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Stores > Primary Arms

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  • Primary Arms Primary Arms Elite Status
    • Address: 2825 Miller Ranch Road, Suite 213
    • Contact: info@primaryarms.com
    • Phone: 713-344-9600
    • Customer Support: 713-344-9600
    • Business Hours: M-F 9am-5pm CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.06/10 9.06/10
    Chance of future purchase: Rating 9.59/10 9.59/10
    Shipping & packaging: Rating 9.40/10 9.40/10
    Customer service: Rating 9.30/10 9.30/10
    Return/Replacement policy: Rating 9.29/10 9.29/10
No Avatar

Verified Customer
Rating 2/10
1/5
2017-01-17

no help

"I got absolutely nothing from them Whats so ever. I dont even know that they orocess my order they havent even sent any info to me"

This review was modified by jamesrose247 on January 19 2017 01:15:03 PM

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Verified Customer
Rating 10/10
5/5
2017-01-17

Always a pleasure

"Primary arms carries a great inventory, both of their own fantastic items and those of other brands, their prices are usually stellar, and shipping has thus far been quick on my orders.

I never hesitate to do business with these guys.
"

This review was modified by catamount1412 on January 19 2017 01:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-17

Great Co. none better!

"Ordered Gisele trigger, best ever. going to make sure every gun I have gets this trigger.
Got the SDE, love it!!!
"

This review was modified by stubby91 on January 19 2017 12:30:03 PM

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Verified Customer
Rating 10/10
5/5
2017-01-17

exactly as depicted

"they delivered exactly as promised"

This review was modified by romm-26680 on January 19 2017 12:00:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-17

Super fast shipping!!

"Ordered and shipped on the same day!! Had part in hand 3 days later. Superb"

This review was modified by osidesurfer760 on January 19 2017 11:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-17

fast shipping and great product

"Seekins Precision enhanced bolt catch make closing the bolt much easier and quicker shipping was very fast"

This review was modified by robertr9619 on January 19 2017 11:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-17

Two thumbs up!

"Very fast shipping! Part was exactly as described!"

This review was modified by 1tufcj on January 19 2017 10:00:03 AM

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Verified Customer
Rating 10/10
5/5
2017-01-17

Great experience

"Ordering my firearm parts through primary arms was a great experience. I will definitely do business with them again soon. Everything was packaged excellently. "

This review was modified by kpoverud on January 19 2017 09:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-17

Great Customer Service!

"I purchased a bcg from Primary Arms and the delivery was fast. When they lowered the price a week later I sent them an email and they were gracious enough to credit me the difference. I will definitely do business with PA in the future. "

This review was modified by pizzi916 on January 19 2017 09:30:03 AM

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Verified Customer
Rating 10/10
5/5
2017-01-17

"Great products and fast delivery!"

This review was modified by williamjlamb on January 19 2017 09:00:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-17

Quality and quick!

"I used Primary Arms for my first build, buying everything for my rifle from them except the lower. I was very impressed with their selcection of uppers, stocks and lower parts kits with competitive pricing with other companies. All of the equipment that I purchased was very high quality for a fair price, and better yet, the upper was assembled already!

I was also very impressed with their speed, forfilling my order within a week. Other companies I have ordered from have taken over a month to do the exact same task.

I am very impressed and satisfied with my purchase and service from Primary Arms and will only use them in the future.
"

This review was modified by afowler176 on January 19 2017 08:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-17

Great Service EVERY time!

"And very FAST shipping as well!"

This review was modified by eck86email on January 19 2017 07:00:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-17

Quick response time!

"My first experience with Primary Arms was straight forward, I placed my order and they processed it and it was at my front door sooner then expected!
I will be using them in in the future and recommending them to my friends too.
"

This review was modified by gjeffh on January 19 2017 06:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-17

Comin back for more!

"AmaZing prices and selection. I'll be back many many times over"

This review was modified by kdkehoe on January 19 2017 06:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-17

"Shipping was super fast even though it was close to the holidays! The husband was super happy!"

This review was modified by aresch1805 on January 19 2017 06:30:02 AM

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Primary Arms participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,445 merchant members.