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Stores > Ritz Camera

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  • Ritz Camera Ritz Camera Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Ritz Camera & Image Attn: Customer Service 2 Bergen Turnpike Ridgefield Park, NJ 07660
    • Contact: customerservice@ritzcamera.com
    • Phone: 1-855-622-7489
    • Customer Support: 1-855-622-7489
    • Business Hours: Monday - Thursday: 9:00 am - 6 pm EST | Friday: 9:00 - 2pm EST | Saturday - Sunday - CLOSED
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.04/10 9.04/10
    Chance of future purchase: Rating 8.99/10 8.99/10
    Shipping & packaging: Rating 4.29/10 4.29/10
    Customer service: Rating 8.54/10 8.54/10
    Return/Replacement policy: Rating 2.50/10 2.50/10
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Verified Customer
Rating 10/10
5/5
2016-12-22

"Great! Liked the easy purchase of gifts!"


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Verified Customer
Rating 10/10
5/5
2016-12-22

"Helpful support and fair prices"


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Verified Customer
Rating 8/10
4/5
2016-12-21

"It was a great experience "


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Verified Customer
Rating 10/10
5/5
2016-12-21

Great prices!

"I love the prices on this website! I bought a great bundle pack that saved me over $300... Plus, with the 1 day free shipping, buying from Ritzcamera.com was a no brainer. I can't wait to receive my new camera and play with all of the cool accessories I ordered. "


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Verified Customer
Rating 10/10
5/5
2016-12-21

TimNSanFrancisco

"Great online chat support"


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Verified Customer
Rating 8/10
4/5
2016-12-21

"tough to figure out free shipping"


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Verified Customer
Rating 10/10
5/5
2016-12-21

"sgfdgfdgsdfggfdgfdgsdfgdfgdfgffsdg"


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Verified Customer
Rating 10/10
5/5
2016-12-21

Canon Bundle

"My only disappointment while shopping was that many offers showed in a banner at the top of the page which I thought could apply to my purchase, yet I was only allowed to enter one discount code for the order.
For example the Free One Day Shipping or the 7% Cash Back or the Free 3 Year Mack Warranty.
"


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Verified Customer
Rating 10/10
5/5
2016-12-20

"Great product & easy to use website"


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Verified Customer
Rating 10/10
5/5
2016-12-20

Camera purchase for next day

"Customer service, price, availability, and shipping good during order process. "


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Verified Customer
Rating 10/10
5/5
2016-12-20

Lisa

"All good so far! Best price I found!"


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Verified Customer
Rating 10/10
5/5
2016-12-20

Great online help

"Was looking for a 500mm lens for my Nikon and got good online support and good price. Thanks!"


Rating 2/10
1/5
2016-12-19

Lost my item and ruined Christmas Surprise

"I'm so disappointed in the customer service of Ritz Camera. I paid for a camera for my girlfriend as a surprise Christmas. UPS delivers the package to the wrong place and I paid for 2 day shipping. After an endless runaround with UPS, I'm now on an 8 day wait to see what happen to the package. Next business day I call Call Ritz to see if they can fix it. The simple solution was for them to send me a new camera next day so that I can get it for Christmas or just give me a refund and they work it out with UPS. I'm being put on the back burner as if this isn't a priority when it comes to a solution for me. Now I have to file a claim with my bank to get my refund back. This is how you are treated when you try to support companies and not buy from Amazon. Will never purchase from here again. No Camarea No refund. Buyer Beware "


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Verified Customer
Rating 8/10
4/5
2016-12-19

sweet deals

"The holiday prices were really great. Some of the descriptions of the bundles are lacking in details."


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Verified Customer
Rating 10/10
5/5
2016-12-19

Great service!

"I am pleased that they had this on sale and will be able to get it to me before Christmas. "


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