt so I could use it for my rebate. "


Rating 2/10
1/5
modified review posted

"I bought a Polaroid cube. I could not get it to operate and you got no decent help."


Rating 10/10
5/5
modified review posted

"My new camera arrived promptly; could not imagine a better result. "


Rating 10/10
5/5
modified review posted

"Product arrived on time and just as advertized."


Rating 2/10
1/5
modified review posted

"Policy is they ship a business day 24 hours after sale. They have now had 4 business days and the product still has not shipped. "


Rating 10/10
5/5
modified review posted

"At Christmas, you had the camera I needed when no one else did! Thank you soooo much!"


Rating 10/10
5/5
modified review posted

"The camera arrived on time just as promised. "


Rating 10/10
5/5
modified review posted

"It was simple and straightforward"


Rating 10/10
5/5
modified review posted

"Very reliable tracking information = satisfied customer"


Rating 10/10
5/5
modified review posted

"My 14 year old daughter loves it. Pictures printed out pretty good. Decent size to carry around. Good that you don't have to print them all, can store the images. Film more reasonably priced than the other Polaroids her friends got."


Rating 10/10
5/5
modified review posted

"great experience. it was a christmas gift and my daughter loved it. fast service and delivery."


Rating 10/10
5/5
modified review posted

"While placing my order, we were disconnected. I tried to call back twice, but the line was busy. I was trying to figure out what to do next, when the customer service rep I was talking to called me. He saw our name and number on their phone and took a chance and called. Very courteous young man that went above and beyond to help me place my order! If the need arises, I will order from them again!"


Rating 10/10
5/5
modified review posted

"Quick easy transaction and shipping. This was a gift I gave to my daughter and she is delighted."


Rating 10/10
5/5
modified review posted

"Great camera - great prices, super fast shipping."


Rating 10/10
5/5
modified review posted

"As a first-time buyer, I was extremely satisfied w/ my experience. Competitive pricing, as well as timely shipping, has guaranteed a repeat customer."


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Ritz Camera is a Merchant Member! Learn more

Ritz Camera is a merchant member
Ritz Camera participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,859 merchant members.