We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 1028 Saunders LaneWest Chester, PA
    • Contact: info@quadratec.com
    • Phone: 1-800-745-6037
    • Customer Support: 1-800-745-6037
    • Business Hours: 9am-5pm Monday to Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.75/10 6.75/10
    Chance of future purchase: Rating 8.41/10 8.41/10
    Shipping & packaging: Rating 6.25/10 6.25/10
    Customer service: Rating 6.88/10 6.88/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

3,884 Customer Reviews

Rating 10/10
5/5
modified review posted

"Quadratec continues to exceed my expectations of what an online merchant ought to be."


Rating 10/10
5/5
modified review posted

"Enjoying all my new gadgets for my Jeep"


Rating 10/10
5/5
modified review posted

"Quadratic rocks! They have walked me through making many decisions on which products to select for upgrading my rig!"


Rating 6/10
3/5
modified review posted

" its been over a week and my order is still at back order status in the warehouse?"


Rating 10/10
5/5
modified review posted

"I was contacted by Quadratec after they identified a possible mistake I made during the order process. Their attention to detail saved me from receiving the wrong year part for my Jeep. This was definitely service above and beyond the standard."


Rating 10/10
5/5
modified review posted

"I always expect great service from Quadratec and they always deliver. Great people doing a fantastic job. Talked to Aaron and he was very helpful."


Rating 10/10
5/5
modified review posted

"I ordered a hitch and received it the next day! My husband was impressed that the bolts were already welded on, which made it possible to install in 30 minutes."


Rating 10/10
5/5
modified review posted

"Just what I wanted safari mirrors take care of issue when taking doors off."


Rating 2/10
1/5
modified review posted

"I ordered a project and was not notified until after I had placed my order that the item was out via an email that followed my order confirmation email. The email was hard to follow and gave no information as to when the item would ship. After calling I was still not given a specific ship date and have still not received my order. If an item is out of stock it should be listed as out of stock on the website. You should have to place your order and then find out it's not avaliable. "

modified review Rep reply posted Oct-09-2014

Quadratec, Quadratec rep has responded

“I'm very sorry to hear about your backorder. At this time we are currently unable to list inventory on our website. This is due to having multiple warehouse locations as well as dropship warehouses. I do recommend checking via our Live Chat, e-mail or sales team at 1-800-745-2348 to verify stock prior to placing an order. Regarding backorders in general: If an item is on backorder we contact the manufacturer on a weekly basis to obtain new updates. We are at the mercy of the manufacturer as to when the backordered items come in and can only relay to you what they are telling us. With that said, most ETA's we receive from manufacturers are a week range and not a specific date. I do not show contact info listed here but if you call customer service at: 1-800-745-6037 they will be able to contact the manufacturer again for you to obtain a new ETA if your order has not been received. Thank you & have a great day!”


Rating 10/10
5/5
modified review posted

"Great site to find exactly what I needed! Easiest site to navigate! Then the shipping was superbly expedited!! Will defiantly be back for future parts!!! "


Rating 10/10
5/5
modified review posted

"Fast, easy and fun. Prices are very competitive with plenty of choices."


Rating 2/10
1/5
modified review posted

"Floor matt cut outs did not line up correctly with car."

modified review Rep reply posted Aug-26-2014

Quadratec, Quadratec rep has responded

“I'm sorry to hear about this. As no order number provided please contact my customer service team at 1-800-745-6037 Mon-Fri 9am-5pm Eastern or via e-mail at: CustomerService@quadratec.com They will be able to verify what's going on. Thanks!”


Rating 10/10
5/5
modified review posted

"Great product at a great price and delivery was fast. "


Rating 10/10
5/5
modified review posted

"Quadratec was great helping me to get the correct parts ordered and equally great with a no hassel return of one item."


Rating 10/10
5/5
modified review posted

"Always prompt and accurate service.
I'll continue to use them.
"


Quadratec is a Merchant Member! Learn more

Quadratec is a merchant member
Quadratec participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,861 merchant members.