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"WOW WISHED I WOULD HAVE GOTTEN ALL THE REVIEWS BEFORE GIVING MY CREDITCARD INFO TO THEM. THIS TURNED OUT TO BE A NIGHTMARE. THE RUDE DAVID GALLAGHER WAS MY SALES PERSON. HAD PROBLEMS WITH HIM AND ATTITUDE RIGHT AWAY. TOLD HIM FORGET ORDER AND HUNG UP. HE KEPT CALLING BACK. OK PLACED ORDER FOR 5600.00. HE WOULD NOT GIVE ME TOTAL PRICE. ASKED HIM TWICE. SD HE WOULD EMAIL ORDER INFO CONFIRMATION AND HUNG UP. RECEIVED NOTHING. WENT TO THEIR SIGHT PUT IN MY EMAIL TO SET UP ACCT. IT ALREADY EXISTED WITH A PASSWORD THAT I DID NOT HAVE. TOOK ME AN HOUR TO RETRIEVE A NEW PASSWORD THAT I NEVER MADE THE FIRST ONE FOR. OK THEN I FINALLY PULL UP THEIR INVOICE AND ITS NOT CORRECT. CALL THEM NEXT MORNING. ON HOLD 30 MIN FOR DAVID EXTENSION. CALL BACK CUSTOMER SERVICE # GET HIM RIGHT AWAY WHEN I SAY I"M CANCELING. INFORMED I CAN NOT CANCEL ORDER HAS BEEN SENT OUT. TOLD THEM I CKD STATUS AND IT WASN'T EVEN PROCESSED. GET AN EMAIL FROM CUSTOMER SERVICE 2 HOURS LATER GIVING TRACKING INFO THAT STATES INFO SENT TO SHIPPING COMPANY FOR THEM TO PICK UP. WHAT PART OF I AM NOT ORDERING THIS DO THEY NOT UNDERSTAND. TALKED TO MY CREDITCARD COMPANY. SD THEY WOULD BLOCK FUTURE CHARGES FROM THEM. MY CARD HAS BEEN TIED UP FOR OVER A MONTH WAITING ON RESOLUTION. THEY KEEP SAYING ORDER HAS BEEN SHIPPED AND WILL NOT CANCEL. 2 1/2 WEEKS AFTER THIS I GET A 5# PACKAGE FROM THEM (THE WHOLE ORDER WOULD HAVE BEEN 300#S). I RETURNED UNOPENED. KICKER IS I THEN START GETTING OTHER PACKAGES FROM COMPANIES THAT BUY AND SELL REFURBISHED, USED OR OTHER CONDITION PRODUCTS. POWERSELLER IS NOTHING BUT AN EBAY RESELLER. LOOK UP THE WORD POWERSELLER ON EBAY. IF WE COULD GET DAVID GALLAGHER'S EBAY NAME WE COULD TURN HIM IN TO EBAY AND I'M SURE HE WOULD BE KICKED OFF THEIR POWERSELLER STATUS. LOOK AT THEIR RETURN POLICY CLOSELY ALSO. SOME ITEMS ARE RETURNABLE EXCEPT. AND IT LISTS EVERYTHING THEY OFFER. YOU CAN'T RETURN ITEMS TO THEM BECAUSE THEY WERE SHIPPED FROM EBAY SELLERS THAT THEY PURCHASED FROM AND GIVE YOUR SHIPPING INFO TO THEM SO THAT THEY SEND ITEMS TO YOU. IF YOU WANT TO GIVE YOUR MONEY TO SOMEONE FOR NOTHING GIVE IT TO A GOOD CAUSE."
"Never order anything from these people. Waited a month to receive the wrong product. Ordered the Casio XJ-M240 but received the XJ-A240. When I received the product I looked on their website and noticed the cost difference. The XJ-M240 was $1079 and the xj-A240 was $1045. After asking for a refund for the cost difference they change the price on the website. changing the XJ-M240 to $1079 and the XJ-A240 to $1089. product sent was also poorly boxed and shipped out. Everything was just stuffed with cutout cardboard pieces. 2/9/12 * update in response to powersellernyc response. If I only paid $969 why was I charged $1048.99??? Why don't I get a refund based on just that response alone? No matter what you say you guys still sent me the wrong product (that I did not want) and the cost difference you say is debatable cuz you keep changing it. How is the product you sent me better? They both have similar specs but the main difference is the one I wanted was 3D ready. The unit I got is not but is slimmer. The packaging was still poorly shipped too. I did not respond to your calls because there is nothing to say. Why should I say thanks for sending me the wrong product that I didn't want???? Shouldn't you be saying sorry?? great customer service!*btw PowersellerNYC don't bother calling. You already screwed up. I don't trust or need anything from you guys. I'm not gonna wait another month for you to send me the right product and the cost difference is debatable since you keep changing the price or should I get a $79.99 ($1048.99-$969) refund since I was charged $1048.99 when you said I only paid $969?? Please share your response with the world to see"
"Do NOT buy anything from PowerSellers, they are thieves. They will use a bait and switch technique, up sell you, send you repacked merchandise. They will do anything to make a buck. They claim to be observant Jews that follow the torahs teachings but in reality they lessen the world view of my religion.PowerSelles is a shame. How can these men wake in the morning, do what they do and put their heads down at night."
