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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Puget Custom Co Puget Custom Computers Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2707 West Valley Hwy N Auburn, WA 98001
    • Contact: support@pugetsystems.com
    • Phone: (888) PUGET-PC
    • Customer Support: (888) PUGET-PC x2
    • Business Hours: Weekdays, 9:00am - 6:00pm PST
    • Fax: (425) 484-6208

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.58/10 5.58/10
    Chance of future purchase: Rating 9.63/10 9.63/10
    Shipping & packaging: Rating 9.51/10 9.51/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

1,684 Customer Reviews

Rating 10/10
5/5
modified review posted

"Very throw testing before the computer is shipped to the consumer. "


Rating 10/10
5/5
modified review posted

"Tool was built quickly over the holidays and was delivered issue free."


Rating 10/10
5/5
modified review posted

"A good laptop, excellent technical support."


Rating 10/10
5/5
modified review posted

"Service was quick. People easy to work, responsive and accommodating. Excellent products with extensive testing before shipping."


Rating 10/10
5/5
modified review posted

"Quality and assembled in USA."


Rating 10/10
5/5
modified review posted

"I had a great experience with Puget Systems. It was good to be able to track every stage from assembly to delivery. The team was very helpful in clarifying all questions during the assembly and was even able to support last minute changes post the order. I will definitely be back for future orders."


Rating 10/10
5/5
modified review posted

"They're the "Apple" in their category!! Simply the very best!!"


Rating 10/10
5/5
modified review posted

"Puget Systems was literally the perfect experience. I can't recommend them highly enough!"


Rating 10/10
5/5
modified review posted

"Purchase a custom Traverse used mainly for statistical and academic work. The entire experience from reviewing the setup of the system to meet my needs, to purchase, construction, shipping, and receipt of the system was superb. It was timely, which was amazing, given that it was just before Christmas. I have since successfully migrated my old computer to this, and things are working well now. The computer works like a gem for the past week, and I don't see any potential problems. The owner in fact contacted me to check if I received the computer and if it was working well, and reaffirmed that I can always contact them should there be issues in the future. The service of this company is simply brilliant, and I'm already thinking about their desktop!"


Rating 10/10
5/5
modified review posted

"The simple answer is I am pleased with the service, and the system I ordered.

There QA is top notch, and worth the price premium on their systems. Because of their QA they stopped me from getting a power brick that can't power the new 980m video card without glitches. They ordered a higher performance/better quality power brick and retested the whole system. Before shipping it to me.
"


Rating 10/10
5/5
modified review posted

"Terrific customer service, great packaging and prompt delivery."


Rating 10/10
5/5
modified review posted

"Came on time, everything worked, setup properly, downloaded software - makes no noise, monitor makes more noise than computer! Well packed, wireless mouse and keyboard work, installed all software and no issues at all for a month. Very satisfied. To note, we have returned 3 computers over the past 5 years because they were "too noisy". Boots up in < 30 seconds recommend SSD.

"


Rating 10/10
5/5
modified review posted

"Very happy with Puget - they do a great job and follow-up for years after purchase. Our business has many machines from puget and will likely buy more. "


Rating 10/10
5/5
modified review posted

"The website is easy to navigate. The staff are knowledgeable and courteous. They follow up with customers every step along the way. They are quick to responds to e-mails. Overall professional and service driven."


Rating 10/10
5/5
modified review posted

"These guys are awesome. They helped me pick the right computer and stayed in touch every step of the way."


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Puget Custom Computers is a Merchant Member! Learn more

Puget Custom Computers is a merchant member
Puget Custom Computers participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,839 merchant members.