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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
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    • option not available Secure Order Processing
    • option not available Require User Registration
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    Other

    • option not available International Order
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.92/10 8.92/10
    Chance of future purchase: Rating 9.62/10 9.62/10
    Shipping & packaging: Rating 9.33/10 9.33/10
    Customer service: Rating 9.64/10 9.64/10
    Return/Replacement policy: Rating 9.34/10 9.34/10

239 Customer Reviews

Rating 10/10
5/5
modified review posted

"Radwell has it all! I needed tempstar parts for a rooftop package unit that my local CC Dixon and Johnston Supply did not have. I used Radwells easy to use website for pricing and a ordering. Got exactly what I needed and to top it off the price was considerably lower. Great Job Team Radwell. You are now my first source for parts!"

modified review Rep reply posted Oct-17-2014

JRadwell, Radwell rep has responded

“Hello Matt,
Thank you so much for leaving this feedback. This was very kind and thoughtful of you and is greatly appreciated.
If you ever have any trouble working with Radwell or PLCcenter.com please let me know personally.
Sincerely,
John Radwell
Radwell International, Inc.””


Rating 10/10
5/5
modified review posted

"I had a modular training system in a weekly rotation of new students. A position sensing reed switch failed, and I was told by the manufacturer that the part was backordered, and that it would be 3 weeks before I received it. I called Radwell International, and they had the part. I received it within a few days, and promptly repaired the module, so that the training schedule was not interupted."

modified review Rep reply posted Oct-17-2014

JRadwell, Radwell rep has responded

“Hello Rich,
Thanks for taking the time to leave this feedback, it is greatly appreciated. If there is ever anything I can do for you, please let me know. Our goal is to have what people need in stock (tough goal). I'm glad we were there for you. Our goal is to always meet our delivery promises and be the best possible company in every way.
Thanks again,
John
John Radwell
Radwell International, Inc.”


Rating 10/10
5/5
modified review posted

"A user friendly website which allows me to almost always find the parts I need at the best prices. I'm usually able to stock up on repair parts due to the low pricing. Keep up the good service."

modified review Rep reply posted Oct-17-2014

JRadwell, Radwell rep has responded

“My name is John Radwell (I work with Mark who I think followed up with you). I wanted to thank you personally for sharing this feedback, it is very thoughtful and kind. Please let me know personally if you ever have any trouble with us.
Thanks again,
John”


Rating 10/10
5/5
modified review posted

"Were a manufacturing company found the obsolete items to keep things running , Very Happy.
"

modified review Rep reply posted Oct-09-2014

JRadwell, Radwell rep has responded

“Daniel
We specialize in hard to find and obsolete items and we are thrilled we came to your rescue. Please keep us in mind the next time you are in need of industrial electronics.
Kind Regards,
John Radwell”


Rating 10/10
5/5
modified review posted

"Very pleased with the product and customer service. Would definitely order from Radwell again! "

modified review Rep reply posted Oct-09-2014

JRadwell, Radwell rep has responded

“Thank you very much for the kind comments. Your feedback is validation that we try to do our very best to service our customers. Please let me know personally if you have any questions or concerns in the future and thank you for your patronage.
Kind Regards,
John Radwell”


Rating 10/10
5/5
modified review posted

"All info ( stock level, price, condition of item(s) & warranty ) needed to make a choice/purchase available on the web-site.
Re-furbished items purchased were in excellent condition.
"

modified review Rep reply posted Oct-09-2014

JRadwell, Radwell rep has responded

“We are always trying to update our website with real time information. I am glad to hear we were able to meet your needs and impress you with the condition of our inventory.
Kind Regards,
John Radwell”


Rating 10/10
5/5
modified review posted

"The order was processed in a timely manner and the product was received when needed. The product itself functioned properly."

modified review Rep reply posted Oct-09-2014

JRadwell, Radwell rep has responded

“Thank you for your feedback. Glad to hear we met your needs.
Sincerely,
John Radwell”


Rating 10/10
5/5
modified review posted

"I needed a Johnson Controls VFD repaired on a 70 ton Roof Top Unit, A new unit was very expensive. PLC saved our company over 80% of new part with a warranty. Part is installed, working great. Customer service is top notch. Thanks Guys!!"

modified review This review was modified by Sooner1stclass on September 25 2014 12:05:08 PM

Rating 10/10
5/5
modified review posted

"Great Customer Service! Great Comparable prices, and a lot of items in stock. "


Rating 10/10
5/5
modified review posted

"Excellent customer service and part arrived ahead of expected delivery. Have never had a bad experience with this company."


Rating 10/10
5/5
modified review posted

"They had just what we needed! Customer service was very knowledgeable and helpful. Very quick shipping as promised."


Rating 10/10
5/5
modified review posted

"I ordered online and it could not have been easier. I got my order very quickly and it was exactly as advertised. "


Rating 10/10
5/5
modified review posted

"Good experience. They had a hard to find part that was needed in a hurry. "

modified review Rep reply posted Sep-23-2014

JRadwell, Radwell rep has responded

“Thanks Joey for leaving us this feedback. This was very kind of you. Please let me know personally if you ever have any trouble using us.
Sincerely,
John Radwell
Radwell.com”


Rating 10/10
5/5
modified review posted

"I was very pleased with the service, quick turn around, and follow up. It is a surprise nowadays when a company's employees make me feel like they care, they appreciate me as a customer."

modified review Rep reply posted Sep-23-2014

JRadwell, Radwell rep has responded

“Thank you very much for taking the time to leave your feedback. We greatly appreciate every customer and use feedback to improve. If there is ever anything we can be doing better please never hesitate to reach out directly to me.
Thanks gain,
John Radwell
Radwell.com”


Rating 10/10
5/5
modified review posted

"Website search function worked well. Appreciated the order update status'."

modified review Rep reply posted Sep-19-2014

JRadwell, Radwell rep has responded

“Hello-
Thanks for leaving this feedback, it is greatly appreciated. If there is ever anything I can do for you never hesitate to ask for me personally.
Thanks again,
John Radwell
Radwell.com”


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