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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Ritz Camera Ritz Camera Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Ritz Camera & Image Attn: Customer Service 2 Bergen Turnpike Ridgefield Park, NJ 07660
    • Contact: customerservice@ritzcamera.com
    • Phone: 1-855-622-7489
    • Customer Support: 1-855-622-7489
    • Business Hours: Monday - Thursday: 9:00 am - 6 pm EST | Friday: 9:00 - 2pm EST | Saturday - Sunday - CLOSED
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.25/10 8.25/10
    Chance of future purchase: Rating 8.03/10 8.03/10
    Shipping & packaging: Rating 0.83/10 0.83/10
    Customer service: Rating 8.15/10 8.15/10
    Return/Replacement policy: 0.00/10

226 Customer Reviews

Rating 10/10
5/5

"Great price on the D7200 and the mystery savings on top of that made this the perfect time to purchase the camera I have been looking at. Best pricing I found for the product. Free shipping added to the savings!"


Rating 10/10
5/5

"Ordering was easy and good. The deal was great. Will know when the equipment arrives how good it really was. "


Rating 10/10
5/5

"Excellent prices, wanted to buy Tiffen filters but you do not sell them. More Sigma artist zoom lenses would be great. Thanks!"


Rating 8/10
4/5

"Trustworthy company, but you pay a little more for it."


Rating 8/10
4/5

"I tried to call, all reps were busy. The message stated I could leave my info for a follow up call but hung up on me after that.

online chat worked great, but I still prefer to talk.

thanks
Kevin
"


Rating 8/10
4/5

"So far good wish I could get it faster with no shipping extra charge as I dropped my other one and have a wedding coming up."


Rating 10/10
5/5

"Website easy to navigate, thorough information on products purchased (camera and sdhc cards), prices very reasonable."


Rating 10/10
5/5

"website slow and does not render correctly in my browser, makes it tough on shopping cart screen"


Rating 10/10
5/5

"Having the need to return a lens in the past and finding no complications, I anticipate a smooth purchasing process. Time will of course tell.

NOTE: I do not like having this questionnaire presented at this time. It'll take away three stars!
"


Rating 10/10
5/5

"i was easily able to find the camera lens i was looking for at a great price. "


Rating 10/10
5/5

"The process for purchase checkout was simple as was finding the camera."


Rating 10/10
5/5

"First time customer. Beginner in photography. I'm sure I'll be ordering more from Ritz."


Rating 10/10
5/5

"Customer service was helpful in answer my redundant questions. Very satisfied with service and product. "


Rating 10/10
5/5

"Couldn't find hood for the lens & search was returning irrelevant products."


Rating 10/10
5/5

"Very good selection and pricing, easy to navigate and find what you want. Shipping rates are very competitive as well."


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Ritz Camera is a Merchant Member! Learn more

Ritz Camera is a merchant member
Ritz Camera participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,716 merchant members.