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Stores > Ritz Camera

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Store InformationStore Info
Full Rating Profile
  • Ritz Camera Ritz Camera Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Ritz Camera & Image Attn: Customer Service 2 Bergen Turnpike Ridgefield Park, NJ 07660
    • Contact: customerservice@ritzcamera.com
    • Phone: 1-855-622-7489
    • Customer Support: 1-855-622-7489
    • Business Hours: Monday - Thursday: 9:00 am - 6 pm EST | Friday: 9:00 - 2pm EST | Saturday - Sunday - CLOSED
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.10/10 8.10/10
    Chance of future purchase: Rating 8.40/10 8.40/10
    Shipping & packaging: 0.00/10
    Customer service: Rating 7.92/10 7.92/10
    Return/Replacement policy: 0.00/10

240 Customer Reviews

Rating 10/10

"Ordering was easy and good. The deal was great. Will know when the equipment arrives how good it really was. "

Rating 10/10

"Excellent prices, wanted to buy Tiffen filters but you do not sell them. More Sigma artist zoom lenses would be great. Thanks!"

Rating 8/10

"Trustworthy company, but you pay a little more for it."

Rating 8/10

"I tried to call, all reps were busy. The message stated I could leave my info for a follow up call but hung up on me after that.

online chat worked great, but I still prefer to talk.


Rating 8/10

"So far good wish I could get it faster with no shipping extra charge as I dropped my other one and have a wedding coming up."

Rating 10/10

"Website easy to navigate, thorough information on products purchased (camera and sdhc cards), prices very reasonable."

Rating 10/10

"website slow and does not render correctly in my browser, makes it tough on shopping cart screen"

Rating 10/10

"Having the need to return a lens in the past and finding no complications, I anticipate a smooth purchasing process. Time will of course tell.

NOTE: I do not like having this questionnaire presented at this time. It'll take away three stars!

Rating 10/10

"i was easily able to find the camera lens i was looking for at a great price. "

Rating 10/10

"The process for purchase checkout was simple as was finding the camera."

Rating 10/10

"First time customer. Beginner in photography. I'm sure I'll be ordering more from Ritz."

Rating 10/10

"Customer service was helpful in answer my redundant questions. Very satisfied with service and product. "

Rating 10/10

"Couldn't find hood for the lens & search was returning irrelevant products."

Rating 10/10

"Very good selection and pricing, easy to navigate and find what you want. Shipping rates are very competitive as well."

Rating 6/10

"Return policy is terrible! I'm buying this as a Father's day present two weeks ahead and want to make sure it gets here on time, but by doing so, I will be outside the return window if my dad wants to return it. Return & restocking fee policies seem antiquated in today's customer service-oriented market. The rest of the experience was fine. Price is really good."

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Ritz Camera is a Merchant Member! Learn more

Ritz Camera is a merchant member
Ritz Camera participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,682 merchant members.