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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Ritz Camera Ritz Camera Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Ritz Camera & Image Attn: Customer Service 2 Bergen Turnpike Ridgefield Park, NJ 07660
    • Contact: customerservice@ritzcamera.com
    • Phone: 1-855-622-7489
    • Customer Support: 1-855-622-7489
    • Business Hours: Monday - Thursday: 9:00 am - 6 pm EST | Friday: 9:00 - 2pm EST | Saturday - Sunday - CLOSED
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.4/10 8.4/10
    Chance of future purchase: Rating 8.19/10 8.19/10
    Shipping & packaging: Rating 0.83/10 0.83/10
    Customer service: Rating 8.31/10 8.31/10
    Return/Replacement policy: --/10

217 Customer Reviews

Rating 10/10
5/5
2015-06-09

"i was easily able to find the camera lens i was looking for at a great price. "


Rating 10/10
5/5
2015-06-09

"The process for purchase checkout was simple as was finding the camera."


Rating 10/10
5/5
2015-06-08

"First time customer. Beginner in photography. I'm sure I'll be ordering more from Ritz."


Rating 10/10
5/5
2015-06-08

"Customer service was helpful in answer my redundant questions. Very satisfied with service and product. "


Rating 10/10
5/5
2015-06-06

"Couldn't find hood for the lens & search was returning irrelevant products."


Rating 10/10
5/5
2015-06-06

"Very good selection and pricing, easy to navigate and find what you want. Shipping rates are very competitive as well."


Rating 6/10
3/5
2015-06-05

"Return policy is terrible! I'm buying this as a Father's day present two weeks ahead and want to make sure it gets here on time, but by doing so, I will be outside the return window if my dad wants to return it. Return & restocking fee policies seem antiquated in today's customer service-oriented market. The rest of the experience was fine. Price is really good."


Rating 10/10
5/5
2015-06-04

"This is very new to me and my first time using it, I love to be a photographer,
My new hobby too , I love taking picture... My passion!
Please give me son advice
Thank you very much also please let me know all about warranty I've purchase.
please ship handle with care!!"


Rating 10/10
5/5
2015-06-03

"Prompt courteous service. Some the lowest price that you will find from a reputable or trusted dealer. Thank you."


Rating 10/10
5/5
2015-06-03

"Prompt courteous service. Some the lowest price that you will find from a reputable or trusted dealer. Thank you."


Rating 10/10
5/5
2015-06-01

"Good price with great shipping prices. Thanks! :)"


Rating 8/10
4/5
2015-05-29

"The checkout failed with both paypal and amazon payments. This was frustrating because I wanted to order the lens today but it was hard to tell if the order had already gone through and I didn't want to submit duplicate orders."


Rating 10/10
5/5
2015-05-25

"
love it i had a great experience. I would shop here again
"


Rating 10/10
5/5
2015-05-25

"Very Easy and straightforward! Thank you for the great value!"


Rating 10/10
5/5
2015-05-21

"Very good price on product. Just hoping I get my shipment quickly with the one day shipping. "


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Ritz Camera is a Merchant Member! Learn more

Ritz Camera is a merchant member
Ritz Camera participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,847 merchant members.