5/5

posted Mar-11-2013

"Think I paid a quality price for a quality system. "

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5/5

posted Mar-08-2013

"Stellar. PC was completely "clean" of the normal junk software installed on most new PCs. Simply having the laptop ready to go to work without wasting my time deleting a bunch of nonesense offers/trials was well worth it to me. Super fast build time, top notch quality product, and excellent communication throughout the build."

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5/5

posted Mar-07-2013

"I just competed my second purchase with this great company. They were very responsive and fast! If your looking for a good value and machine to meet your needs, call these guys."

This review was modified by adamglicks on March 07 2013 09:23:38 PM

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5/5

posted Feb-28-2013

"We were looking for a computer which would be very quite. They had a model where the emphasis was just that. They have a great selection of components for their components. It was easy to configure a machine that we are sure we should be happy with."

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5/5

posted Feb-27-2013

"I took many months to select a system, with many interactions with Puget personnel. Very patient, helpful. Build and deliver went according to plan, and the system's great. I'm a lifer. "

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5/5

posted Feb-26-2013

"What a PC. I have been a CTO for over 10 years and have built my own PC's for the last 20 and I can honestly tell you Puget has humbled me. To build a truly quiet system with the power needed is not easy and to then get that solution in a beautifully assembled package is awesome. But it does not stop there, the ability to follow the building, tuning and testing of my order online and the information booklet that delivers with the PC, takes it over the top.

When I turned on the new system I did it in my kitchen, right on the breakfast counter. I simply could not wait. The fridge completely drowned out the sounds of the PC. I was not sure it was on until I saw the fans moving. Even with a completely quiet room, I can not hear the PC and I went from a home build that was the envy of many but in retrospect sounded more like a Dysons vacuum cleaner than a PC. :)

Very nice job everyone. You have a customer for life here, count on it."

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5/5

posted Feb-25-2013

"I haven't even got my laptop and I am so impressed by Puget Custom Computers! Top notch customer service through the ordeal so far and I imagine I will continue to be impressed when I get my laptop. I read a lot of reviews for different companies but Puget Computers was the only one to have consistant 5 star ratings. Now I see why. May be more $ but the relief of no bloatware makes up for the pain of future issues. If you want a laptop or computer system, I recommend Puget Custom Computers and gladly rate 5+ stars! Thank you, Maureen"

This review was modified by jemoep on February 25 2013 08:07:48 PM

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5/5

posted Feb-25-2013

"Awesome, fast, friendly, ***** customer service with top notch knowledge a call away. Crashed two 590 cards no hassle getting the help I needed to resolve the issue. "

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5/5

posted Feb-24-2013

"This is my second Puget computer, that should say it all. Fantastic, I love it."

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5/5

posted Feb-18-2013

"Even though the laptop is on the pricey side, it was well worth it. The support and communications are simply superb --finally, customer support that speaks English. The laptop is top notch -- I like matte surfaces that minimize fingerprints, the display is outstanding -- movies really pop. Got to mention audio -- what a pleasant surprise. First of all, its plenty loud --which wasn't the case with my HP laptop. Second, you can actually hear the stereo effect when watching movies -- the sound literally comes from different directions. I don't know how they do it with the laptop.
The keyboard could be better -- its working now, but I have my doubts long term. I am a computer programmer and I do a lot of typing, so I am kind of sensitive to that. And the DVD drive is definitely on the cheap and flimsy side, but that can be replaced if it ever goes wrong. overall, I love the laptop, would highly recommend to all my friends. And once again, my hat is off to the customer support folks. Oh, and they answered my emails over the weekend. How amazing is that?"

