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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2825 Miller Ranch Road, Suite 213
    • Contact: info@primaryarms.com
    • Phone: 7134365121
    • Customer Support: 7134365121
    • Business Hours: M-F 9am-5pm CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.38/10 9.38/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 9.67/10 9.67/10
    Customer service: Rating 9.23/10 9.23/10
    Return/Replacement policy: Rating 9.69/10 9.69/10

2,468 Customer Reviews

Rating 10/10
5/5
modified review posted

"As always Primary Arms delivered a quality product at a great price in a rapid manner, I'll be back for more!"


Rating 10/10
5/5
modified review posted

"I received my red dot optic very quickly and when I installed it I noticed something was wrong. I emailed primary about the problem and was contacted very prompty. They fixed everything and I will be a lifetime customer from this point on. "


Rating 10/10
5/5
modified review posted

"They shipped quickly, their prices are great and their customer service is incredible. I LOVE to shop with Primary Arms! "


Rating 10/10
5/5
modified review posted

"I ordered the 6x magnifier for my AR rifle, I am very satisfied.
Primary Arms products have many first hand reviews which also helped me decide. The products I ordered were as advertised and excellent quality just as the other reviewers stated. I am pleased and have already reordered other items. Quality products, good internet site and fast shipping. I highly recommend Primary Arms to all of my co-workers.
"


Rating 10/10
5/5
modified review posted

"Great company. Awesome service"


Rating 10/10
5/5
modified review posted

"Very fast shipping and even better pricing. "


Rating 10/10
5/5
modified review posted

"Always a pleasure to give PA my business"


Rating 10/10
5/5
modified review posted

"Primary Arms delivered this, my first order quickly. I was out of town when I ordered it (Thanksgiving) and the gear was on my doorstep when I got home Monday. I've continued doing business with them."


Rating 10/10
5/5
modified review posted

"My order showed up very quiclkly and packaged well. The only thing I would have liked to receive shipping info. But it was like Christmas when it arrived and I didn't know. "


Rating 10/10
5/5
modified review posted

"Had to exchange a BCG and they had the company contact me within one business day. Super fast shipping too.
On a different order I did have to pay return shipping for what I would call a "blem" upper & BCG... It's all good, they have decent prices and a lot of inventory..
"


Rating 10/10
5/5
modified review posted

"Exellent customer service and always responds to emails,
Great price and the items are good quality. This is the place to shop for firearms accessories and parts etc.. And the delivery was quick.
"


Rating 8/10
4/5
modified review posted

"Product is excellent service is unparalleled my one and only complaint is that I was unable to use American Express to complete my purchase. Should this change I would gladly shop with Primary Arms again.

Regards,
Joshua
"


Rating 10/10
5/5
modified review posted

"Always friendly and helpful. Worth the drive across town. "


Rating 10/10
5/5
modified review posted

"They were helpful and knowledgeable about their products, they helped me purchased exactly what I needed and it was delivered on time."


Rating 10/10
5/5
modified review posted

"Quick service and excellent parts "


Primary Arms is a Merchant Member! Learn more

Primary Arms is a merchant member
Primary Arms participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,866 merchant members.