5/5

posted Nov-04-2010

"Wow, where do I start? Before I bought the PC I called the company and Wouter, who owns the company, took loads of time discussing the pluses and minuses of some choices I wanted to make with regard to building my audio PC.

Once I got the PC, I was so excited to get it that I plugged in all the USB devices at once before loading the associated software. Needless to say that really confused Windows and I was soon on the phone with Wouter. He spent several hours working through all my issues. His patience can only be described as saint-like.

Once all my issues were resolved, the next day, the PC just stopped working and wouldn't reboot! I got on the phone with Wouter and he took me through several troubleshooting procedures but none of them seemed to help so Wouter had UPS come and pick up the PC so he could put it on the bench to test it.

Seems one of the bearings on the cooling fan for the CPU was sticking, stopping the fan from turning without a little push. No fan, no boot. Wouter upgraded my fan at no cost to me and sent the PC back to me post haste.

A few days later he wrote me to make sure everything was running well.

The moral of this story is that you will have customers do idiotic things and hardware that is not infallible. What you need in times like these is good and knowledgeable customer service.

Wouter and his team provided the customer service I needed in spades. Other companies might have tech support but I doubt you will be able to talk with the guy who built your PC and is so knowledgeable about every aspect of PCs.

It may seem ironic but the issues I encountered only made me realize, even more, just what a great company Reynier Audio really is.

I would highly recommend Wouter Reynier and his team to build your next audio PC. They are the fastest and quietest PCs I have "never heard".

You can purchase it with the security of knowing that if anything goes wrong they are there to help you and make sure you are a 100% happy... and I am! You just don't find companies like this anymore!

Thanks Wouter, you have made a customer for life!"

This review was modified by kdangler on November 04 2010 02:39:44 PM

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5/5

posted Nov-24-2009

"Being a retired English teacher, I simply have to watch how I spend my money. So I researched audio computers for a long time before choosing. I guarantee Dell and their ilk won't be useful! I decided to go with Cakewalk Sonar and a Reyniers Audio computer. Wooter lets you customize the box, which is more than I can say about most of them (like Musician's Friend.)
I got a Core 2, 3.33 ,Win XP system with 3 hard drives and am very happy so far with it. It is quiet, only a soft fan noise that I have yet to hear rev-up like my home Vista system fan does. It starts and shuts down quickly, thanks to his customization. (Never use a DAW computer to cruise the internet. Keep it OFF the web and away from anti-virus software and internet malware that will slow its performance!)
I like that I could talk directly with Woot, the company owner, and get his advice regarding customization. I like that he went ahead and downloaded a couple software updates and had them on my hard drive waiting for me when my unit arrived. The computer took longer than usual (30 days as opposed to 7 to 10 days) to arrive, but that was no biggie for me, a guy that had researched for 6 months the different components going into his DAW rig.
Simply put, I doubt you can do much better on the price of this computer (unless you do it yourself) and I know you can't do better on customer service. Wooter and Reyniers Audio rules! Go Woot!
Mike Upchurch"

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5/5

posted Oct-31-2008

"A wonderful purchasing experience.

Wooter was exceptional in taking the time to help me build exactly the right system I needed. The product performed exactly as described. I just plugged it in and turned it on. I was making music in less than an hour.

I would definitely recommend Woot Computers to anyone who is looking for professional service and a satisfying experience.

I am a non-professional musician who has been making noise for about 20 years. I couldn’t be happier with my new system.

-Steve Carr
"

This review was modified by One Carr on December 19 2008 10:55:39 AM

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5/5

posted Aug-07-2008

"I am a hobbyist songwriter who was searching to upgrade my original DAW that was purchased back in 2002.
I had some qualms about purchasing this time because I was promised a quiet machine from my first vendor and it was anything but quiet.
I researched my requirements and proposed Vendors for at least 4 months.
I decided that I wanted to find someone local, in case there were any problems, where I could resolve those problems quickly.
Wooter allowed me to come to his facility and have a look and listen to a DAW with very similar components as the one I was interested in.
It was quieter than my business DELL that I have and much more powerful than my previous DAW.
Wooter is conscious of using quality/quiet components in his machines.
He even came to my house with the new machine and helped me set it up.
I can't tell you how pleased I have been with this purchase.
I would recommend Woot Computers to anyone looking for a new DAW.
"

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5/5

posted Aug-05-2008

"I had a great experience. They were very responsive to my questions, and I immediately got the sense that they were knowledgeable about what they do.

