Puget Custom Computers Reviews - page 4 - pugetsystems.com Ratings at ResellerRatings

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pugetsystems.com

Computer Hardware & Software

Rating 10.00/10 1,183 reviews

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All Customer Reviews (1,196)


Rating 10/10 5/5
modified review posted Jan-28-2013

"I bought a 3.0 header card, had some issues with it. Puget went out of their way after 6 months to correct the problem. They have awesome customer service. Most places after 30 days won't help you."

modified review This review was modified by bits2000 on January 29 2013 02:46:10 PM
Rating 10/10 5/5
modified review posted Jan-27-2013

"Very impressed with the purchasing experience, support and quality of the product."

Rating 10/10 5/5
modified review posted Jan-25-2013

"Ordered the Serenity SPCR edition silent PC and I have to say it's the best computer I've owned. It's as quite or quieter than a laptop, has great quality components, incredibly fast, not pre-loaded with all of the garbage the major PC makers install, and the service at Puget Computers was great. They answered all of my questions, shipped quickly, included a 3 ring binder with the PC that had a restore CD and all of the driver CD's and manuals for all of the components in the computer. I'll definitely buy more computers from them in the future. I have a high end HP workstation at my office but the Puget computer is better and cost less. I'm very happy with the purchase."

Rating 10/10 5/5
modified review posted Jan-23-2013

"I've had my computer for about two months. All I can say
it is awesome. I order a Spirit which is very quiet
compared to my old computer. It has been flawless.
The internals case cables are clean. The Intel I5K
smokes. Their standard cooling, which is an upgrade over
Intel is a plus. I upgraded to a discrete graphic card
but no super card. The best upgrade I did was an SSD.
I encourage anyone and everyone to get a SSD even if
you need a mega turntable HD for backup storage. SSD's
as so fast. Boot time 30 seconds. Old pc 3 minutes.
Shut down speed about 20 seconds. Programs snap open.
The documentation and back up/restore cd's are a bonus
all organized in a clean binder. Did I pay a little extra?
Yes. But I know this system will give me years of service
and if I have a problem Pudget will be there to help.
For the record my last PC was also a custom built from
a small outfit similar to Pudget interms of quality
parts and build. Other than one HD failure at five years
it was flawless. Turns out the average life of a turntable
HD is about five years.


"

Rating 10/10 5/5
modified review posted Jan-23-2013

"Got tired of dealing with the horrible tech support from Dell and HP. I decided to find a company that builds and supports their products here in the USA. What a great experience, from ordering, working with Jeff on firming up the configuration, and setup. Not a single complaint. I am an average user, just need to have a reliable PC to work from home. Jeff walked me through some ideas on the configuration, he listened to me and my needs and we came up with a great machine. It's quiet, great looking (for a computer), and fast. I was able to track the build on the website, daily updates are provided. Again, a great experience. I am now recommending Puget Systems to all my friends. "

Rating 10/10 5/5
modified review posted Jan-21-2013

"Superb packaging and supporting documents--everything laid out very well and neatly labelled so you know where to look right away. Shipping materials and protective packing outstanding, as well as Quality Control. No smudges or handprints or marks on any part of the glass window or computer case---top notch. I bought a high end computer so a tad expensive, but absolutely worth it. It is very quiet, too

Will either buy, or upgrade, my next computer from them for sure!"

modified review This review was modified by vinesh on January 21 2013 04:19:50 PM
Rating 10/10 5/5
modified review posted Jan-16-2013

""Its nearly 12 months after installing my fourth Puget system in five years of great service from Puget Systems. Last week I've been getting an occasional "error loading operating system" boot error message, went to the Puget web site on SUNDAY, put in a support call back request, expecting a response sometime on Monday. Later on Sunday I found I had a return email from Jeff Stubbers, a Puget Systems tech, with a set of instructions to reset my BIOS setting, which led me to an incorrect boot drive setting, which solved my problem. Jeff you are the man!

Outstanding support like this in these days of diminishing support by other vendors (I spent too many hours on the phone with Dell support trying to get my mother's PC fixed) keeps me coming back to Puget Systems!

