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Ratings & Trust

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Full Rating Profile
  • RC Planet

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 9611 South Sandy Parkway (500 West)
    • Contact: sales@rcplanet.com
    • Phone: 801.565.8991
    • Customer Support: 866-787-5487
    • Business Hours: Mon-Fri 8am to 5pm
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.58/10 4.58/10
    Chance of future purchase: Rating 2.08/10 2.08/10
    Shipping & packaging: Rating 2.08/10 2.08/10
    Customer service: Rating 2.92/10 2.92/10
    Return/Replacement policy: Rating 0.83/10 0.83/10

226 Customer Reviews

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Verified Customer
Rating 8/10
4/5

"Seller was helpful in providing with information on the phone, which led to me buying from them. Order arrived as requested."



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Verified Customer
Rating 10/10
5/5

"This was my first time using rc planet I am new to hobby trucks and got mine a few months ago. Decided to look for a replacement/upgrade kit for my truck. Since some of the parts had been broken, and I just wanted to do a complete overhaul on it from the chassis to the motor and esc. All the parts came very fast, and after a couple of days working on putting it all on it works amazingly, super fast and sturdy almost dangerous to drive now haha. I will definitely use rc planet again if I need anything in the future for my truck. Thanks "


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Verified Customer
Rating 10/10
5/5

"Good website. Nice products. Good shipping.
Thanks
"


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Verified Customer
Rating 10/10
5/5

"I got my product within 3 week days, and it arrived perfectly. Great job, Rcplanet."


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Verified Customer
Rating 10/10
5/5

"excellent experience,as always."


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Verified Customer
Rating 10/10
5/5

"Amazing customer service !"


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Verified Customer
Rating 10/10
5/5

"Quick, easy and user friendly shopping.
Makes shopping online a pleasure, even from around die globe.
Thanks for all the parts

Thanks
Customer for life
"


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Verified Customer
Rating 10/10
5/5

"The website was easy to use and all the products were very descpritve. This helped in making a decision on what to purchase. Thank you for all of your help. Merry Christmas!
"


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Verified Customer
Rating 10/10
5/5

"RC planet was excellent in their service. There were several reasons I went with RC Planet over other online retailers. First off was the user friendly website. The team that put their site together deserves some major credit. It's very easy to navigate and narrow down exactly what you are looking for. I'm pretty new to Hobby RC so ease of use was a major factor. They also have very detailed descriptions of their products and what I ordered is EXACTLY what was in the box.

Next is the prices. Every consumer wants to pay the lowest cost but have the best service. RC Planet really delivers on this hard to achieve goal. Their prices were VERY competitive, and the free shipping on orders over 100$ is icing on the cake.

It's obvious this company is organized because my order was shipped the very next morning after my purchase complete with tracking numbers so I could keep track of where my package is at. It was due to be delivered on a friday and made it on Thursday thanks to a joint effort between RC Planet getting it out their doors fast, and UPS holding true to the reliable delivery times they have built their company on.

I will definitely be coming back to RC Planet for future RC purchases and would recommend these guys to anyone.
"


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Verified Customer
Rating 10/10
5/5

"Received the package promptly. Have not had a chance to play with it as of yet since it is a Christmas present... Cant' wait! "


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Verified Customer
Rating 10/10
5/5

"My overall experience with RC Planet was very good."


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Verified Customer
Rating 10/10
5/5

"I had a good experience with rcplanet. My order shipped in time."


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Verified Customer
Rating 10/10
5/5

"Product was delivered on time as promised. They also provided tracking for the package. It was all good."


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Verified Customer
Rating 10/10
5/5

"Products and service where very good."


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Verified Customer
Rating 10/10
5/5

"Everything was as said it would be and I am happy with order."


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