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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2021 Arden Way
    • Contact: customersfirst@racknroad.com
    • Phone: 800-722-5872
    • Customer Support: 800-722-5872
    • Business Hours: Mon - Sat: 10am - 6pm | Sun: 10am - 3pm
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

32 Customer Reviews

Rating 10/10
5/5
modified review posted

"really great experience at their store in san rafael. staff was friendly and I thought that they had a lot of bike racks. The used rack seemed like the best choice"


Rating 2/10
1/5
modified review posted

"I recently spent $1,100 for a Tonneau cover and bed liner for my truck. I went to Rack-N-Road in San Rafael. They ordered the wrong parts which caused me to make multiple trips. I had problems w/ the Tomeau cover lock; key would not go in anymore. The store would not return any of my calls. E-mailed one of the owners John Bauer he too ignored me. I went to a lock smith and they fixed the problem. If you are interested in out fitting your truck or car "DO NOT GO TO RACK N ROAD" go some place else where you can get good service. Stay away from these amateurs."


Rack N Road - Car Rack & Hitch Superstores is a Merchant Member! Learn more

Rack N Road - Car Rack & Hitch Superstores is a merchant member
Rack N Road - Car Rack & Hitch Superstores participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,919 merchant members.