We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.
"Starts at $20 ends up being $50. Ships via UPS or Fedex in a cardboard box. You have to put the flowers together. They are small, half dead, depressing junk. No amount of effort could make these look good. Finally gave up. Depressing! Actually embarassing."
"I bought flowers for my mother and what they delivered was horrible and NOTHING like the picture Not even close. I'd say they weren't even worth $10.00 - DO NOT BUY FROM PROFLOWERS
Deluxe Shower of Flowers Qty: 1 $49.98 w/Square Glass $7.99 Sub-total: $57.97 Standard Delivery: $11.99 Guaranteed Valentine's Day Delivery: $4.99 Care & Handling: $2.99 Order Sub-total: $77.94 20% off: $-11.59 Tax: $0.00 Order total: $66.35"
"Needless to say, they ruined my Valentine gift to my wife. I ordered two dozen roses along with the swizzle berries and cheesecake trio. The flowers arrived around 3:30pm EST. Upon opening the box several of the roses were broken and no card was present. As of 5:00pm EST the berries have not shown up at all. In their defense they have at least started the refund process for the berries and a partial refund on the flowers. Stay Away from this company and use your local florists."
"I ordered the All-One-Valentine's Day Celebration for my Fiancée ($49.95) and a balloon for $9.99. Sub-total: $59.93. Standard Devlivery: $17.99 Morning Delivery: $14.99 GUARANTEED VALENTINE'S DAY DELIVERY: $14.99 Care and Handling: $2.99 Order Sub-Total: $110.89 Tax: $8.87 Order Total: $119.76 They arrived 20 minutes away from her as of 1:15 p.m. I then get an update that delivery was delayed until late tomorrow. After paying all that money for guaranteed Valentine's Day delivery, i'm very upset. I intend to get a FULL refund! Stay away from "ProFlowers"! "
"I received flowers (a dozen roses) from my finance today for Valentine's Day. First of all, the work is ridiculous but I suppose to be expected when you order from an online business. I had to put the arrangement together out of the box. Trim flowers, etc. Then when I unwrapped the roses, petals started falling off and four of the roses are wilting. Many of the leaves are also wilted and have holes in them. ************************************************************* WHAT IS THEIR GUARANTEE? We guarantee that all our flowers will last at least 7 days or your money back. If for any reason you are not satisfied with the freshness of your flowers, please call or email us and we will gladly replace the bouquet or refund your money.
Our flowers are individually selected and picked by the best growers in the country and then shipped directly to you or your recipient, usually within 24 hours of being cut. Because our flowers never wait around in a warehouse, truck, or retail florist's cooler, we are able to guarantee you the absolutely freshest flowers available. We will never compromise on your flower's freshness or longevity. For this reason, some flowers will arrive with their buds closed so they can begin opening on arrival. *********************************************************** I called customer service (1-800-580-2913) and after a quick wait I spoke to the representative about the situation who then offered to either send a replacement bouquet or refund the money. I'm skeptical on whether they would send a satisfactory replacement bouquet so I went with the refund. All this to say, I'm thankful for the thought from my finance to send flowers on Valentine's Day and to my work, none the less, but a company should not get away with sending such poor quality products for the price you pay."
"They are not affiliated with local florist so they are shipped via UPS and you have to put the flowers together once they come. I did not realize they shipped UPS so the flowers were caught up in the mail room all day and they finally arrived smashed."
"I ordered flowers and strawberries for valentines day, both shipped to the same address, same person with one card.
here's the problem, first the strawberries show up, and of course there was no card in the box and it arrived via UPS, my wife didn't even know who they were from or why she was getting them. Then maybe an hour later, the flowers show up, also in a cardboard box, not the most elegant thing in the world for what i paid. The card was in that box (i assumed they would show up together, hence the one card) but it showed up via FedEx. This has to be the most tacky way that i've had flowers delivered to my wife, 2 different boxes, 2 different carriers.
I've ordered flowers online before and someone has always delivered in person and the stuff was not just packed in a box that my wife had to unpack herself and put together. Now, this i would normally not even bother writing customer service except that for just those 2 things they charged a total of 123.00 and 60 of it was shipping and they didn't even show up at the same time, great way to celebrate Valentines day.
So, customer service said, "we'll send you a coupon for 20% your NEXT purchase", which apparently doesn't mean a whole lot because after searching it is not hard to find a 20% off coupon. I would have been satisfied to have had some of the shipping knocked of OR some of the cost of the current order. Needless to say, i won't ever be using that 20% off coupon, in fact i won't use this service again.
"I paid an extra $15 dollars for a morning delivery and the flowers got to my wife at 11:58 A.M. She had to totally unwrap them and then cut the stems to fit into the vase. I would not use Pro Flowers ever again. I will use a local flower shop to deliver the flowers personally."
"WORST COMPANY EVER! CALLED TO SEE WHY VALENTINES DAY ORDER HAS NOT BEEN DELIVERED
THEY SAID "PROBLEM WITH PAYMENT"... I INFORMED THEM MY CARD WAS CHARGED AND "ANDREW" STATED THAT "YES WE ISSUED REFUND TODAY"... HUH? IF YOU HAD PROBLEM WITH PAYMENT THEN WHY WOULD YOU NEED TO REFUND. I WILL NEVER USE COMPANY AGAIN!"
