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Stores > Ritz Camera
  • Ritz Camera Ritz Camera Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      07660
    •  
    • BUSINESS HOURS
      Monday - Thursday: 9:00 am - 6 pm EST | Friday: 9:00 - 2pm EST | Saturday - Sunday - CLOSED
      GENERAL PHONE
      1-855-622-7489
      FAX
      n/a
    • SUPPORT EMAIL
      customerservice@ritzcamera.com
      SUPPORT PHONE
      1-855-622-7489

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.97/10 8.97/10
    Chance of future purchase: Rating 8.97/10 8.97/10
    Shipping & packaging: Rating 4.17/10 4.17/10
    Customer service: Rating 8.75/10 8.75/10
    Return/Replacement policy: Rating 5.00/10 5.00/10
Voice your opinion! Review Ritz Camera by clicking a star below.
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Verified Customer
Rating 8/10
4/5
2017-08-09

Hmmm lets see...

"First time ordering. we will see how you do"


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Verified Customer
Rating 10/10
5/5
2017-08-09

The Best ...

"Excellent customer service; very responsive to emails. "


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Verified Customer
Rating 8/10
4/5
2017-08-03

Finding the right camera case !

"The only Camera store to have a number of items to choose !"


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Verified Customer
Rating 10/10
5/5
2017-08-02

"I have used Ritz for many years when there was a store near me. I have always found it to be one of the best and friendliest businesses. They have always helped me and given me the best advice on equipment and any problems I might have."


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Verified Customer
Rating 10/10
5/5
2017-08-01

Best price by far

"I purchased a Nikon D3400 for $90 less than I could find anywhere else. Awesome!!! Plus I used their coupon code FREEDOM and got free overnight shipping!"


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Verified Customer
Rating 10/10
5/5
2017-07-31

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Verified Customer
Rating 10/10
5/5
2017-07-30

"Easy buying. There were not many accessories offered for the product I bought compared to other sites. Only 2 memory cards were shown."


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Verified Customer
Rating 10/10
5/5
2017-07-29

"I came to the site looking for a specific camera. I found the lowest price by far on the RITZ Camera website. The ordering processs was straight forward and quick. Only thing I wish was that there were more payment options such as PayPal."


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Verified Customer
Rating 8/10
4/5
2017-07-28

"I calling to ensure exactly what I was getting. They were closed on a Friday afternoon. Unfortunate. "


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Verified Customer
Rating 10/10
5/5
2017-07-28

EASY TO USE

"The web site was easy to use an the products were well described. Order was easy to place and process."


Rating 10/10
5/5
2017-07-27

Very Fast Shipping, Competitive prices, Responsible Seller

"They sell Nikon cameras at a very competitive price. Availability of products is good and they do ship it very fast. I received my product with free ground shipping on the day 3 after ordering. Despite it was an international one but it is compatible with US electrical outlets.
I strongly recommend Ritz camera.
"


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Verified Customer
Rating 10/10
5/5
2017-07-27

"Nooooooooooooooooooooooooooooooooooooo"


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Verified Customer
Rating 10/10
5/5
2017-07-26

"Good price, waiting for shipment"


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Verified Customer
Rating 10/10
5/5
2017-07-23

Just a Snap Shot away --

"Now with Paper / Film I can give my photos to Friends in REAL form not just Digital. "


Rating 2/10
1/5
2017-07-20

Do not purchase Nikon products from Ritz

"My husband bought me a Nikon D750, because he knew this is the camera I was hoping for, but unfortunately Ritz is not an authorized seller. He didn't know this. We thought Ritz was an upstanding camera retailer. When my camera arrived, it had a charging cord that does not work in the US. So I couldn't even plug it in or attempt to use it. Worse, because it was an international version and not purchased at an authorized retailer, Nikon will never service it. This is not disclosed anywhere on the Ritz website. In fact, all of the reviews of this amazing camera that they have listed, come directly from NikonUSA--there are none that were purchased through them, but the star rating is high so it makes it look legit.

We requested a return, which they accepted, but charged a 10% fee even though everything in the box was untouched. This is an expensive camera, so that fee adds up. Even more shocking, they also charged the 10% on the warranty he purchased along with it. So they got a bunch of our money, and I got to send back an awesome camera that is completely useless in the United States. Buy your Nikon gear elsewhere, and make sure it's from an authorized seller so you can get it worked on by Nikon if need be, and get a charging cord that works.
"


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