It was hard to wait for the PC in this day and age of instant gratification, but I understand the benefit of rigorous testing. I've been VERY happy with the PC I received. I initially had one minor issue which they quickly responded to and resolved. It has been smooth sailing since.

The product, I think, is reasonably priced as well. A suped up Dell was in the same range, but without the extras aimed at a recording PC. I would highly recommend. "

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5/5

posted Jul-27-2008

"I have been involved in the music industry in the Detroit area since 1972 (live performances as well as studio sessions) and have passed the torch on to my son. I had been wanting to upgrade my DAW for some time. I read many articles on the subject, and visited many manufacturers websites, so that when it came time to make a purchase I would be making an informed decision. Believe me when I say, before I decide to make a purchase, I do as much research as possible. I work very hard for my money and expect not only quality in the product but also in the person/company I am dealing with. I compared the products of numerous manufacturers and discovered a large variation in price for the same product (Apples to Apples comparison).

Besides using DAWs, I have built them in the past and know the process involved in purchasing components, building, programming, and testing. When I came across Woot Computers I was very impressed by the affordability and almost infinite variations. A true custom built computer. I particularly liked the fact that you didn't have to go to another site to research the variety of components, links are provided.

One of the factors that led to my purchase from Woot was the negligible cost difference between me building one and them building it. It was well worth it to have the DAW arrive and ready to go out of the box. But the determining factor was Wouter himself. I had questions, and he had answers. We spoke at length about what I was looking for and what I expected. He helped me tremendously in making the final decision, and it was a great decision! The DAW is superb, I got my money's worth and more. I purchased a Core 2 Quad System that runs like a Motor City muscle car. It screams when it needs to and cruises when you want it to.

I highly recommend Woot Computers. As far as I'm concerned Wouter is the man! He knows his business, provides a quality product and most of all talks to his customers! I wasn't disappointed, and you won't be either. I am 100% satisfied!

Sincerely,
Chas Bradbury
In The Motor City "

This review was modified by MotorCityChaz on August 01 2008 11:40:47 PM

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5/5

posted Feb-25-2008

"I am a pro bassist with a new hat(Producing).
I have owned several computers all of which had some cons.With the purchase of a Woot Computer I can really,really say I am HAPPY !!! This is an AWESOME machine,It handles everything that I give it.The speed of the AMD is unreal and the price is made for the home and project studio owner.I think EVERYONE that is in the market for a "Real Machine" should try a Woot Computer !!!"

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5/5

posted Jan-12-2008

"Ok you want service and a superior product? You came to the right place. This is probably the best deal and service I have ever received from an internet business. The computer they built for me is absolutely perfect in every way. I don't have to worry about anything but making music! This box simply rocks!

Also they are very friendly and eager to help you in any way. You can tell they are passionate about what they do.

WOOT! WOOT!"

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5/5

posted Jan-12-2008

"I bought a duo core rack mount DAW from Woot. I had bought another PC from the industry leader which frankly dissappointed me with it's ability to run Pro Tools. I returned it. Woot computers exceeded my expectations and gave me personalized attention meeting my exact needs. Customer service was second to none. I highly recommend that you give Woot Computers a call if your looking for a serious DAW at a very reasonable cost. "

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5/5

posted Jan-03-2008

"Invoice No.: 107
Order No.: 36838104
Purchase Date: 06/21/2007

To Whom It May Concern,

I make it a personal policy not to give undeserved accolades but these positive comments are well earned.

This company met and then exceeded my expectations for what a company can do for its customers when it wants to. This company, WOOT COMPUTERS, has, at it's heart, a commitment to excellence, quality and professionalism that you rarely stumble upon in todays business climate. I purchased a new duo-core rackmount pc with 1 TB of storage and 3gb of ram for my music studio and am thoroughly impressed.

The windows tweaks to optimize audio are awesome. The system's speed is very impressive and stability is rock solid. Though I honestly had a few minor problems in the beginning, the customer service was very impressive to resolve all issues and I am truly a satisfied customer. I shopped carefully and got a terrific deal on a fantastic, dedicated music computer from an amazing company.

Woot Computers gets 5 stars all the way!

And no, just in case your wondering, I am in no way, affiliated with this great company although, if I could get some stock I bet it would be a great investment given this companies positively impressive business practices, honestly, if they ever go public, my suggestion would be to grab your checkbook, go to your broker, buy some shares and watch out.

This company will go to the top of their industry!

Thanks Again, Woot Computers! Happy New Year! Have a very successful 2008!

Sincerely, David W."

This review was modified by dmw12767 on January 03 2008 02:07:30 PM

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