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Ratings & Trust

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Full Rating Profile
  • Quality Bath
    • Address: 500 River Ave
    • Contact: info@qualitybath.com
    • Phone: 1-800-554-3210
    • Customer Support: 1-800-554-3210
    • Business Hours: n/a
    • Fax: 732-364-7570

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.67/10 6.67/10
    Chance of future purchase: Rating 6.67/10 6.67/10
    Shipping & packaging: Rating 6.67/10 6.67/10
    Customer service: Rating 6.67/10 6.67/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

780 Customer Reviews

Rating 10/10
5/5
2013-06-18

"Prompt service, easy ordering, and good selection made this a pleasant purchasing experience."



Rating 10/10
5/5
2013-06-18

"At first I was hesitant to make this purchase online, but, I was extremely pleased with my purchase of a farm sink from Quality Bath. I was in a hurry to get it because I had to send back another sink from a different company. I needed the new sink quickly because I was awaiting countertop installation. It came in two days, well packaged and in perfect condition. Plus, the sink was on sale and shipping was free! I had a question about connecting my disposal and out of four companies I spoke to, only Quality Bath could answer my question and tell me which part I needed to connect it. They were also eager to help me find the correct metal grid that fit into the sink I purchased. I was extremely happy with their product and customer service. I would recommend this company for it's outstanding customer satisfaction and would buy from them again. "


Rating 10/10
5/5
2013-06-18

"I ordered a Jacuzzi Tub from Quality Bath. My experience in dealing with your company was great. My tub was delivered in on time with notifications all during the process.

Thank you Quality Bath!

Shirl"


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Verified Customer
Rating 10/10
5/5
2013-06-18

"Myson towel warmer arrived quickly and "uninjured". No unpleasant surprises and very pleased with product - exactly as described,
Thank you "


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Verified Customer
Rating 10/10
5/5
2013-06-18

"Good prices and fast service. Thanks"


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Verified Customer
Rating 10/10
5/5
2013-06-15

"Customer service called to advise dimension of product and confirm order. Delivered on the quoted lead time.
"


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Verified Customer
Rating 10/10
5/5
2013-06-15

"They delivered earlier than they first indicated"


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Verified Customer
Rating 10/10
5/5
2013-06-14

"Great price,fast delivery. Excellent order processing. We absolutely love our new Elkay faucet."


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Verified Customer
Rating 4/10
2/5
2013-06-14

"I was under the impression that all items would be shipped promptly. In fact only 2 were shipped when promised. The bulk of the order was shipped a week later. Had I known that I would have purchased the supplies elsewhere. I even called to verify and was not told the truth."


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Verified Customer
Rating 10/10
5/5
2013-06-13

"Delivered ahead of schedule."


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Verified Customer
Rating 10/10
5/5
2013-06-13

"Very impressed with the Quality Bath online ordering, delivery and follow-up! Thanks!"


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Verified Customer
Rating 4/10
2/5
2013-06-12

"Shipping and delivery of my purchase was way to long-two weeks. Website did not provide accurate/honest information regarding shipping. said it was in stock, yet it took two weeks."


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Verified Customer
Rating 10/10
5/5
2013-06-12

"Quality Bath = Quality Customer Service!

I was excited to find my desired kitchen sink on Quality Bath, as it was out of stock everywhere else. After ordering it, though, I found out that delivery would take 6-8 weeks, which was too late for my kitchen remodel. I contacted Customer Service, and Miri politely accepted my order cancellation. Within minutes, I received an email from her stating that when she called the manufacturer to cancel my order, the manufacturer noted that they had one sink left. Miri said delivery would take 2-3 business days, but I received the sink the very next day! This was one of the best customer service experiences I have ever had! THANK YOU!"


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Verified Customer
Rating 10/10
5/5
2013-06-12

"Extremely fast delivery. Nice looking product. Feels so good to wrap yourself in a warm towel after a shower."


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Verified Customer
Rating 4/10
2/5
2013-06-12

"the sink arrived with a crack when I opened the box. the return policy is such that I had to buy a new sink while they claim that it will take two weeks to send me a shipping label. I may miss my original installment date with the builder as I have to wait another 10 days for the new sink to arrive. I assume by the time I receive the credit on the damaged sink, I will incur credit card interest charges or have to pay for both sinks. they would not expedite any of their processes to accomodate"


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