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Stores > Primary Arms
  • Primary Arms Primary Arms Elite Status
    • ADDRESS
      77584
    •  
    • BUSINESS HOURS
      M-F 9am-5pm CST
      GENERAL PHONE
      713-344-9600
      FAX
      n/a
    • SUPPORT EMAIL
      info@primaryarms.com
      SUPPORT PHONE
      713-344-9600

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.35/10 9.35/10
    Chance of future purchase: Rating 9.60/10 9.60/10
    Shipping & packaging: Rating 9.62/10 9.62/10
    Customer service: Rating 9.47/10 9.47/10
    Return/Replacement policy: Rating 9.43/10 9.43/10
Voice your opinion! Review Primary Arms by clicking a star below.
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Verified Customer
Rating 8/10
4/5
2017-08-14

stripped 308 reciever

"I found a stripped AR 308 lower for my next build at primary arms at an excellent price. I purchased from them before for a previous build and was also pleased with my purchase. I live in Austin and if I could have found the lower in town at the same price I would have bought local. That said the Transfer was super easy and the lower was in my hands in 3 days. Would have given 5 stars but I didn't get any swag with the purchase. Maybe I will have better luck with my next buy. Over all I will continue to buy form Primary Arms and do recommend. Keep up the good work guys."


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Verified Customer
Rating 10/10
5/5
2017-08-14

Fast delivery

"Have made 2 orders and am extremely satisfied with the fast shipping and prices of the products offered will definitely be a repeat customer of this company "


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Verified Customer
Rating 10/10
5/5
2017-08-14

Great service

"Parts came fast and great quality "


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Verified Customer
Rating 10/10
5/5
2017-08-14

Great product got to me fast.

"The magpul magazines I ordered arrived quickly and have performed well. No complaints. "


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Verified Customer
Rating 10/10
5/5
2017-08-14

Very good.

"Quick and easy. Picked up in the store. Good prices"


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Verified Customer
Rating 10/10
5/5
2017-08-14

Always a great experience

"Quick, smooth and cheap prices. Whats not to like."


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Verified Customer
Rating 10/10
5/5
2017-08-14

Great serviceX exactly what I needed

"Ordered some parts for an ar15 build these guys are great in person and with online orders"


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Verified Customer
Rating 10/10
5/5
2017-08-14

Go to source

"Love these guys. I check here first before going anywhere else "


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Verified Customer
Rating 10/10
5/5
2017-08-14

Very fast shipping

"It's great gave as a gift for brother "


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Verified Customer
Rating 8/10
4/5
2017-08-14

Customer Service

"Primary Arms has great customer service. Period. If you call there is a real, capable person to talk to and they will respond to emails usually within the hour you send it. They also have good product control and are more than willing to refund items you are not satisfied with. However, the one problem I did have was with a brand they carry, Radical Firearms. There customer service is lacking and seems unwilling to help at times. Also the quality of their products is OK, that is when they actually work correctly due to lack of testing, which one of their reps actually admitted to me saying "sometimes things happen and we cannot test every barrel we send out". To me this is unacceptable, but primary arms pulled strings and helped me every step of the way. "


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Verified Customer
Rating 10/10
5/5
2017-08-14

Excellent

"Fast shipping Great prices "


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Verified Customer
Rating 10/10
5/5
2017-08-13

Awesome

"Quick & easy! Fast shipping & great prices"


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Verified Customer
Rating 10/10
5/5
2017-08-13

Exactly what I ordered, in a timely fashion.

"Easy, quick, and effeicent "


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Verified Customer
Rating 10/10
5/5
2017-08-13

Fast as lightning

"Just what I ordered , arrived on time"


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Verified Customer
Rating 8/10
4/5
2017-08-13

Awesome company!

"Fast delivery process! Great products!"


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