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Stores > Primary Arms

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Primary Arms Primary Arms Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2825 Miller Ranch Road, Suite 213
    • Contact: info@primaryarms.com
    • Phone: 713-344-9600
    • Customer Support: 713-344-9600
    • Business Hours: M-F 9am-5pm CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

3,946 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2015-10-29

"Great products and price. Shipping was fast and very reasonable."


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Verified Customer
Rating 10/10
5/5
2015-10-28

"Great experience with Primary Arms. Fast shipping and quality products at good prices. I will do business with them again."


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Verified Customer
Rating 10/10
5/5
2015-10-27

"I'm happy that I'm able to visit Mike and the gang for the great selection they have."


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Verified Customer
Rating 10/10
5/5
2015-10-27

"Friendly folks who are interested in their customers and take the time to assist and advise the customer when making a purchase. My friend Dave Sewell referred me to Primary Arms an I must say with great customer service you have a loyal customer in me!"


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Verified Customer
Rating 10/10
5/5
2015-10-27

"I will be ordering from primary arms again in the future. Great prices, products, and service."


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Verified Customer
Rating 10/10
5/5
2015-10-27

"It was easy to find what I was looking for on their site. Everything arrived in perfect condition on a timely basis."


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Verified Customer
Rating 10/10
5/5
2015-10-26

"I have always had a great experience with primary arms."


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Verified Customer
Rating 10/10
5/5
2015-10-26

"Excellent prices, and fast delivery. What else can you ask for?"


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Verified Customer
Rating 2/10
1/5
2015-10-26

"Primary Arms was very prompt in getting my order to me. I had no difficulties at all with this experience. I would recommend Primary Arms to anyone."


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Verified Customer
Rating 10/10
5/5
2015-10-25

"Primary Arms has one of the best customer service you can find. Their items are priced very well and their shipping is super fast!"


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Verified Customer
Rating 10/10
5/5
2015-10-25

"I love going through primary arms, they always have great prices, fast shipping, and a big variety of awesome parts."


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Verified Customer
Rating 4/10
2/5
2015-10-25

"I ended up not ordering many people I know said Primary Armed has poor customer service so I went elsewhere ."


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Verified Customer
Rating 10/10
5/5
2015-10-24

"They delivered quick! Their prices are second to none. Overall a great experience."


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Verified Customer
Rating 10/10
5/5
2015-10-24

"These folks achieve what every other retailer should be striving for.
They provide a product that meets what is promised each and every time. They make o exaggerated claims for what they offer, and everything I've ever purchased from them has held up to the level of quality and function they promised.

The long and the short of it; if the product they've described to you meets your needs you can buy it with confidence that it will perform as they've describe. No BS.
"


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Verified Customer
Rating 10/10
5/5
2015-10-23

"great gun parts at cheap prices"


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Primary Arms is a Merchant Member! Learn more

Primary Arms is a merchant member
Primary Arms participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,640 merchant members.