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5/5

posted Feb-17-2013

"I looked at another custom computer business, but they felt it too much to answer my questions. Any question I had Puget made sure I got my answers. The other company had a little better price, but I feel that Puget Systems customer service was worth the little extra. If they could not answer questions to get me to purchase from them how could I trust them if I really had a problem. I am completely satisfied with my purchase experience. If I ever need a new computer, Puget Systems is who I would want to deal with. I would recommend Puget Systems to anyone. "

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5/5

posted Feb-12-2013

"After having 2 Dell PCs die on me recently, I ordered a Serenity Mini SPCR Edition from Puget. So far, I'm very pleased with the purchase. It's so quiet - it's scary. Like having an electric car drive by instead of one of those old-fashioned internal combustion engines. Great customer service, and shipping went well. I'm in Vancouver, B.C. and I thought there might be some hassles but I avoided paying the ridiculous UPS brokerage charge by clearing the shipment through Canada Customs myself. Also, there was no duty to pay, just HST. My next computer will likely be a Puget System as well."

This review was modified by RoboFizz on February 12 2013 10:18:59 PM

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5/5

posted Feb-12-2013

" My past and present computer purchases with Puget Custom Computers has been an A++ experience without a doubt.
The communication I had with the staff was exceptional, every e-mail or phone call I made was returned with all the information I was looking for and ready to answer any more questions I had.
The staff was very patient with my decisions on the build and giving me great advise on the hardware and parts I could use, all the time keeping my budget in mind.
I highly recommend Puget Custom Computers to anybody looking to build a custom computer. Very professional business.

A pleasure doing business.

Kevin Stoner
Michigan "

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5/5

posted Feb-08-2013

"I recently purchased a custom HP desktop for photo editing, but had issues with it. Technical support could not correct the problems and promised a call within 24-48 hours from a case manager. Long story short, I got no call and arranged to return the PC.

Several members of forums I belong to recommended building my own PC (which I've done before) or buying a system from Puget Systems.

I configured a system exactly as I wanted it, priced all the components and then custom configured the exact same PC on Puget's website. For not much more money than it would have cost me, they would build the exact same system, so I placed my order.

I just received my new computer yesterday, and all I can say it that from start to finish, the entire experience was superb.

They reviewed my configuration along with my intended use and agreed that it was a good setup. Along with the order, I had sent some notes explaining that I would add some additional hardware after receiving the system and asked them to do some custom BIOS setting to insure that everything worked correctly.

Throughout their entire process, they constantly make notes and change status on your order which you can view online. After the system was built and tested and just about ready for shipping, one of the techs was concerned about a disk status, so they swapped my new drive for another new drive and re-ran all the tests and diagnostics.

They provide screen captures of all the BIOS settings in case I need to revert back after making a bad change, Along with the PC I received a binder with the results of all the testing and benchmarks they ran, thermal images of the PC showing temperature changes at various processing loads, and a box with all the extra cables, screws, and other parts I could possibly ever need to add or expand the hardware configuration. They also provide the original manufacturer documentation for all the major components (motherboard, video card, DVD, etc.)

From start to finish, this was one of the best buying experiences I've had in a very long time. Puget will be the first place I go the next time I'm in the market for a computer, and will be the company I recommend to anyone looking for a new system."

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5/5

posted Feb-04-2013

"I couldn't be happier with Puget. I consider myself a fairly advanced user, however even with that I don't have the time to research every product on the market, much less know what components could possibly complement each other and which wouldn't. Even though I knew what I wanted, I went ahead and contacted the sales team at Puget and was assigned a team member that asked and answered questions over a series of a dozen e-mails.

Even if you aren't a heavy tech user, you can benefit from what Puget offers. Simply by giving them your budget (which can be flexible) and what tasks you'd be using your computer for the most, a quote will be given with very detailed information that included both easy to understand descriptions and technical information. Basically, unless you require a Mac, there is no reason not to use Puget.

It took me a while to find Puget, but they are heads above other "boutique" machine builders, as they tend to overcharge. Also I would avoid the headaches of buying parts and building your own "rig" (which was suggested to me by many of my fellow techie friends; I've done it before and it can work out in the end but the people at Puget really know what they are doing and will put as much or as little into your computer as you want)."

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