"The order hasn't even been delivered yet and I am already unhappy. I admit to rushing it the other night, and didn't notice the ruby vase I didn't want checked by default for $7.99 plus a $10.00 guaranteed delivery I didn't notice for Valentine's Day. I thought that was the charge by itself.
Then I get a Fedex Tracking Number when I thought it was going to be hand delivered. I complained and they said it was "stress on the delivery company" - lame enough excuse if it is them, but a license to steal when it is Fedex and who doesn't charge premiums except for Saturdays or early morning deliveries.
Looking at the original order it said Delivery Charge not Shipping Charge - a deliberate mislead on their part.
I only hope my mom likes the flowers and they show up tomorrow like they are supposed to. One lame company, if you ask me.
But it's a big country, and with enough promotion they can get enough one and done's to get rich and laugh all the way to the bank. Never, never again."
36,455 stores
1,205,475 reviews
6418 shoppers online now
Rating
Full Rating Profile
52 reviews 
Visa / Mastercard
Discover
Money Order
COD
Check
posted Feb-14-2012 
![Share](javascript:share_rating({"review_body":"I bought flowers for my mother and what they delivered was horrible and NOTHING like the picture Not even close. I\u0027d say they weren\u0027t even worth $10.00 - DO NOT BUY FROM PROFLOWERS<br><br><br><br><br>Deluxe Shower of Flowers \tQty: 1 \t$49.98 \t<br>w\/Square Glass \t\t$7.99 \t<br>Sub-total: \t$57.97 \t<br>Standard Delivery: \t$11.99 \t<br>Guaranteed Valentine\u0027s Day Delivery: \t$4.99 \t<br>Care & Handling: \t$2.99 \t<br>Order Sub-total: \t$77.94 \t<br>20% off: \t$-11.59 \t<br>Tax: \t$0.00 \t<br>Order total: \t$66.35","link":"http:\/\/www.resellerratings.com\/store\/ProFlowers\/comment\/1254189#comment1254189","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProFlowers.jpg","store_name":"ProFlowers \/ cherrymoonfarms.com","username":"wolf05374","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Needless to say, they ruined my Valentine gift to my wife. I ordered two dozen roses along with the swizzle berries and cheesecake trio. The flowers arrived around 3:30pm EST. Upon opening the box several of the roses were broken and no card was present. As of 5:00pm EST the berries have not shown up at all. In their defense they have at least started the refund process for the berries and a partial refund on the flowers. Stay Away from this company and use your local florists.","link":"http:\/\/www.resellerratings.com\/store\/ProFlowers\/comment\/1254079#comment1254079","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProFlowers.jpg","store_name":"ProFlowers \/ cherrymoonfarms.com","username":"jg119876","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered the All-One-Valentine\u0027s Day Celebration for my Fianc\u00e9e ($49.95) and a balloon for $9.99. Sub-total: $59.93. Standard Devlivery: $17.99 Morning Delivery: $14.99 GUARANTEED VALENTINE\u0027S DAY DELIVERY: $14.99 Care and Handling: $2.99 Order Sub-Total: $110.89 Tax: $8.87 Order Total: $119.76 They arrived 20 minutes away from her as of 1:15 p.m. I then get an update that delivery was delayed until late tomorrow. After paying all that money for guaranteed Valentine\u0027s Day delivery, i\u0027m very upset. I intend to get a FULL refund! Stay away from \u0022ProFlowers\u0022! ","link":"http:\/\/www.resellerratings.com\/store\/ProFlowers\/comment\/1254051#comment1254051","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProFlowers.jpg","store_name":"ProFlowers \/ cherrymoonfarms.com","username":"mdj12784","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I received flowers (a dozen roses) from my finance today for Valentine\u0027s Day. First of all, the work is ridiculous but I suppose to be expected when you order from an online business. I had to put the arrangement together out of the box. Trim flowers, etc. Then when I unwrapped the roses, petals started falling off and four of the roses are wilting. Many of the leaves are also wilted and have holes in them. <br>*************************************************************<br> WHAT IS THEIR GUARANTEE?<br>We guarantee that all our flowers will last at least 7 days or your money back. If for any reason you are not satisfied with the freshness of your flowers, please call or email us and we will gladly replace the bouquet or refund your money.<br><br>Our flowers are individually selected and picked by the best growers in the country and then shipped directly to you or your recipient, usually within 24 hours of being cut. Because our flowers never wait around in a warehouse, truck, or retail florist\u0027s cooler, we are able to guarantee you the absolutely freshest flowers available. We will never compromise on your flower\u0027s freshness or longevity. For this reason, some flowers will arrive with their buds closed so they can begin opening on arrival.