Yes - I have fire-breathing Intel i7-3939K 3.2 GHZ, 16Gb RAM, SSD OS drive, liquid-cooled system, but next year when Itel announces their new Wombat SurFire X8 chip I'll be checking Puget's website and asking Santa for a new Puget System.

Thanks John - Thanks Jeff""

modified review This review was modified by haggest9 on January 16 2013 10:02:57 AM
Rating 10/10 5/5
modified review posted Jan-14-2013

"I bought a Puget i3 last year for my den computer as an evaluation unit. It's been pretty bullet-proof so it made my decision for the i7 as my entertainment center computer (driving a 70" LED TV). I'm very happy with is performance"

Rating 10/10 5/5
modified review posted Jan-13-2013

"This computer is AMAZING! I went to the website and immediately a person was giving me advice on which system is best for me. I told him I wanted to run Flight Simulator X and he told me everything i needed to run in on high settings. Sure enough, I got the system, installed FSX and it ran the game on high settings with absolutely NO problems at all. I had to install another video card which was no big deal so I could run 3 monitors at the same time and this computer performs like a champ! Definitely getting my future computer from Puget!"

Rating 10/10 5/5
modified review posted Jan-12-2013

"I couldn't be happier. The system is just as I wanted it, and far less expensive than something equivalent to Dell. Customer service is fantastic."

Rating 10/10 5/5
modified review posted Jan-07-2013

"Very satisfied with customer service. Communications were prompt and never felt like I was just a "number". I wish all companies worked with these standards."

Rating 10/10 5/5
modified review posted Jan-06-2013

"Just wanted to say that Puget Custom Computers Rocks, I am late writing this review because I have been so ingrosed in using my new amazing computer.

From start to finish it was a great experienc.e

It runs like a dream, is super fast I can do much better work and play all my PC Games at best settings."

modified review This review was modified by DarkGhost on January 06 2013 09:13:36 PM
Rating 10/10 5/5
modified review posted Jan-06-2013

"I wanted a computer to be used solely for Photoshop and other photography work such as scanning and printing. Puget Systems looked like it could provide exactly what I wanted, a machine that can handle large files in Photoshop, connect to my older scanners with Firewire ports, with multiple hard drives, including two SSDs, for fast operations. Puget provided helpful advice during the purchase process, lots of options, and great updates regarding the build process and shipping. I ordered the computer during the holidays, but it was delivered just 9 days after I ordered it, despite an intervening weekend and holiday. Everything was packed securely, and it's working perfectly. Having a fast computer without the unnecessary software that comes with the major brands has been great. And it's the quietest computer I've owned, even though it's not their Serenity line. Puget Systems has a very well thought out process, and offers an excellent product. It's a little (not a lot) more expensive than the major brands for comparable features, but having a high-performing computer configured exactly the way I want without unwanted extras is well worth it."

modified review This review was modified by kevingm on January 06 2013 08:14:30 AM
Rating 10/10 5/5
modified review posted Jan-03-2013

"I have to say that I am very very impressed with all of the QA information and processes described on this company's web site. It is very telling that after a month of assiduous research, this company's web site is the only one I have found that actually discusses hard numbers rather than resorting to puffery to illustrate its concern for selling and standing behind a quality product. I can say the same about its shipping policies which state clearly that it does not recommend "going cheap" when selecting a shipping option for a $4000 plus piece of hardware. They also immediately addressed my emails with thoughtful and actually helpful responses and even talked me out of selecting more expensive OC options which they deem a source for customer dissatisfaction. In fact, this is the only company I have come across that puts customer satisfaction in front of claiming the best specs or best prices. Kudos and keep up the great work!"

Rating 10/10 5/5
modified review posted Dec-27-2012

"I happen to win the Puget Spirit giveaway on Facebook, but believe me you won't be disappointed if you purchase a system from these guys! Build quality is top notch and everything is neatly assembled inside the case. You turn the pc on and everything works, because they benchmark each system and even take pictures of bios settings for you. "

 
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