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"Summary: I would not deal with them unless you are prepared to spend a lot of time and comfortable eventually filing a dispute with your credit card if things don't work out (as I had to do).I have ordered a camera from them and they never shipped it - even though they claimed that it was shipped already and I'll get the tracking number "by the end of the day". Also beware their terms. For instance they have sent an e-mail to me saying that the product will be shipped in "24-48 business hours". If you don't immediately see that that's not 1-2 days (or even 1-2 business days), you probably are not going to be able to communicate with them efficiently. Finally, look what others say about them on Internet in general, not just on this single review site."
"I placed my order yesterday morning (like 3AM). Primotronix called me, and tried to up sell me, saying they needed to speak to me to verify my phone number... I refused the upsell, and expected to see a charge on my card very shortly after the phone call. No. The site seemed shady to begin with, but once my card wasn't charged, I decided to look into it further. Sounds like it was all probably too good to be true. My order hasn't been processed, and now they're closed until Friday. All I know is my order better ship ASAP, and it better be right. I ordered on a debit card, and took the measure of moving the funds on the card, into a different account, all except the EXACT amount I agreed to pay them. If they try any shenanigans, it just won't go through. Will update when I get my product. I ordered a Nikon D5200 (body only), so there SHOULDN'T be any way to mess that up, but we'll see.EDIT- I just called them up and asked for a status update. They said the camera wasn't in stock, and they were hoping to get it in, within 2 weeks. I told him to cancel the order, he said ok and hung up abruptly. They were obviously unhappy that I didn't go for their BS with the upsell. Garbage company. Here's hoping they don't try to ransack my card now. "
"customer service followed up with me on order to verify my address, excellent service."
"Great Pricing and good customer service"
"Wanted to say thanks for all the help that customer service provided, you guys were great."
"Great customer service. Called to verify order within three days."
"Very good customer service, comfirmation e-mail came right away, followup call came next day. Good pricing."
"the price was very good, and a good customer service."
"Good prices. Responsive company. Nice to engage with."
"Awesome pricing! Superior customer service! I will defiantly be using them in the future!"
"I found Primotronix through Google Shopping and was impressed by their high customer rating and they had an extremely competitive price. I went ahead and placed the order and was very pleased by their overall service."
"Easy to work with I would recommend."
"Good customer service and pricing."
"Good customer service, and they offer a good price. "
"Primotronix.com has great and professional customer service. And the product is cheaper than other sites I go."
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