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posted May-24-2008 “I am sorry that we were not contacted directly in an effort to rectify the situation so that are more satisfactory resolution could have been arranged. As you can see by our history overall this is not an ongoing problem; however situations do sometimes occur. I have tried to contact the customer to try to offer some accommodation but there has been no response.”
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![Share](javascript:share_rating({"review_body":"You guys were great to deal with. I made a mistake on an order and you made it easy to exchange for the right items. I will be doing more business with you.<br>Thanks,<br>Ron","link":"http:\/\/www.resellerratings.com\/store\/Professional_Tape_Communication_Supply_Pro_Tape_Mr_Tapeguy\/comment\/373642#comment373642","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Professional_Tape_Communication_Supply_Pro_Tape_Mr_Tapeguy.jpg","store_name":"Professional Tape & Communication Supply \/ Pro-Tape \/ Mr. Tapeguy","username":"francjue","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought sony premium mini Dv tapes. They arrived quickly and were about the lowest price per tape, somewhere around 2.30 per tape, and that was just with ordering 30 of em. Very good dean, and I\u0027m happy with the order.","link":"http:\/\/www.resellerratings.com\/store\/Professional_Tape_Communication_Supply_Pro_Tape_Mr_Tapeguy\/comment\/370871#comment370871","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Professional_Tape_Communication_Supply_Pro_Tape_Mr_Tapeguy.jpg","store_name":"Professional Tape & Communication Supply \/ Pro-Tape \/ Mr. Tapeguy","username":"Dynesh","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Got the tapes quick and in great shape. Thank you...","link":"http:\/\/www.resellerratings.com\/store\/Professional_Tape_Communication_Supply_Pro_Tape_Mr_Tapeguy\/comment\/366689#comment366689","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Professional_Tape_Communication_Supply_Pro_Tape_Mr_Tapeguy.jpg","store_name":"Professional Tape & Communication Supply \/ Pro-Tape \/ Mr. Tapeguy","username":"mytch","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"good price and sent right away. good price and sent right away. ","link":"http:\/\/www.resellerratings.com\/store\/Professional_Tape_Communication_Supply_Pro_Tape_Mr_Tapeguy\/comment\/359637#comment359637","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Professional_Tape_Communication_Supply_Pro_Tape_Mr_Tapeguy.jpg","store_name":"Professional Tape & Communication Supply \/ Pro-Tape \/ Mr. Tapeguy","username":"scubajoe","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Service and shipping are superfast, and prices are excellent! I will almost certainly order from Pro-Tape again.<br><br>\u0022S&H\u0022 costs are too high, in my opinion, but that\u0027s part of buying online. S&H certainly must be factored into the total per-item cost.<br><br>I recall that the Pro-Tape site used to have a useful amount of helpful information about the tape products and about choices among them. This information is no longer there, and I miss it.","link":"http:\/\/www.resellerratings.com\/store\/Professional_Tape_Communication_Supply_Pro_Tape_Mr_Tapeguy\/comment\/342770#comment342770","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Professional_Tape_Communication_Supply_Pro_Tape_Mr_Tapeguy.jpg","store_name":"Professional Tape & Communication Supply \/ Pro-Tape \/ Mr. Tapeguy","username":"etroutman","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":" Have ordered minidiscs from Pro-Tape for a couple of years. Fast service. Good communication. Lowest prices. 200 JVC 80min discs ($1each) was my last order and they check out okay. Previous orders were for TDK and Sony<br>discs. This is my first review.<br>","link":"http:\/\/www.resellerratings.com\/store\/Professional_Tape_Communication_Supply_Pro_Tape_Mr_Tapeguy\/comment\/325976#comment325976","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Professional_Tape_Communication_Supply_Pro_Tape_Mr_Tapeguy.jpg","store_name":"Professional Tape & Communication Supply \/ Pro-Tape \/ Mr. Tapeguy","username":"steve_99","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great pricing! Good product Selection. Would like to see memorex","link":"http:\/\/www.resellerratings.com\/store\/Professional_Tape_Communication_Supply_Pro_Tape_Mr_Tapeguy\/comment\/322883#comment322883","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Professional_Tape_Communication_Supply_Pro_Tape_Mr_Tapeguy.jpg","store_name":"Professional Tape & Communication Supply \/ Pro-Tape \/ Mr. Tapeguy","username":"bradleonard","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This order was a smooth transaction from start<br>til finish. <br>It ranks with the best of any online orders<br>I\u0027ve placed.<br>I would gladly do further business with this<br>seller should I need such an item again.","link":"http:\/\/www.resellerratings.com\/store\/Professional_Tape_Communication_Supply_Pro_Tape_Mr_Tapeguy\/comment\/309843#comment309843","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Professional_Tape_Communication_Supply_Pro_Tape_Mr_Tapeguy.jpg","store_name":"Professional Tape & Communication Supply \/ Pro-Tape \/ Mr. Tapeguy","username":"llworthy","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great service and fast delivery, I have recommended Pro-Tape to several of my friends.<br>","link":"http:\/\/www.resellerratings.com\/store\/Professional_Tape_Communication_Supply_Pro_Tape_Mr_Tapeguy\/comment\/297570#comment297570","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Professional_Tape_Communication_Supply_Pro_Tape_Mr_Tapeguy.jpg","store_name":"Professional Tape & Communication Supply \/ Pro-Tape \/ Mr. Tapeguy","username":"lmcalex","rating":"5"}, "single");){kind=link}
"I ordered a bunch of mini-dv tapes at a very competitive price. Got e-mail confirmation immediately, then nothing for several days (UPS tracking could not locate the package using the reference as was suggested in the e-mail). Wrote an e-mail asking what's up with my order, got a response (rather quickly to their credit) that it's out of stock and offered to cancel or wait (but no ETA date given). Finally they shipped my order two weeks later, with same UPS ground (I thought sending overnight would be more proper in this situation). So, just proves again -- small store, poor service. Needed the tapes for this Saturday, had to get some from my local brick and mortar instead :(. Stay away. "