Puget Custom Computers Reviews - page 2 - pugetsystems.com Ratings at ResellerRatings

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pugetsystems.com

Computer Hardware & Software

Rating 10.00/10 1,194 reviews

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All Customer Reviews (1,207)


Rating 10/10 5/5
modified review posted May-09-2013

"I was turned on to this company by a friend, the online customer service was great. They walked me through the purchase and all of the upgrades that I required for what I needed the computer for. The communication process during the build and shipping was outstanding. Very happy with the service."

Rating 10/10 5/5
modified review posted May-07-2013

"I started buying computer systems for my use as a programmer in the mid 1980s, then as a photographer around 2000. This was my first purchase from Puget Systems and was my best buying experience by far. There was good advice initially, then I was kept informed as the build and shipping progressed.

I've been using the Serenity for about a week now and it has met and even surpassed my expectations -- quiet and powerful as promised. I have used Photoshop with complex multilayer images, MS Access with a complex database, Visual Studio on a programming project along with email and Internet browsing. No problems!"

Rating 10/10 5/5
modified review posted May-07-2013

"Staff is knows the technology and is able to answer questions. This is my second purchase fron Puget Systems. I was pleased with the thoroughness with which they verifeid systems before shipping. I would buy a PC from them again."

Rating 10/10 5/5
modified review posted May-06-2013

"Very professional service and quality craftsmanship."

Rating 10/10 5/5
modified review posted May-05-2013

"Puget Custom Computers provided expert advice on designing a computer to meet my needs. The computer arrived as promised in the finest packaging I have ever seen. The build quality was superb. If they were physicians, these are the guys you would want to operate on your heart! Computer performance has exceeded expectations. And as a bonus this computer is very, very quiet!"

Rating 10/10 5/5
modified review posted May-04-2013

"The process was flawless from start to finish and I could not be happier with the end result. The customer service was fantastic. I also really enjoyed watching my machine go through the build / testing process using the online status tracker. Their attention to detail can be seen at every stage. Peace of mind is priceless and you get that and so much more with Puget Systems."

Rating 10/10 5/5
modified review posted Apr-30-2013

"Awesome experience! I've bought built-to-order PCs from all the major manufacturers and the niche players over the years (Dell, Lenovo, HP, Falcon Northwest, etc.) but this was my first experience with Puget. It was also the best.

Submitted specs and received a reply within a few hours with suggestions on how to improve my system at a lower cost. Sales was extremely responsive and proactive.

I also loved the order status website: I could see exactly where in the build phase my system was, down to the latest benchmark test that was performed. Photos were also uploaded!

Finally, I had one minor software issue (which was my fault) after receiving it and support was extremely quick and personal in offering a fix.

All around awesome! Couldn't be happier."

Rating 10/10 5/5
modified review posted Apr-29-2013

"This computer has proved to be above my expectations in every way!
I bought a lower level Spirit model and I can barely hear it when it's switched on.
It came well equipped to handle photo editing. I searched many computer makers in my quest for a desktop designed for Photoshop and Lightroom and the Puget Systems website is by far the best and most complete I've yet seen. Their customer service took pains to advise me on components best equipped to meet my needs. Build time was just a few days in stages posted online. It's very fast, impressive and amazingly quiet compared to my previous desktops (Dell)

Quality packaging, first rate service, impressive quality product...I'm a happy camper and I'd recommend them to anyone with no reservations!!"

Rating 10/10 5/5
modified review posted Apr-27-2013

"Somehow stumbled upon this little custom computer place a few years back after I switched from pc to mac. I have long been waiting to pick up a smaller build computer that has a little power. Wanted to go the route of the mac-mini but for price and specification nothing beat the Echo 1 in terms of value. I finally compiled a home office set up, purchased a 27 inch HD monitor and decided on the Echo. Throughout the process of ordering the computer from Puget, the level of transparency and attention to detail as far as build and customer service has been absolutely unparalleled. They were there every step along the way and and I was able to feel involved with the process of the build. When the computer came I had a slight issue with it on a restart and the team was immediately responsive and helpfully walked me completely through the issue. The Echo I can be one of the best performing, most compact, and slick computers on the market. I would encourage any prospective customer looking for a computer for any need, to look no further than Puget.

Thanks for the awesome computer.

Paul "

Rating 10/10 5/5
modified review posted Apr-24-2013

"System is as ordered. Everything we had hoped for! Almost ready for another."

Rating 10/10 5/5
modified review posted Apr-19-2013

"Puget's web site is well designed with a ton of info, dare I say it's designed for adults! I checked several PC hardware sites and found to my satisfaction they seemed like a solid choice. After some quick research I had a fair idea of what I wanted and followed up with an online chat. Web site - online chat - ordering - shipping - PC set up -hardware integrity - documentation - all great. Up and running perfectly for over a week!"

modified review This review was modified by NeedaRemedy on April 19 2013 07:09:57 PM
Rating 10/10 5/5
modified review posted Apr-18-2013

"Excellent service and build quality. Their testing documentation and information provided during the build process is very impressive. The PC is solid, well-built, and is devoid of bloatware.

I was looking at using Maingear, but had a bad experience with them and went with these guys. I'm very glad that I did!

"

Rating 10/10 5/5
modified review posted Apr-05-2013

"I have previously ordered 2 custom Desktops and because of the excellent service and quality of their products I ordered a new laptop. My revious Toshiba laptop was so slow compared to my super fast desktops that I ordered a laptop with almost the same specs as my desktops.Its a speed demon and performs beautifully.
Before you order have one of their knowledgble techs check out your order to see if your getting what you need. They are very helpfull.Remember you get what you pay for. Don't skimp."

Rating 10/10 5/5
modified review posted Apr-04-2013

"I purchased two systems from Puget almost a year and a half ago. Having had them this long before submitting a testimonial lends to the authority of my statements going well beyond a first impression.

Both systems had Win7 Pro 64-bit installed on SSD drives, the laptop with 8G ram and the Serenity desktop with 16G. I told them I would be installing additional drives in the Serenity and the build-team stubbed-out the cabling and recommended drive placement to maintain optimal airflow.

I was going to be out of town on the scheduled delivery date and Puget arranged the ship date to my schedule. Every aspect of their service and attention to detail, from start to finish, made working with them a real pleasure.

These systems have been truly spectacular and have met my every expectation – everything I wanted and nothing I didn’t! Performance and reliability continue to be a joy. I highly recommend going with Puget.
"

modified review This review was modified by SeldomFooled on April 04 2013 03:43:01 AM
Rating 10/10 5/5
modified review posted Apr-01-2013

"I could not think of a better place to purchase a computer, bar none. You get what they say you'll get, and that is a LOT.

I won't be looking anywhere else for the next one."

 
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