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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Quadratec Quadratec Elite Status
    • Address: 1028 Saunders Lane, West Chester, PA
    • Contact: info@quadratec.com
    • Phone: 1-800-745-6037
    • Customer Support: 1-800-745-6037
    • Business Hours: 9am-5pm Monday to Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.18/10 7.18/10
    Chance of future purchase: Rating 8.71/10 8.71/10
    Shipping & packaging: Rating 6.97/10 6.97/10
    Customer service: Rating 8.47/10 8.47/10
    Return/Replacement policy: Rating 8.33/10 8.33/10

4,829 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"Excellent customer service"


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Verified Customer
Rating 10/10
5/5

"It was an easy and pleasant experience."


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Verified Customer
Rating 10/10
5/5

"Hand entry straps match existing straps perfectly fast shipping "


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Verified Customer
Rating 10/10
5/5

"Fast shipping. Very satisfied "


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Verified Customer
Rating 10/10
5/5

"Always a good experience when ordering with reliable customer service and fast shipping."


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Verified Customer
Rating 10/10
5/5

"Ordering was easy, shipping was fast, and the instructions were complete."


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Verified Customer
Rating 10/10
5/5

"Great product!!!! Got what I ordered and in a very short time will use order again......."


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Verified Customer
Rating 8/10
4/5

"Contacting customer service via telephone was a bad experience because the avg. wait time is about 30 minutes. Then I ordered a hoist-a-top and pieces were missing from the package.

On the other hand, the missing pieces were sent to me as soon as I called without a problem from Lang originals. And when my supper broke on my soft top, a whole new top was sent out instead of just a new window.
"


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Verified Customer
Rating 10/10
5/5

"Good communication, prompt service, good prices. "


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Verified Customer
Rating 10/10
5/5

"Great product quality and fit for our lake lifestyle!"


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Verified Customer
Rating 10/10
5/5

"Great work getting this to us right on time."


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Verified Customer
Rating 10/10
5/5

"Everything Perfect and on time!!"


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Verified Customer
Rating 6/10
3/5

"They did what they are supposed to do."

Rep reply posted Jun-30-2015

Quadratec, Quadratec rep has responded

“Hey there,

Sorry to see your 3 star review. Is there anything we can help you with? Please check your e-mail for more information.

Thanks!”


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Verified Customer
Rating 10/10
5/5

"Fast & Quick with the shipping"


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Verified Customer
Rating 10/10
5/5

"Parts arrived promptly and worked as expected. Great service"


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Quadratec is a Merchant Member! Learn more

Quadratec is a merchant member
Quadratec participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,850 merchant members.