<br>***********************************************************<br>I called customer service (1-800-580-2913) and after a quick wait I spoke to the representative about the situation who then offered to either send a replacement bouquet or refund the money. I\u0027m skeptical on whether they would send a satisfactory replacement bouquet so I went with the refund. <br>All this to say, I\u0027m thankful for the thought from my finance to send flowers on Valentine\u0027s Day and to my work, none the less, but a company should not get away with sending such poor quality products for the price you pay.","link":"http:\/\/www.resellerratings.com\/store\/ProFlowers\/comment\/1253821#comment1253821","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProFlowers.jpg","store_name":"ProFlowers \/ cherrymoonfarms.com","username":"nik229","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They are not affiliated with local florist so they are shipped via UPS and you have to put the flowers together once they come. I did not realize they shipped UPS so the flowers were caught up in the mail room all day and they finally arrived smashed.","link":"http:\/\/www.resellerratings.com\/store\/ProFlowers\/comment\/1253301#comment1253301","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProFlowers.jpg","store_name":"ProFlowers \/ cherrymoonfarms.com","username":"Shannon1234","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered flowers and strawberries for valentines day, both shipped to the same address, same person with one card. <br><br>here\u0027s the problem, first the strawberries show up, and of course there was no card in the box and it arrived via UPS, my wife didn\u0027t even know who they were from or why she was getting them. Then maybe an hour later, the flowers show up, also in a cardboard box, not the most elegant thing in the world for what i paid. The card was in that box (i assumed they would show up together, hence the one card) but it showed up via FedEx. This has to be the most tacky way that i\u0027ve had flowers delivered to my wife, 2 different boxes, 2 different carriers. <br><br>I\u0027ve ordered flowers online before and someone has always delivered in person and the stuff was not just packed in a box that my wife had to unpack herself and put together. Now, this i would normally not even bother writing customer service except that for just those 2 things they charged a total of 123.00 and 60 of it was shipping and they didn\u0027t even show up at the same time, great way to celebrate Valentines day. <br><br>So, customer service said, \u0022we\u0027ll send you a coupon for 20% your NEXT purchase\u0022, which apparently doesn\u0027t mean a whole lot because after searching it is not hard to find a 20% off coupon. I would have been satisfied to have had some of the shipping knocked of OR some of the cost of the current order. Needless to say, i won\u0027t ever be using that 20% off coupon, in fact i won\u0027t use this service again. <br><br>Get it together guys","link":"http:\/\/www.resellerratings.com\/store\/ProFlowers\/comment\/1253239#comment1253239","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProFlowers.jpg","store_name":"ProFlowers \/ cherrymoonfarms.com","username":"tickedhusband","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I paid an extra $15 dollars for a morning delivery and the flowers got to my wife at 11:58 A.M. She had to totally unwrap them and then cut the stems to fit into the vase. I would not use Pro Flowers ever again. I will use a local flower shop to deliver the flowers personally.","link":"http:\/\/www.resellerratings.com\/store\/ProFlowers\/comment\/1253153#comment1253153","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProFlowers.jpg","store_name":"ProFlowers \/ cherrymoonfarms.com","username":"Tfeeley","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"WORST COMPANY EVER!<br>CALLED TO SEE WHY VALENTINES DAY ORDER HAS NOT BEEN DELIVERED <br><br>THEY SAID \u0022PROBLEM WITH PAYMENT\u0022... I INFORMED THEM MY CARD WAS CHARGED AND \u0022ANDREW\u0022 STATED THAT \u0022YES WE ISSUED REFUND TODAY\u0022... HUH? IF YOU HAD PROBLEM WITH PAYMENT THEN WHY WOULD YOU NEED TO REFUND. I WILL NEVER USE COMPANY AGAIN!","link":"http:\/\/www.resellerratings.com\/store\/ProFlowers\/comment\/1252911#comment1252911","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProFlowers.jpg","store_name":"ProFlowers \/ cherrymoonfarms.com","username":"newjerseymax","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The order hasn\u0027t even been delivered yet and I am already unhappy. I admit to rushing it the other night, and didn\u0027t notice the ruby vase I didn\u0027t want checked by default for $7.99 plus a $10.00 guaranteed delivery I didn\u0027t notice for Valentine\u0027s Day. I thought that was the charge by itself. <br><br>Then I get a Fedex Tracking Number when I thought it was going to be hand delivered. I complained and they said it was \u0022stress on the delivery company\u0022 - lame enough excuse if it is them, but a license to steal when it is Fedex and who doesn\u0027t charge premiums except for Saturdays or early morning deliveries. <br><br>Looking at the original order it said Delivery Charge not Shipping Charge - a deliberate mislead on their part. <br><br>I only hope my mom likes the flowers and they show up tomorrow like they are supposed to. One lame company, if you ask me. <br><br>But it\u0027s a big country, and with enough promotion they can get enough one and done\u0027s to get rich and laugh all the way to the bank. Never, never again.","link":"http:\/\/www.resellerratings.com\/store\/ProFlowers\/comment\/1251155#comment1251155","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProFlowers.jpg","store_name":"ProFlowers \/ cherrymoonfarms.com","username":"razorfish77","rating":"1"}, "single");){kind=link}
"Starts at $20 ends up being $50. Ships via UPS or Fedex in a cardboard box. You have to put the flowers together. They are small, half dead, depressing junk. No amount of effort could make these look good. Finally gave up. Depressing! Actually embarassing."