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Stores > PureFormulas.com

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  • PureFormulas.co

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 11800 NW 102 Road Suite 2 Miami FL
    • Contact: help@pureformulas.com
    • Phone: 1-800-383-6008
    • Customer Support: 1.800.383.6008
    • Business Hours: 9:00 am - 5:00 pm Mon-Fri
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 4.29/10 4.29/10
    Shipping & packaging: Rating 5.42/10 5.42/10
    Customer service: Rating 4.00/10 4.00/10
    Return/Replacement policy: Rating 6.67/10 6.67/10

3,000 Customer Reviews

Rating 2/10
1/5
2014-10-13

"They offered a 10 dollar promotion for new customers and then when to many people signed up they took away everyones 10 dollars and cancelled all there orders. And not only that they cancelled my account so I cant even log on to there website anymore! Do not order from these people! Total scam! "

+ Read user comments


Rating 2/10
1/5
2014-09-05

"I'd ordered from pureforumlas for years without issue. Unfortunately they delivered my last order to an old address even though I entered my new address multiple times. Oddly enough, this would have been my 5th shipment delivered to the new address from PureFormulas. For some reason, their system sent to an address that I havent used in over 2 years and they let me know there is nothing they can do to fix this. Disappointing disregard for a customer. Up until now I have been very happy with their service but unfortunately company ratings come through when you learn how a company deals with their mistakes. I will be looking for a new site to order vitamins from. "


Rating 10/10
5/5
2014-09-03

"When the order came in we noticed a big wet spot on the bottom of the box. We thought nothing of it until yesterday (9/2/14). Called and talked to Lynne and she recommended that we send pictures . We found that one of the four jars of coconut oil had leaked. Plastic seal was broke and cover on top of jar wet with coconut oil. Lynne sent another jar which was much appreciated. We have been buying from Pure Formulas for a quite a while and have been real satisfied with the products, service, and delivery time. Thanks Pure Formulas.

Gerald
"


Rating 2/10
1/5
2014-08-25

"Horrible level of customer service! I purchased RealFood Organics liquid aloe vera from PureFormulas, and was sickened that after opening and storing in fridge for less than a week, black mold formed at the top of the inner spout... and when I poured it down the sink, mold was on the bottom of the bottle. The expiration date is in 2016. I emailed customer service 3 times within a 15 day period when I finally received a response just to acknowledge they received my email. I tried calling customer service and was on hold for 2 hours and 10 minutes before I had to hang up because I couldn't wait any longer. How can a company that appears to promote wellness and self-care provide such horrible service. It's completely unacceptable and as much as I used to be a fan, I will never purchase products from a company that chooses to treat customers so poorly. Their "quality guarantee" is meaningless."


Rating 4/10
2/5
2014-08-18

"This order was a struggle, It took me 3 times to place an order. I even called the 800 number and after spending 1/2 hour with them and giving them each item I was told that they could not place the order! They also told me someone from the Pure Formula customer service would call me the next day and took down all my information - I never got a call.I am not sure if there was something wrong with the website, I have placed orders via website for 4 years. So disappointed!"


Rating 10/10
5/5
2014-08-16

"I ordered good quality products, got free shipping and the prices were excellent."


Rating 10/10
5/5
2014-08-11

"I AM VERY IMPRESSED WITH THE PROMPT SERVICE AND QUALITY OF WEB DESIGN."


Rating 10/10
5/5
2014-08-11

"This order for bulk Green Vibrance is my first order from you. I usually get it from Amazon.com, but they cannot fulfill my latest order so I used the money and found you. You have shipped already, so you get my greatest thanx and kudos on your expert handling of the order. You have made a new customer if everything else (like the product quality and expirationdate are good). I will be happy to review that when it comes. But, for now: Your company PureFormulas.com is GREAT!

8-14-2014 I now have my order. I cannot be sure what day it actually arrived because I haven't been able to visit my post office for a few days, but it got here before I ran out, so it's more that fast enough! The order was correct and the product well sealed and properly shipped. I am very happy and continue to give you 5 stars. Thank you & I'm glad I found you.
"


Rating 10/10
5/5
2014-08-10

"Order arrived quickly and was well packed."


vseagle's Avatar

Alabama
Rating 10/10
5/5
2014-08-10

"I like that Pure Formulas has fast service and free shipping even for a small order. I've not been ordering from them very long, but so far I've been satisfied with their quality. "


Rating 10/10
5/5
2014-08-10

"Great customer service shipping was amazing recieved product 2 days after order was placed! Not to mention beat competitors price will definitely use PureFormulas again!!"


Rating 10/10
5/5
2014-08-09

"Great store. Had good price on Oral Ivy with free shipping. I had order in 3 days from Florida to California"


prosewilson's Avatar

Houston, TX
Rating 10/10
5/5
2014-08-09

"It seems that no sooner was my order placed then it was already delivered to my home address! Honestly, it was that quick (even though it took 2 very short days). Thank you for the best customer service I have experienced in a long time! The prices are very reasonable as well."


Rating 10/10
5/5
2014-08-07

"Thnk you for quick and courteous service, no waiting for customer service and your well spoken employees."


Rating 10/10
5/5
2014-08-06

"Great selection and best prices around. Orders always arrive on time or exceed expectations."


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