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Stores > Primary Arms

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  • Primary Arms Primary Arms Elite Status
    • Address: 2825 Miller Ranch Road, Suite 213
    • Contact: info@primaryarms.com
    • Phone: 713-344-9600
    • Customer Support: 713-344-9600
    • Business Hours: M-F 9am-5pm CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 9.64/10 9.64/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

4,385 Customer Reviews

ronin48's Avatar

Verified Customer
Rating 10/10
5/5
2016-07-19

Prices are right and delivery is fast.

"I've made several purchases from Primary Arms and each time I've found the prices to be excellent and delivery was super fast. I'm very satisfied with them."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-19

Excellent Transaction

"Will do business again. Thanks Primary Arms!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-19

Top Notch

"Primary Arms handled my purchase perfectly. I called their customer service to ensure that the FFL was handled correctly and the gentleman that assisted me was very nice and courteous. Within a few days of payment my firearm was in my hands. The firearm was packed very well and was in perfect condition when I inspected it. I would definitely purchase items from Primary Arms again. "


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Verified Customer
Rating 10/10
5/5
2016-07-19

Exactly

"Excellent experience. I think I was getting that way. I guess they are not the intended recipient, you can customise them to your liking. . . . . . . . . . . . "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-19

Fast Service

"Products always are high quality and delivered in a timely manner."


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Verified Customer
Rating 10/10
5/5
2016-07-19

Great place to shop

"Primary arms consistently has great prices on the things I am looking for. They have fast shipping and great service. What more can one ask "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-19

Fast shipping great prices

"Great company totally satisfied "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-19

Fast and easy

"Fast and easy. I will do business here again."


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Verified Customer
Rating 10/10
5/5
2016-07-18

Good price, quick shipping.

"The price was great, customer service was easy and they shipped it fast. Thank you.

Anderson lower.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-18

Fast Accurate Service!!!

"Great company. Great Customer Service. Try them out you won't be disappointed!!!

"


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Verified Customer
Rating 10/10
5/5
2016-07-18

Right on target!

"Great products, great prices, great service that's in the 10 ring!"


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Verified Customer
Rating 10/10
5/5
2016-07-18

Professionalism at its finest

"Primary arms has always been spot on with its customer service, shipping, and qualify. No other online retailer provides this quality of service. I am a customer for life. "


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Verified Customer
Rating 10/10
5/5
2016-07-18

First time buyer experience

"This was my first time ever buying a firearm/stripped lower receiver online. Primary arms made it very simple with good customer service and an on time delivery. I'll be going through them for future builds."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-18

Excellent!

"I made a mistake on my purchase and had to call them with questions. I didn't have to wait on hold for very long and when I talked to a real person, it was clear that they were busy, but she was EXTREMELY patient with me and my 20 questions! I appreciated it very much."


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Verified Customer
Rating 10/10
5/5
2016-07-18

Great customer service

"Love dealing with people that want to help. Great service!"


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Primary Arms participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,537 merchant members.