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Stores > Primary Arms
  • Primary Arms Primary Arms Elite Status
    • Address: 2825 Miller Ranch Road, Suite 213
    • Contact: info@primaryarms.com
    • Phone: 713-344-9600
    • Customer Support: 713-344-9600
    • Business Hours: M-F 9am-5pm CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.23/10 9.23/10
    Chance of future purchase: Rating 9.68/10 9.68/10
    Shipping & packaging: Rating 9.59/10 9.59/10
    Customer service: Rating 9.46/10 9.46/10
    Return/Replacement policy: Rating 9.33/10 9.33/10
Voice your opinion! Review Primary Arms by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-20

1st time buyer.... Long time customer

"First time using the site. My order was one short. Called they checked and had it here in no time. Customer service like that is hard to answer to these days. Overall great experience, good first impression. "

This review was modified by nclay40 on March 22 2017 01:15:02 PM

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Verified Customer
Rating 2/10
1/5
2017-03-20

Order Cancelled without Valid Reason

"I placed and order and first they told me the couldn't ship to my address even when the state option appeared on their system.
After changing the shipping address they told me they could not accept International credit cards and my credit card was from a US Bank (CitiBank).
"

This review was modified by fabgonpr on March 22 2017 01:00:07 PM

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Verified Customer
Rating 10/10
5/5
2017-03-20

Completely Suprised by the blemish quality

"Ordered a blemish lower to save a few coins on my first budget AR build. I Was very surprised when I got my lower and looked it over several time before I found a small blemish on shell deflector the size of a pinhead. The quality of there workmanship must be held to high standards. Everything works as it should and I am very happy with there product. I will definitely be ordering from Palmetto State again. "

This review was modified by q_bert333 on March 22 2017 11:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-20

As expected

"Good service and speedy delivery. "

This review was modified by pecostx51 on March 22 2017 08:00:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-20

Setting New Bars

"Almost as fast as driving across town to get your order. The big difference is that Primary Arms has it in stock!!!"

This review was modified by whittingtonrex on March 22 2017 07:00:07 AM

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Verified Customer
Rating 10/10
5/5
2017-03-20

Always pull through

"I've never had a bad experience with Primary Arms."

This review was modified by richards_sean_a on March 22 2017 06:00:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-20

"quick shipping on the items ordered"

This review was modified by brian_shaw on March 22 2017 05:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-20

Fast

"Great products fast and cheap."

This review was modified by mattdavis742 on March 22 2017 05:30:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-20

Great Service and Fast Shipping

"Anything I've ordered from PA, including my last purchase, was processed quickly and shipped fast. Everything arrives well packaged and with packing slip to ensure your product(s) is correct. Would recommend to anyone."

This review was modified by Michael_l_marrero on March 22 2017 05:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-20

Great service

"Fast shipping good customer service highly recommended"

This review was modified by wisey7 on March 22 2017 05:00:08 AM

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Verified Customer
Rating 10/10
5/5
2017-03-19

Great all around

"Great price
Great service
Quick delivery
"

This review was modified by dmj1969 on March 21 2017 08:00:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-19

"My order was processed in a timely matter, the product was as shown on line. Customer service was great!"

This review was modified by Maziki715 on March 21 2017 07:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-19

Fast shipping

"I have ordered multiple items from Primary Arms. more often than not my order ships the same day! I couldn't be happier with how quick my items are shipped."

This review was modified by mcdonald10876 on March 21 2017 06:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-19

Always a Pleasure!!!

"Great prices, speedy shipping, always a pleasure doing business."

This review was modified by mywifeandkids83 on March 21 2017 06:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-19

Da Best

"ALWAYS a good Price and Service!"

This review was modified by nelsons48 on March 21 2017 05:00:08 PM

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