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posted Feb-08-2007 “As noted on site, we were closed for the holidays up to January 4th. We replied to this customer's inquiries saying that backorders would begin shipping on the 4th. Orders were filled in the sequence they were received in and this customer's order shipped on 1/6.”
posted Feb-08-2007 “We notified this customer that the product would not be available to ship until four days from the day ordered and if this would be acceptable. We didn't receive a response and so shipped the order when the product was available. We did receive and respond to the four emails received however we didn't receive acknowledgements / replies. It's possible that our emails were being filtered and were not reaching his inbox.
We leave the decision of whether to wait for a restock up to our customers however without a response we were forced to make that decision. We apologize if result went against this customer's preferences. We have since refunded the cost of shipping for this customer.
Order tracking is available through email updates or by logging into your account.”
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This review was modified by 
This review was modified by 
posted Jan-09-2007 
posted Jan-06-2007 
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![Share](javascript:share_rating({"review_body":"I am very happy with sales service, but the product I was totally displeased with, (USBExtreme) The disk hardly plays in my PS2 and I was unaware that their is only a sellect few games that it will play. <br> This sould be something that sould be posted with program summary when your looking at it. Not something you find out after you buy it.","link":"http:\/\/www.resellerratings.com\/store\/Revolution_Sales\/comment\/294039#comment294039","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Revolution_Sales.jpg","store_name":"Revolution-Sales.com","username":"woodey68","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Update - I think I\u0027ve been lied to. These emails don\u0027t add up.<br>This email was sent on the 4th:<br>--<br>Date Ordered: Wednesday 03 January, 2007<br>Comments:<br>Card issuer ph# 800-792-6815<br>Closed, will retry tomorrow.<br>--<br>Emailed them regarding why it was pending and why card company was being contacted... Following is the reply sent on the -sixth-<br>--<br>Regards,<br> <br>Your order is pending at the moment. When a shipping address differs from the billing address we just need to call the card issuer to verify that the shipping address is on file as an alternate address. We tried calling yesterday but they had already closed and they are no open today. We will retry on Monday, sorry for the wait.<br>--<br>Inquired -again- today wondering what the long wait was and deciding to cancel my order. Reply I got a moment ago claiming an email was sent (never received, also noted in other people\u0027s comments.)<br>--<br>Regards,<br> <br>I show that we contacted your card issuer on 1\/4 and on 1\/5 the follow email was sent to you:<br> <br><br> Thanks for your order! We spoke with your card issuer and they indicated that the billing address provided is a match but that the shipping address is not on file. If you\u0027d like to use this address, please give them a call and have them add it as an additional shipping address. Alternately, let us know if you\u0027d like us to ship to your billing address. Thanks!<br><br>If let us know whether you would like us to ship to your billing address or cancel your order, thanks.<br>--<br><br>Supposedly contacted on the 4th and 5th and emailed with a reason, yet the email on the 6th, the day after, said they couldn\u0027t be reached...<br>That doesn\u0027t make any sense.<br>I told them to cancel the order, so here\u0027s hoping I get my money back. I already told them the first time to cancel, and just now had to reply asking them to cancel -again-.<br><br>My suggestion would be to communicate with your customers in a more timely manner in the future.","link":"http:\/\/www.resellerratings.com\/store\/Revolution_Sales\/comment\/294939#comment294939","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Revolution_Sales.jpg","store_name":"Revolution-Sales.com","username":"shainandmaryftw","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"LA MERCANCIA ESTABA COMPLETA Y TODO LLEGO A TIEMPO. EL UNICO PROBLEMA HA SIDO CAMBIAR LA DIRECCION DE ENVIO, YA QUE ES DIFERENTE A LA DE COBRO DE LA TARJETA. I HOPE YOU KNOW SPANISH, ITS EASIER FOR ME.THANKS","link":"http:\/\/www.resellerratings.com\/store\/Revolution_Sales\/comment\/289957#comment289957","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Revolution_Sales.jpg","store_name":"Revolution-Sales.com","username":"Roman J","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered 1\/1\/2007, They still have not shipped the product ordered. Try to contact them. First response was that they will ship it on 1\/4\/2007. Now it is 1\/6\/2007, still no shipment and no response to the 3 inqueries since 1\/4\/2007.<br>","link":"http:\/\/www.resellerratings.com\/store\/Revolution_Sales\/comment\/294161#comment294161","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Revolution_Sales.jpg","store_name":"Revolution-Sales.com","username":"ratingking","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The ordering experience was great, except for my mistake on the address. The only problem that I really have is waiting for my order to ship because, they went on vacation. It was posted that they were I just didn\u0027t notice anything until it showed up on my email for the invoice. Personally I think if you run a business you need to have coverage year around. It kind of turns the consumer off if they have to wait for there order because, the owner thinks his order isn\u0027t that important. Remember who buys the products you sell. Don\u0027t get me wrong your customer service and buying experience is great, except for the little flaw. I guess everyone has something to improve on.<br><br>Thank You,<br><br>Mike Layne<br>","link":"http:\/\/www.resellerratings.com\/store\/Revolution_Sales\/comment\/291846#comment291846","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Revolution_Sales.jpg","store_name":"Revolution-Sales.com","username":"hitsteel","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very bad service, do not use these guys! I placed an order on December 18th with UPS 2nd day shipping. It is now December 27th and I still have not received the item. I have sent them four e-mails since December 20th and all of them have gone unanswered. I got an automated e-mail on December 20th that my order was shipped, but there was no tracking number. I still have no tracking number and there is nothing on there website that lets you check your order status. Stay away from this merchant!","link":"http:\/\/www.resellerratings.com\/store\/Revolution_Sales\/comment\/292265#comment292265","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Revolution_Sales.jpg","store_name":"Revolution-Sales.com","username":"iperez13","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Order arrived without fault. Good packaging. Products exactly as described.","link":"http:\/\/www.resellerratings.com\/store\/Revolution_Sales\/comment\/290243#comment290243","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Revolution_Sales.jpg","store_name":"Revolution-Sales.com","username":"afpilot2007","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Man!!! They are the best!!! I even order doing the christmas rush (bad time for mailing).Revolution-sales.com mail out my order. I got it in time so I happy :). Will be shopping there again.","link":"http:\/\/www.resellerratings.com\/store\/Revolution_Sales\/comment\/291802#comment291802","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Revolution_Sales.jpg","store_name":"Revolution-Sales.com","username":"davedl","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I love the product I recieve from them It was as they said it would be no lie. Thank guys you are the best. ","link":"http:\/\/www.resellerratings.com\/store\/Revolution_Sales\/comment\/287680#comment287680","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Revolution_Sales.jpg","store_name":"Revolution-Sales.com","username":"Ninway","rating":"5"}, "single");){kind=link}
"Item as stated, works fine. Shipping fast for regular mail. Packaged fine."