5/5

posted May-02-2013

"Great personal service with a great product and service my computer was perfect (except a few reassembly errors after the modifications where implied the screen cover was a bit off but i just put it back together and it clicked back in and the rear cover was incorrectly put back in there was a bit off but nothing i couldn't fix it was nothing really just a few details)
Donald served me with great service
this is a great company and i will definitely buy from them again and i recommend this for anyone that wants to buy a computer
my MSI computer was ordered modified and shipped in less than 5 days after my payment which is amazing
Best regards
AL"

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5/5

posted May-02-2013

"So I had a nightmare of an experience with Digital Storm. I had to get my bank to charge back my purchase otherwise I'd be out over four grand. Now with that fiasco over, I decided to give PowerNotebooks a shot. WOW!!! Night and day difference. Courteous and friendly customer service. A sales rep that said "You are building too much for your needs" and he was right. He talked me DOWN on certain features that, after a LENGTHY discussion, I saw were unneeded. I did my homework. I looked things up as I talked to him. He wasn't lying. So we got a build that I loved and cost a LOT less than with that "other" company. Well they offered only Priority shipping to APO (I am military overseas). I knew that would take close to a month to get to me. I asked if they could use Express shipping. Next day I was told they could for $50 more...which is about right. Then I saw I got a discount on something that was missed...so I ended up paying nothing extra. In a week...I had the system. Guess what? Unlike the "other" company...this one fired right up! So I waited...I put it through MY OWN stress test. It is flawless. It cuts the newest games on highest settings like a hot knife through butter.

I am telling EVERYONE to go to this company now. I am hard to please, and I couldn't be happier. My only regret was not going with them first...or even previously."

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5/5

posted May-01-2013

"Extremely helpful group of people! Had an issue with another site and as a result I decided to go with PowerNotebooks and have not been dissapointed.

They even saved me a bit of extra money as they have accounts with the same bank as I do along with changing the shipping option from 2nd Day to Ground since I live 3 hours away from them.

Upon receiving the system I installed an SSD and put in a fresh copy of Windows and I was good to go!

Would definitely recommend them in the near future!"

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5/5

posted May-01-2013

" Had a great experience. Abe was quick to respond to all my questions and the overall experience was smooth and trouble free. When I received the laptop it was in perfect condition and there wasn't a single hardware or software issue. Thanks power notebooks!"

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5/5

posted Apr-28-2013

"Great experience- great customer service. Was able to get h\w customizations and no bloatware or annoying fluff."

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5/5

posted Apr-25-2013

"I would HIGHLY recommend POWERNOTEBOOKS.COM to anyone looking for outstanding customer service, freindly and professional expertise, excellent follow-through, and great options and prices!!!! I have purchased several times through POWERNOTEBOOKS.COM and cannot say enough about this company!!!
Thank you to the entire team!"

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5/5

posted Apr-24-2013

"Had a great experience. I had questions before I bought. Live person on the phone. He knew the products and had suggestions. I made sure what they had would be in stock. They said yes to some and no to others saying that the build would take a bit longer. So they were not just saying yes. I needed my laptop fast because I am moving soon... It showed up faster than I could have hoped for. And I guess I should say I love my laptop! Everything worked out of the box. I didn't need to configure a thing. I got the PowerPro laptop and it screams. They got back to me after delivery to make sure all was good... I would definitely recommend these guys. Would do it again in a second. No regrets."

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5/5

posted Apr-20-2013

"I bought a sager laptop from then (dual 7970, i7-3630qm), the big powerhorse, they are truly professionals, their customer services is more than excellent. They shipped the laptop from their place to my house (4500km) away and it was in perfect shape! Thank you guys, you are truly the bests. Theirs prices are the best too."

This review was modified by soulcorrupter on April 20 2013 11:37:40 AM

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5/5

posted Apr-16-2013

"Great customer service. They guided me through the entire process and notified me when there was a problem with one of the hard drives I had selected not being available. They always confirmed things with me to guarantee that my order was just the way I wanted it and overall I couldn't be more satisfied with their service."

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5/5

posted Apr-16-2013

"To my knowledge, Powernotebooks offers some of the lowest prices among sager online resellers but what sets them apart, for me, is their excellent customer service. Donald was very helpful in guiding me through the cash payment process as well as in making sincere recommendations on useful upgrades. Delivery speed surpassed expectations as well -- it only took 10 business days from order to delivery."

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5/5

posted Apr-15-2013

"I love PowerNotebooks.com and have purchased from them in the past. I recently needed a power laptop for cheap so I decided to order from there. Where else could I go to get an Intel Core i7-3630QM/32Gb DDR3/1600 Dual Channel Memory) loaded with other accessories for less than $1600? My sale Rep was Donald Stratton, knowledgable and friendly, he looked over the specs to make sure I got what I ordered (and needed). I am not a game player. I am using this power laptop to create multiple virtual environments for work (I am an IT professional) and school (I am also a professor). I will continue to go to PowerNotbooks for my computer needs. They have great products and they provide great services. Oh, I also would like to add 'quick delivery' too."

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5/5

posted Apr-12-2013

"The products they offer are top notch. The representative was very helpful and kept me informed during the whole building process. The product even shipped sooner than expected and was delivered in a short amount of time. I am very happy with my purchase and plan to purchase a replacement laptop for my wife next year. "

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5/5

posted Apr-08-2013

"I purchased my PowerPro R 12:17 from PowerNotebooks almost a year ago and it's performed flawlessly. PowerNotebooks even walked me through upgrading components, that I purchased separately, in my system without voiding my warranty! "

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5/5

posted Apr-07-2013

"Bought my second laptop through powernotebooks.com and am once again impressed by their service. They always promptly answer questions and will gladly call and discuss your options and what's best for you. Most importantly, rest assured that warranties are honored. I wish major retailers offered half the level of service..."

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5/5

posted Apr-04-2013

"I would recommend powernotebooks to anyone. I called the company about the 3% cash discount and talked to Donald, who gave me a good explanation. Next, I asked if the laptop I was originally going to buy suited for my needs. He was truthful and said it would be overkill for what I needed and recommended me a great laptop that was $600 less than what I was going to spend.

A couple of days later, it was already shipped and arrived a day earlier than expected. I am overall very pleased with my laptop and the customer service of this company. They are great and helpful and respond quickly to your inquiries. Though I won't need to for a long time, I will definitely be ordering my next laptop from them!"

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