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Stores > Quadratec

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Quadratec Quadratec Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1028 Saunders Lane, West Chester, PA
    • Contact: info@quadratec.com
    • Phone: 1-800-745-6037
    • Customer Support: 1-800-745-6037
    • Business Hours: 9am-5pm Monday to Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.63/10 7.63/10
    Chance of future purchase: Rating 8.28/10 8.28/10
    Shipping & packaging: Rating 7.37/10 7.37/10
    Customer service: Rating 7.90/10 7.90/10
    Return/Replacement policy: Rating 8.48/10 8.48/10

10,914 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-25

"Alway great doing business with. Fast shipping and a knowledgeable staff."


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Verified Customer
Rating 4/10
2/5
2016-04-25

always out of stock

"3rd time ordering where 1 or more of the items I have purchased were out of stock. Will not be using quadratec for purchasing items again. There are other websites that offer lower prices have invatory and free shipping. "

Rep reply posted Apr-27-2016

Quadratec, Quadratec rep has responded

“Hey there,

I do apologize for the troubles here. We try to have all items we offer in our catalog and off our website in stock and ready to ship out for customers, however this sometimes is not always the case due to high demand or manufacturing delays. Items ordered that are in or out of stock would be listed on your order confirmation email, we unfortunately do not list item stock on our website and will not charge you until items ship out. Please note, you can contact any member of our Livechat team with the items you're interested in and they'll be more than happy to check item stock for you. Also, if you give a call into our sales line they'll be able to place the order for you while also getting you current item status. If the specific item you're looking for is out of stock, they'll be able to assist you in finding an equivalent in stock alternative to that item.

Have a great day!”


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Verified Customer
Rating 8/10
4/5
2016-04-25

First time customer

"Received half my order promptly and in good condition. No word on the backordered items."


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Verified Customer
Rating 10/10
5/5
2016-04-25

Good descriptions on site and fast shipping

"I ordered three different items and all had good descriptions on the site. I felt comfortable everything would fit and it all arrived pretty quick. I never pay for the more expensive shipping options and Quadratec is one of those companies where there is normally no need. The regular ground shipping was at my house in three days. "


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Verified Customer
Rating 10/10
5/5
2016-04-25

EASY!

"The website is very easy to navigate. I found what I needed in minutes and had my ordered placed in the same amount of time. Great web site. "


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Verified Customer
Rating 10/10
5/5
2016-04-25

QUICK!

"Ordered bezel...arrived quicker than anticipated...prompt service!"


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Verified Customer
Rating 10/10
5/5
2016-04-25

"Quick shipping and everything arrived"


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Verified Customer
Rating 10/10
5/5
2016-04-24

Great service

"Great service and quick shipping. Product just as described. "


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Verified Customer
Rating 10/10
5/5
2016-04-24

very happy

"I got my parts very fast and they fit perfectly "


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Verified Customer
Rating 10/10
5/5
2016-04-24

Great soft top!

"New soft top fits great and great quality"


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Verified Customer
Rating 10/10
5/5
2016-04-24

BIG SOUND

"Sounds good, Lights could be a bit brighter!
Would recommend!!
"


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Verified Customer
Rating 10/10
5/5
2016-04-24

First Class Response Time

"Fast and prompt delivery time. A great place to buy heavy duty Jeep replacement parts."


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Verified Customer
Rating 10/10
5/5
2016-04-24

"As usual, excellent product and speedy delivery!"


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Verified Customer
Rating 10/10
5/5
2016-04-24

"Everything was great and process was simple!"


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Verified Customer
Rating 10/10
5/5
2016-04-24

Happy Jeep-Life!

"My experience with this company was amazing! When the orders were placed, I received an email that they were on back order. However, I received the items ordered within the original specified time and was extremely pleased with the products! Thanks so much! Jeep Life 4 ever!!"


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