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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 10.00/10 31 reviews

    10.00 / 100
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    Rack N Road - Car Rack & Hitch Superstores is a merchant member
    Rack N Road - Car Rack & Hitch Superstores participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,875 merchant members.
  • Rack N Road - Car Rack & Hitch Superstores contact information

    • Address: 2021 Arden Way
    • Contact: customersfirst@racknroad.com
    • Phone: 800-722-5872
    • Customer Support: 800-722-5872
    • Business Hours: Mon - Sat: 10am - 6pm | Sun: 10am - 3pm
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 31 Customer Reviews

Rating 2/10
modified review posted

"I recently spent $1,100 for a Tonneau cover and bed liner for my truck. I went to Rack-N-Road in San Rafael. They ordered the wrong parts which caused me to make multiple trips. I had problems w/ the Tomeau cover lock; key would not go in anymore. The store would not return any of my calls. E-mailed one of the owners John Bauer he too ignored me. I went to a lock smith and they fixed the problem. If you are interested in out fitting your truck or car "DO NOT GO TO RACK N ROAD" go some place else where you can get good service. Stay away from these amateurs."