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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Quadratec Quadratec Elite Status
    • Address: 1028 Saunders Lane, West Chester, PA
    • Contact: info@quadratec.com
    • Phone: 1-800-745-6037
    • Customer Support: 1-800-745-6037
    • Business Hours: 9am-5pm Monday to Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.21/10 7.21/10
    Chance of future purchase: Rating 8.78/10 8.78/10
    Shipping & packaging: Rating 7.98/10 7.98/10
    Customer service: Rating 8.59/10 8.59/10
    Return/Replacement policy: Rating 8.89/10 8.89/10

5,610 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"My order was well packed and arrived in perfect condition. My one small complaint was the tracking number provided never showed as being valid so I was in the dark as to when it would arrive or where it was."


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Verified Customer
Rating 10/10
5/5
2015-07-27

"good parts, delivered as promised"


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Verified Customer
Rating 10/10
5/5
2015-07-27

"THE PERSONAL AT QUADRATEC WERE VERY HELPFUL AND NICE. THEY WALKED THOURHGH THE PROCESS OF ORDERING WHICH IT MADE THE WHOLE THING A BREEZE. YES I WOULD RECOMMEND YOUR COMPANY AND MERCHANDICE TO EVERYONE. THANK U. "


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Verified Customer
Rating 10/10
5/5
2015-07-27

"It was my first time ordering from Quadratec and I have to say I was very happy. The product was exactly as described, at a very good price more so than any other site I saw online. It was a tire cover for my daughter's first car and she is very happy with it. Additionally,the shipping was very fast. Will definitely purchase again! Thank you so much. "


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Verified Customer
Rating 2/10
1/5
2015-07-27

"Still have not received my order. 20 days later. "

Rep reply posted Jul-27-2015

Quadratec, Quadratec rep has responded

“Hey there,

The ETA on these bike racks is showing mid-August for us to see them in stock. I do apologize for the delay. We will not charge you until they ship out. I have upgraded you to FedEx Ground at no charge. Once it ships out from us here in PA you will see it within 2-3 business days in Michigan.

Thank you for your patience. We do appreciate it.

Have a great day.”


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Verified Customer
Rating 10/10
5/5
2015-07-27

"My order was processed and shipped to me quickly. Free shipping often takes longer, but this order arrived in a few days. I'm very happy with Quadratec."


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Verified Customer
Rating 2/10
1/5
2015-07-27

"Still waiting on order two weeks later with no information as to when I will receive my order."

Rep reply posted Jul-27-2015

Quadratec, Quadratec rep has responded

“Hey Allan,

In speaking with the manufacturer they are stating to us an ETA of early to mid-August for these to arrive here and begin shipping. I do very much apologize for the delay. We will not charge you until they ship out. I have upgraded you to FedEx Ground at no charge as this is a quicker ship method than what was selected.

Thank you & have a great day!”


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Verified Customer
Rating 10/10
5/5
2015-07-27

"Always fast and easy! Thank you."


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Verified Customer
Rating 10/10
5/5
2015-07-27

"I received a light bar in one of my orders.
When we tried to do the install it was defective.
I was very impressed with the way the transaction was handled. I was sent a new light bar that day, without having to double purchase, and sent return label next day to send bad bar back. Even though we had an issue with product, your customer service team did an outstanding job. Thank you "


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Verified Customer
Rating 10/10
5/5
2015-07-27

"Always a nice experience."


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Verified Customer
Rating 10/10
5/5
2015-07-27

"The product worked great, the price was right, and my son enjoyed the catalog that came with the order."


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Verified Customer
Rating 10/10
5/5
2015-07-27

"Item(s) as described and they arrived sooner than expected."


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Verified Customer
Rating 10/10
5/5
2015-07-27

"Quick shipping and product is as advertised!"


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Verified Customer
Rating 10/10
5/5
2015-07-27

"Delivered on time, quality product. Thank you!"


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Verified Customer
Rating 10/10
5/5
2015-07-27

"Great service. Will shop with quadratec again"


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Quadratec is a merchant member
Quadratec participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,713 merchant members.