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Stores > Primary Arms

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  • Primary Arms Primary Arms Elite Status
    • Address: 2825 Miller Ranch Road, Suite 213
    • Contact: info@primaryarms.com
    • Phone: 713-344-9600
    • Customer Support: 713-344-9600
    • Business Hours: M-F 9am-5pm CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.77/10 8.77/10
    Chance of future purchase: Rating 9.56/10 9.56/10
    Shipping & packaging: Rating 9.33/10 9.33/10
    Customer service: Rating 9.28/10 9.28/10
    Return/Replacement policy: Rating 9.52/10 9.52/10

7,648 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-27

GREAT DEALS!

"Keep an out for sales. I jumped on an item that was temporarily marked down almost 20%. Shipping was very quick and the product is obviously exactly what I ordered. Primary arms is one of only 3 or 4 online stores that really have it together. Lots of offerings. They're great!"


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Verified Customer
Rating 10/10
5/5
2016-09-27

Third time still a charm

"Third order from Primary Arms. Great prices. Prompt notification. Prompt shipment. As advertised. All three orders. Will order from them again. "


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Verified Customer
Rating 2/10
1/5
2016-09-27

The Real Deal

"Very pleased with the merchandize along with the shipping and packaging. Recommended."


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Verified Customer
Rating 10/10
5/5
2016-09-27

Eazy Peezy

"great seller i am making another order today. "


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Verified Customer
Rating 10/10
5/5
2016-09-27

PA is the best

"love Primary Arms, every time I visit I am greeted and receive great service"


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Verified Customer
Rating 10/10
5/5
2016-09-27

Couldn't Be Happier

"Super fast shipping!!! No Hassles!!!"


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Verified Customer
Rating 10/10
5/5
2016-09-27

AMAZING People

"I had a problem with my order and they actually were able to help me edit it before it shipped! "


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Verified Customer
Rating 10/10
5/5
2016-09-27

Very Helpful and Knowledgable Staff

"I chose to go to the warehouse to pick up the components for my new rifle build (this is the first I have done by myself) and the staff noticed that I selected come parts that would not go on the same rifle. They brought this to my attention and offered advice as to what part should be used. Without me even asking they selected cost comparable components and spent some extra time making sure that I knew how to put the rifle together safely. "


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Verified Customer
Rating 10/10
5/5
2016-09-27

Great deals and fast shipping

"I constantly order from them and they always deliver! Thanks guys!!"


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Verified Customer
Rating 10/10
5/5
2016-09-27

Incredibly fast shipping!

"Placed my order Thursday and received the items Saturday morning (went with cheapest shipping option). Very impressed with Primary Arms service!"


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Verified Customer
Rating 10/10
5/5
2016-09-27

Fast

"Fast prompt service. Everything packed properly. "


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Verified Customer
Rating 10/10
5/5
2016-09-27

A+++++++++

"Great prices and super fast shipping!!! Definitely my #1 go to place!!!"


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Verified Customer
Rating 10/10
5/5
2016-09-27

Great company

"I love primary arms. Ive bought a few scopes , red dots, scope mounts and several other items. No need to look elsewhere, super fast shipping, excellent quality products. I'll be back for more. "


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Verified Customer
Rating 10/10
5/5
2016-09-26

PA delivers again

"Fast shipping and excellent experience"


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Verified Customer
Rating 2/10
1/5
2016-09-26

Never again

"This is the worst return process I've ever experienced & the customer service I received was terrible at best. Was sent the wrong item twice and was never offered a resolution as they were "out of stock". The customer service rep was more interested in pushing blame than fixing the issue."


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Primary Arms participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,632 merchant members.