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"My mother was facing issues in connecting with wireless hp printer and I was out of town. She called RescueClick Support and you helped to get prints through Wi-Fi."
"You offer one hell of a service! Your speed of response has got to be the best that I get anywhere! I am astounded! Not only that - your technical explanations are always brilliant with no gobblety gook! Where DO you get service like this today?"
"RescueClick has left an indomitable mark all over the world and has clearly emerged as a techno-czar. Undoubtly RescueClick has earned a reputation of providing prompt online technical support. It act as a knight in shining armour for distressed popular anti virus and struggling to get over their PC blues."
"Your customer service and dedication to your customers is superb!!! So many companies now have poor customer service, it is great to find a company that cares and does the right thing. You will have my business for a long time to come. - David Pitt"
" Can I nominate you all somewhere for a service responsiveness award?! In all the years I've dealt with you, you have NEVER failed to respond promptly and stick with me until the issue was resolved. From a totally devoted customer and fan. - Shaina Alles "
"I'm impressed with your company as well as your ability to provide the means / skills needed to resolve the issue. Again, many thanks! - Aldo Raphael"
"?"RescueClick was an awesome help to me. I was referred to the RescueClick by the Stapals. They were able to resolve several issues that I had sought help for and no one else could figure the problem out. I have a lot of confidence in RescueClick and would highly recommend them to others with no reservations.""
"When my hard drive crashed,RescueClick Support was very responsive, very helpful and did a great job in diagnosing the problem and saving my important files. I recommend their services highly."
"Kudos to Khan & Rescue Click technical support! Stupendous customer service and technical assistance provided. I called in because my computer was infected by a virus called Win 7 Home security and was very annoying.....It was terrible for the past 2 days......When I got in touch with Rescue Click's contact center in India...honestly I was disappointed because of my past experience with Indian call centers.. but this was different Khan took over my computer on remote(after a bit of struggle because of that annoying pop ups from home security)and that was it....It took almost an hour to get things straightened up on my PC.....Well done!! Rescue Click, definitely referring my friends.... Thank you Khan & Rescue Click.... Happy customer, Charles Brown"
"I am a computer nitwit. The machine I was using was so slow and I knew the security on it was a mess. I saw the movie "Untraceable", about home computers and lack of security. It scared me to death. I knew I had to get a new computer but was clueless. Ken at Rescue Click was wonderful. He asked me a lot of questions regarding how I use my home computer and what I needed it to do. Then Ken actually helped me fix the problems. Once again, I was surprised with their Services, It was a terrific experience.
I was put in touch with your company this morning regarding a problem I had with my hotmail e-mail account. The account had been corrupted not allowing me access to the site. Wilson happened to be the lucky one to deal with my situation. He spent quite a bit of time with me in correcting things and I wanted you to know how helpful he was. He was extremely patient....I wouldn't have had the patience with me that he did, he was knowledgeable in what needed to be done and was kind enough to explain to me what needed to be done. He also let me know the options available in order to prevent this from happening again. At the time, my main concern was just getting things up and running again and wasn't ready to commit to any of the programs that you have available. However, now that I have had time to think about things and would prefer to not have to deal with this again, will more than likely contact you in the near future to discuss my options regarding your maintenance programs.
With the everyday stress and busy pace that we are all deal with now a days, it is nice to know that there is a place to go to help calm people down and help them/me through the technical difficulties that can and do occur with computers. People tend to spend time complaining about things, I wanted to take some time to compliment Wilson and the service that was provided this morning.
"A great customer experience with RescueClick Support! The response time from the sales agent, as well as the technical support was exceptional."