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replaceyourcell.com

Cellular & Accessories

Rating 7.24/10 49 reviews
(242 lifetime reviews)

7.24/100 (6-month rating)
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All Customer Reviews (242)

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Rating 6/10 3/5
modified review posted Mar-26-2012

"HI Everyone, This is a review for "Replace Your Cell.com"

I ordered a Sprint compatible Blackberry9670. The phone was pre-owned and advertised as "nice" meaning not scratched up and It looked...nice. It arrived timely. However, it could not be activated by Sprints help desk. The Sprint tech sent me to the Sprint service location 15 miles from where I live. Once there I was told there was something wrong with the phone and I would have to leave it with them so a tech could work on it. When I came back the next day to retrieve it, I was told it could not be repaired. Fortunately, I had added the phone replacement to my Sprint account with insurance for repairs and replacements so Sprint gave me a new identical replacement for the one I ordered from "Replace Your Cell" which did not work and according to the Sprint tech could not be repaired. In short...nothing lacking with Replace Your Cells delivery except the phone was not a working or repairable phone. If I had not called Sprint and added the phone to my account with the insurance for this replacement phone, it would have cost me 35.00 for a repair attempt and then I would have had to return the un-repairable phone to Replace Your Cell and decide about purchasing another one. I do like the phone that Sprint replaced the non-repairable phone with. So the new blackberry 9670 is actually a nice phone. Guess the phone wasn't tested by Replace Your Cell.com. It arrived in what looked like undamaged condition...no damage to the package and no visual damage to the phone but wasn't a working phone."

Rating 10/10 5/5
modified review posted Mar-23-2012

"Yes I recieved my cell phone, but the owner guide was missing from the box "

Rating 10/10 5/5
modified review posted Mar-20-2012

"best phone hands down that i have ever owned and i,ve hade many phones thanks m.h.ward"

Rating 10/10 5/5
modified review posted Mar-20-2012

"You are the best place to order replacement cell phones .I now tell every one I know were to buy.
I have as yet retured any product I buy form you guys
it all work good.
"

Rating 10/10 5/5
modified review posted Mar-20-2012

"Item was delivered promptly and was as described. I am very pleased with the service and the product ordered. I will probably order from them again in the future. "

Rating 10/10 5/5
modified review posted Mar-17-2012

"nothing but 10"s for this merchant ! ! :)"

Rating 10/10 5/5
modified review posted Feb-26-2012

"I made my order on a Tuesday, got exactly what I ordered Saturday (4 days), and I had it working within minutes of taking it out of the box. This is what you expect when you make a purchase, although too often people don't share. I have owned a Blackberry 8330 for several years, like the phone, and when the trackball failed, I simply wanted a replacement phone. I was able to order the same model for a very good price; it was brand new (as advertised), worked, I was able to activate service with my carrier via the Internet, and used my BB desktop software to copy everything over to the new phone, making the new one an identical replacement for the old one. In short, I was pleased with the overall experience."

YECHIELSAM's Avatar
brooklyn ny
Rating 10/10 5/5
modified review posted Jan-10-2012

"THE SERVICE IS EXCELENT THE SERVICE IS VERY CHEEP AND GOOD"

No Avatar
Brooklyn, New York
Rating 4/10 2/5
modified review posted Jan-09-2012

"Purchased Samsung SGH-A187. There is a 30 day policy. On the 31st day, the audio part of the phone died. Doesn't ring, no alarm, it only vibrates. Not happy with this or the "pay your own shipping" return policy. Recently, I found a company that sells used cell phones, has a 1 year, no questions asked, return policy and free return shipping. Tried them out and they stand behind what they say. So why would I use 'replaceyourcell' again? "

modified review posted Feb-22-2012
Replaceyourcell's Avatar
Replaceyourcell, ReplaceYourCell rep has responded

“We were never contacted in regards to this customer's defective item. Even at the 31st day, we would have accepted the item back; we're not unreasonable. Also, we do offer up to a two year parts and labor warranty for purchase with our products.”

Rating 10/10 5/5
modified review posted Dec-28-2011

"The Cell Phone I got from them was execellent like New could not ask for anything better and they are very easy to deal with,They were wonderful, and thier customer service was excellent. Will definately buy from Replaceyourcell.com again.
Thanks Again
P. Stevenson
Bowling Green, Ky."

 
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