We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Quadratec

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • Quadratec Quadratec Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1028 Saunders Lane, West Chester, PA
    • Contact: info@quadratec.com
    • Phone: 1-800-745-6037
    • Customer Support: 1-800-745-6037
    • Business Hours: 9am-5pm Monday to Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.82/10 7.82/10
    Chance of future purchase: Rating 8.46/10 8.46/10
    Shipping & packaging: Rating 7.73/10 7.73/10
    Customer service: Rating 8.24/10 8.24/10
    Return/Replacement policy: Rating 7.5/10 7.5/10

12,777 Customer Reviews

No Avatar

Verified Customer
Rating 4/10
2/5
2016-08-16

"I ordered an item for my son's birthday. I find out that it won't be available until the first of September. I ordered it on 8-3. Oh well a belated bday gift I guess. "

Rep reply posted Aug-17-2016

A rep from Quadratec, Quadratec, has responded

“Hey there,

I do very much apologize for the delays with your most recent order. I was able to confirm stock at Drake so what I did is have this set to drop ship directly from them, should ship out ion the next 2 business days. If there is anything further we can assist you with please do not hesitate to contact us.

Have a great day! ”


No Avatar

Verified Customer
Rating 2/10
1/5
2016-08-16

No SHOW

"order never showed up but charged for product anyway.
Now I'm going to have to go through credit card co. to get moneys back.
GREAT JOB!!!!
"

Rep reply posted Aug-16-2016

A rep from Quadratec, Quadratec, has responded

“Hey there,

I do apologize for the delays with your most recent order. At this time we are seeing some heavy backorders with this item due to waiting on our stocking order form the manufacturer. At this time, if an item on our website is not listed as "In Stock" then we are currently out of stock and that would be listed on your order confirmation email.

Since this did not ship, you were not charged and you can cancel at any time. We're expecting to see these back in stock late this month from our most current ETA from the manufacturer. Please let us know if there is anything further we can assist you with and we would be happy to help.

Have a great day! ”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-16

Now my steering won't fall apart

"New ball joints and tie rod end to be able to get new set of tires on, after the shop wouldn't do the alignment due to worn parts (oops). Everything arrived quickly, and is ready to go on. I haven't ever had a problem with Quadracrack orders."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-16

Surprised

"I ordered the Tuffy secured enclosure for my wrangler unlimited. I ordered it around 2pm on a Friday afternoon with free standard shipping. It arrived around 9am the next morning (Saturday) via UPS. I was very surprised it shipped so quickly and very pleased with the security box. I have not had a bad experience with quadratec despite ordering many items over the years. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-16

great prices!!! Great customer service!!

"Quadratec has unbeatable prices and they go out of their way to make sure their customers are satisfied!! I'll never shop anywhere else!!

"

This review was modified by lisaloves70s on August 17 2016 11:19:08 AM
Rep reply posted Aug-17-2016

A rep from Quadratec, Quadratec, has responded

“Hey there,

I do very much apologize for the troubles here. I spoke with the manufacturer on these and unfortunately they are on national backorder with no updated ETA as of yet. However we do have alternatives in stock that we can get you close on the price you are paying for this top. I'm going to email you in regards to this directly to hopefully help find a solution for you.

Have a great day! ”


No Avatar

Verified Customer
Rating 2/10
1/5
2016-08-16

Where's my order?

"Ordered my parts 2 weeks ago haven't seen anything yet..."

Rep reply posted Aug-16-2016

A rep from Quadratec, Quadratec, has responded

“Hey there,

I do apologize for the troubles with your most recent order. I'm showing this was ordered on 8/6/16, since our warehouses are not opened on the weekend this shipped out the following Monday 8/8/16. Since you ware located on the West Coast, shipments form our East Coast warehouse can take up to 7 business days with standard shipping. I'm showing your items were delivered today 8/16/16 which would be 6 business days. IF there is anything further we can assist you with please do not hesitate to contact us.

Have a great day! ”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-16

"Price and delivery were exceptional"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-16

Fast and Easy

"Found what I needed for an old Jeep, priced right, with fast delivery. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-16

Awesome speed!

"We were told that the part was out of stock. I then get an e-mail stating that the part would be delivered the next day!!! Awesome response time!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-16

Wheel studs

" Just what I was looking for. Fast shipping."


No Avatar

Verified Customer
Rating 2/10
1/5
2016-08-15

Never have parts in stock.

"They say that they stock more parts than any one. WRONG. "

Rep reply posted Aug-16-2016

A rep from Quadratec, Quadratec, has responded

“Hey there,

I do very much apologize for the confusion here. I'm showing you have called in to cancel however we do currently have the item in stock and ready to ship for you. If there is anything further we can assist you with please do not hesitate to contact us.

Have a great day! ”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-15

Great product and price.

"Ordering was easy, love the catalog I received with my part. It came in the mail pretty quick too. The staff on the phone are very nice and knowledgeable. I just wish they had the clips and screws available to attach the part I ordered. Bummer that they do not carry those parts as well."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-15

nothing less than great service!!

"as all of my orders, great service,quick delivery. even when an item is out of stock, i received it in a short time! i always have had great service through on line ordering and the few time i have called in. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-15

Great product however.

"The instructions could be a bit better, no mention of the 2 screws inside the compartment that need to come out before the black box would come out also maybe a couple of new spring washers to help reinstall the box.
Over all not hard just would be nice to know.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-15

Everything I expected

"Proper products, in good condition, in a timely manner."


Ratings Calculation Change
Learn about Our Reviews

Share Quadratec's store rating

Quadratec is a Merchant Member! Learn more

Quadratec is a merchant member
Quadratec participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,633 merchant members.