"Beware of this seller. They lie and tell you your item is in stock. When it is not. They didn't give me an order status after repeated calls. You are on hold as if it is a big corp. the sales person was downright rude. After waiting for several weeks, i somehow managed to cancel the order. They were not even helpful in cancelling the order.Stay away from this shop even if it is 50% cheaper than the competition. Not worth it."
"Don't buy from them, very bad customer service, worst I EVER experienced. I was going to buy a TV from them and the sales man was forcing me to get some extra coverage. At the end he started swearing at me "New York" style!Beware!!!"
"Please beware of this seller.I bought a LED TV advertised as *NEW* on their website, but in fact I received a refurbished one. The unit was supposed to include a pair of 3D glasses, which of course were NOT in the box. The TV works fine so far, but man, I just feel ripped off.Another issue is that the customer service is awful. The guy that managed my order (David Gallagher) has a very bad attitude. Treated me as if he was doing me a favor, just plain rude.If you are looking to buy a new TV please stick to serious and well established stores. You might find some good deals at PowersellerNYC, but you will be rolling the dice with the product you'll receive. "
"After receiving a phone call this morning from James in the customer service department, all issues have been satisfactorily resolved. "
"Fantastic transaction! No hassle here. I had the samsung PN-64D8000 Plasma HDTV next day, well packed, brand new! I had it for 2 weeks now everything works fine. Best price in the market. Super fast shipping. Smooth communication, I highly recommend them and will do business again!"
"Issue was resolved and they sent me a new unit. "
"WARNING!! BE PREPARED TO GET RIPPED OFF.You may get USED or REFURBISHED merchandise. I did. Even if it is new, there will be NO WARRANTY because they are not a recognized dealer. They WILL upsell you their "warranty", which you WILL NEED!! My 55' LCD Vizio has been to the repair shop two times in the 60 days that I have owned it. They WILL NOT give me my money back, nor will they even communicate with me since I told them I knew I had sent me a rebuilt set. Their "upper management" was supposed to contact me and never did. These are the facts. Please do not make the same $1000 mistake I did."
"I purchased a audio receiver 8 days ago and have yet to receive a tracking number or a confirmation receipt from powersellerNYC.com. I would think that this information would be enough to make a prospective customer consider whether this is a company worthy of their patronage."
"DO NOT BUY FROM THIS STORE. They will not sell you the product as advertised on their website. I was under the impression that I bought a new TV from them but instead I received a refurbished TV, that does not even work!! Now I have been battling them to receive a refund. PowersellerNYC has been unwilling to give me a refund. Therefore I am now filling a complaint through the New York Attorney General's office and with my credit card company. Again, Please do not buy from this company. I wish that I had read some reviews about PowersellerNYC before making the purchase. If I had then I would not be in the situation I am now!!!I wish that it were possible to select zero stars!!"
"Purchased a Sony XBR52HX909 LED television on June 10, 2011. Item received in timely fashion and in excellent condition. Powerseller NYC delivered my TV. at the best price available and I would purchase from them again. Customer service was also excellent adressing my concerns regarding possible shipping issues. Turned out just fine.William F. Koch"
"The lowest price with one minor issue.I purchased a HTSB500 Sharp SoundBar from this vendor. I thought it was going to be a new unit and upon receiving it, it did look new and operated great.Later, when I registered the product with Sharp, Sharp advised me that the unit was in fact "refurbished" and this voided the one-year warranty with Sharp and now Sharp would only warrant the unit for 30 days. When I contacted Powerseller about this, I was told that they too believed it to be a new unit and apparently their "distributor" sold it to them as new and they would take issue with this with the distributor. The Powerseller Customer Service representative then offered me two "free" HDMI cables as compensation and also offered me the a 4 year warranty at no cost to me and the warranter did tell me that they would stand behind the warranty even though the product is refurbished. I think this is a good deal and I am satisfied. "
"Bought a projector and the unit arrived ok, on time, like promised by David (the seller).Roger"
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