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Stores > Quadratec

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Quadratec Quadratec Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1028 Saunders Lane, West Chester, PA
    • Contact: info@quadratec.com
    • Phone: 1-800-745-6037
    • Customer Support: 1-800-745-6037
    • Business Hours: 9am-5pm Monday to Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.73/10 7.73/10
    Chance of future purchase: Rating 8.28/10 8.28/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 8.13/10 8.13/10
    Return/Replacement policy: Rating 8.80/10 8.80/10

11,388 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-23

gently used - missing parts....

"Purchasing the missing parts for our Jeep soft top was so easy thru Quadratec. We are now summer ready. thank you!"


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Verified Customer
Rating 10/10
5/5
2016-05-23

FASTER than expected,

"I have made about a dozen orders since the first of the years.
All have arrived faster than expected and everything was exactly as ordered.

A great company to deal with.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-23

Updating the 05 Wrangler

"Ordering was easy and shipping was timely. I will order again if I need parts."


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Verified Customer
Rating 10/10
5/5
2016-05-23

worked perfect

"replaced opda and added floor mats---both fit & worked perfectly"


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Verified Customer
Rating 10/10
5/5
2016-05-22

Great service

"Awesome service the price was great just like the wheels
"


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Verified Customer
Rating 10/10
5/5
2016-05-22

"Prompt service and great delivery to other side of world"


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Verified Customer
Rating 10/10
5/5
2016-05-22

"Great service and product."


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Verified Customer
Rating 10/10
5/5
2016-05-22

Awesome service

"Service and shipping is great. Very good alternatives to Original parts. "


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Verified Customer
Rating 10/10
5/5
2016-05-22

Fast shipping

"Everything I ordered was shipped within 48 hours of my order being placed"


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Verified Customer
Rating 10/10
5/5
2016-05-22

Very nice product!

"Fits perfect and looks good too!"


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Verified Customer
Rating 10/10
5/5
2016-05-22

Great company

"I've been using Quadratec since I bought my first jeep in 2003 and it's my go to site to buy jeep parts. Great customer service. "


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Verified Customer
Rating 10/10
5/5
2016-05-22

Always accurate, fast, and well packaged

"I've been shopping at Quadratec for over a 7 years and have never had a bad experience. Their prices are competitive, they usually ship items within 24 hours of the order, the packaging is always good, and their shipping prices are fair."


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Verified Customer
Rating 2/10
1/5
2016-05-22

Still No Parts!

"I still don't have my stuff!"

Rep reply posted May-26-2016

A rep from Quadratec, Quadratec, has responded

“Hey there,

I do very much apologize for the troubles here. Looks like there was a problem with the delivery and these got sent back to our facility. I'm showing you spoke with Alex and he was able to reship these expedited and you will see these tomorrow to your door. If there is anything further we can assist you with please do not hesitate to contact us.

Have a great day!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-22

HOODWINKED

"AFTER ORDERING HOOD MOUNTING BRACKETS FOR MY YJ .THE PARTS WERE DELIVERED AND MOUNTED IN A WINK OF AN EYE. EVERYTHING ARRIVED AS ORDERED AND I REALLY ENJOYED THE FREE CATALOGUE."

This review was modified by jerrynsteel on May 22 2016 07:24:11 AM

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Verified Customer
Rating 4/10
2/5
2016-05-21

"the top container (box) WAS IN BAD SHAPE, RETAPED, TORN, HANDLE AREAS TORN OUT. Surprised everything was still inside. Tried to do warranty card online at Bestop, would not enter. Would not accept Quadratec as source. Anyway, sent the card in the mail. Just hope any warranty needs is better."

Rep reply posted May-26-2016

A rep from Quadratec, Quadratec, has responded

“Hey there,

I do apologize for the troubles with your top order. I'm not showing you have any shipped orders with us given the information provided. If there is something damaged with items shipped from our warehouse please just let us know and we'll be happy to help out with that.

Have a great day!”


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