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"Beware of this seller. They lie and tell you your item is in stock. When it is not. They didn't give me an order status after repeated calls. You are on hold as if it is a big corp. the sales person was downright rude. After waiting for several weeks, i somehow managed to cancel the order. They were not even helpful in cancelling the order.Stay away from this shop even if it is 50% cheaper than the competition. Not worth it."
"Don't buy from them, very bad customer service, worst I EVER experienced. I was going to buy a TV from them and the sales man was forcing me to get some extra coverage. At the end he started swearing at me "New York" style!Beware!!!"
"Please beware of this seller.I bought a LED TV advertised as *NEW* on their website, but in fact I received a refurbished one. The unit was supposed to include a pair of 3D glasses, which of course were NOT in the box. The TV works fine so far, but man, I just feel ripped off.Another issue is that the customer service is awful. The guy that managed my order (David Gallagher) has a very bad attitude. Treated me as if he was doing me a favor, just plain rude.If you are looking to buy a new TV please stick to serious and well established stores. You might find some good deals at PowersellerNYC, but you will be rolling the dice with the product you'll receive. "
"After receiving a phone call this morning from James in the customer service department, all issues have been satisfactorily resolved. "
"Fantastic transaction! No hassle here. I had the samsung PN-64D8000 Plasma HDTV next day, well packed, brand new! I had it for 2 weeks now everything works fine. Best price in the market. Super fast shipping. Smooth communication, I highly recommend them and will do business again!"
"Issue was resolved and they sent me a new unit. "
"WARNING!! BE PREPARED TO GET RIPPED OFF.You may get USED or REFURBISHED merchandise. I did. Even if it is new, there will be NO WARRANTY because they are not a recognized dealer. They WILL upsell you their "warranty", which you WILL NEED!! My 55' LCD Vizio has been to the repair shop two times in the 60 days that I have owned it. They WILL NOT give me my money back, nor will they even communicate with me since I told them I knew I had sent me a rebuilt set. Their "upper management" was supposed to contact me and never did. These are the facts. Please do not make the same $1000 mistake I did."
"I purchased a audio receiver 8 days ago and have yet to receive a tracking number or a confirmation receipt from powersellerNYC.com. I would think that this information would be enough to make a prospective customer consider whether this is a company worthy of their patronage."
"DO NOT BUY FROM THIS STORE. They will not sell you the product as advertised on their website. I was under the impression that I bought a new TV from them but instead I received a refurbished TV, that does not even work!! Now I have been battling them to receive a refund. PowersellerNYC has been unwilling to give me a refund. Therefore I am now filling a complaint through the New York Attorney General's office and with my credit card company. Again, Please do not buy from this company. I wish that I had read some reviews about PowersellerNYC before making the purchase. If I had then I would not be in the situation I am now!!!I wish that it were possible to select zero stars!!"
"Purchased a Sony XBR52HX909 LED television on June 10, 2011. Item received in timely fashion and in excellent condition. Powerseller NYC delivered my TV. at the best price available and I would purchase from them again. Customer service was also excellent adressing my concerns regarding possible shipping issues. Turned out just fine.William F. Koch"
"The lowest price with one minor issue.I purchased a HTSB500 Sharp SoundBar from this vendor. I thought it was going to be a new unit and upon receiving it, it did look new and operated great.Later, when I registered the product with Sharp, Sharp advised me that the unit was in fact "refurbished" and this voided the one-year warranty with Sharp and now Sharp would only warrant the unit for 30 days. When I contacted Powerseller about this, I was told that they too believed it to be a new unit and apparently their "distributor" sold it to them as new and they would take issue with this with the distributor. The Powerseller Customer Service representative then offered me two "free" HDMI cables as compensation and also offered me the a 4 year warranty at no cost to me and the warranter did tell me that they would stand behind the warranty even though the product is refurbished. I think this is a good deal and I am satisfied. "
"Bought a projector and the unit arrived ok, on time, like promised by David (the seller).Roger"
"I placed my order with Powersellers never having ordered online before. I must admit, I was a bit hesitant to order online, but my worries were for naught. My TV was delivered right on time, and in perfect condition. They were able to get me set up with all the cables I needed to go HD right away! Great prices and even better service! So long Best Buy! "
"I ordered a TV, it came quickly and I would refer my friends to this merchant!"
"worst retailer ever ... do not use .. waited over a month .scheduled delivery never came ..... boss literally cussed me out and called me a lowlife...ZERO STARS~~~~ NEVER RECIEVED TV OR REFUND ... straight up thieves. cant even believe the horrible rude service tried to be patient ...its not worth it with these folks... no savings is worth working with these people.they are rude and hateful. "Steve" & "David" , are dishonest conartist. This REVIEW of powerseller nyc is one of many accounts of shady practice.AGAIN-no savings is worth working with these people."
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