5/5

posted Apr-24-2013

"Had a great experience. I had questions before I bought. Live person on the phone. He knew the products and had suggestions. I made sure what they had would be in stock. They said yes to some and no to others saying that the build would take a bit longer. So they were not just saying yes. I needed my laptop fast because I am moving soon... It showed up faster than I could have hoped for. And I guess I should say I love my laptop! Everything worked out of the box. I didn't need to configure a thing. I got the PowerPro laptop and it screams. They got back to me after delivery to make sure all was good... I would definitely recommend these guys. Would do it again in a second. No regrets."

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5/5

posted Apr-20-2013

"I bought a sager laptop from then (dual 7970, i7-3630qm), the big powerhorse, they are truly professionals, their customer services is more than excellent. They shipped the laptop from their place to my house (4500km) away and it was in perfect shape! Thank you guys, you are truly the bests. Theirs prices are the best too."

This review was modified by soulcorrupter on April 20 2013 11:37:40 AM

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5/5

posted Apr-16-2013

"Great customer service. They guided me through the entire process and notified me when there was a problem with one of the hard drives I had selected not being available. They always confirmed things with me to guarantee that my order was just the way I wanted it and overall I couldn't be more satisfied with their service."

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5/5

posted Apr-16-2013

"To my knowledge, Powernotebooks offers some of the lowest prices among sager online resellers but what sets them apart, for me, is their excellent customer service. Donald was very helpful in guiding me through the cash payment process as well as in making sincere recommendations on useful upgrades. Delivery speed surpassed expectations as well -- it only took 10 business days from order to delivery."

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5/5

posted Apr-15-2013

"I love PowerNotebooks.com and have purchased from them in the past. I recently needed a power laptop for cheap so I decided to order from there. Where else could I go to get an Intel Core i7-3630QM/32Gb DDR3/1600 Dual Channel Memory) loaded with other accessories for less than $1600? My sale Rep was Donald Stratton, knowledgable and friendly, he looked over the specs to make sure I got what I ordered (and needed). I am not a game player. I am using this power laptop to create multiple virtual environments for work (I am an IT professional) and school (I am also a professor). I will continue to go to PowerNotbooks for my computer needs. They have great products and they provide great services. Oh, I also would like to add 'quick delivery' too."

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5/5

posted Apr-12-2013

"The products they offer are top notch. The representative was very helpful and kept me informed during the whole building process. The product even shipped sooner than expected and was delivered in a short amount of time. I am very happy with my purchase and plan to purchase a replacement laptop for my wife next year. "

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5/5

posted Apr-08-2013

"I purchased my PowerPro R 12:17 from PowerNotebooks almost a year ago and it's performed flawlessly. PowerNotebooks even walked me through upgrading components, that I purchased separately, in my system without voiding my warranty! "

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5/5

posted Apr-07-2013

"Bought my second laptop through powernotebooks.com and am once again impressed by their service. They always promptly answer questions and will gladly call and discuss your options and what's best for you. Most importantly, rest assured that warranties are honored. I wish major retailers offered half the level of service..."

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5/5

posted Apr-04-2013

"I would recommend powernotebooks to anyone. I called the company about the 3% cash discount and talked to Donald, who gave me a good explanation. Next, I asked if the laptop I was originally going to buy suited for my needs. He was truthful and said it would be overkill for what I needed and recommended me a great laptop that was $600 less than what I was going to spend.

A couple of days later, it was already shipped and arrived a day earlier than expected. I am overall very pleased with my laptop and the customer service of this company. They are great and helpful and respond quickly to your inquiries. Though I won't need to for a long time, I will definitely be ordering my next laptop from them!"

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5/5

posted Apr-03-2013

"If i could rate more than five stars i would! The customer service is grater than great, everyone is very helpful, very nice and also very informative. They have helped me with my order of the Sager NP 9150 anyway they could have. The shipment was also very fast. I highly suggest this seller to everyone and will certainly shop at powerbooks again. "

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5/5

posted Mar-26-2013

"Great service. Donald made sure I had the specification I wanted before charging me on my order. Excellent fully trusted and got my order in less than 48 hours after being shipped. "

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5/5

posted Mar-22-2013

"Great store! Friendly staff, site is easy to navigate, nice selection and fast shipping. Highly recommend!"

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5/5

posted Mar-20-2013

"Donald was great at helping me decide which Laptop would be best for my needs. I would recommend him and Powernotebooks to anyone."

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5/5

posted Mar-18-2013

"PowerNotebooks is the best PC builder I've dealt with in the fifteen years I've been building and buying computers. I bought an ultra high-end, behemoth of a desktop replacement machine for digital music production. PowerNotebooks' prices are within 10 or 20 dollars of everybody else online right now, so I gave them a three-star rating for cost - the laptop was very pricey but anyone trying to build the machine I wanted is going to pay a lot, and the overall cost was at the lowest tier of what is currently available from Internet boutique builders... so I chose "moderately priced."

Ultimately I went with PowerNotebooks because they are a highly ethical, driven, tech-savvy, customer-service oriented company. I might have saved a few bucks (and literally, just a few) going with someone else but this company has a stellar, unblemished reputation for customer service and that has been where I've suffered with other companies trying to undercut their competition... the first thing to go with a high-end, low-cost machine is customer service and technical knowledge. If you are gonna drop 4 grand on a PC, make sure the company supplying it cares about their customers and understands your intended application for the computer. In my case, PowerNotebooks has proven to be just that - friendly, accessible experts.

Also, PowerNotebooks offered better processor and memory options for my particular machine than I could find direct from the manufacturer (Sager) or other competing websites. That helped cinch the deal.

Based on reviews I read here and at other sites, I requested Donald be my sales rep and this guy is awesome. He knows his stuff, you could be a complete newb or a silicon wizard and he can meet you at your level and help you understand your options and what might suit you best. We spent three hours on the phone over the span of two days discussing my build, and I ended up making some wise changes based on Donald's advice. Consequently, the PC I received is even better than I could have anticipated. I'm grateful for the attention and the detailed explanations from Donald. I knew exactly how my laptop would work in my intended environ, from multi-display setups to memory and hard disk performance, to future upgrade possibilities (yes, even in a laptop) well before the work order had even hit the shop floor. These guys really know their PC's but make it dead easy to grasp the implications of the technology and how your intended usage might fit into the picture. The bleeding-edge of what is presently possible was no mystery to Donald.

The machine was actually assembled by Sager and I placed my order right after the start of the Chinese Lunar New Year... so it took about a month (29 days exactly) to receive the laptop from beginning to end. However, the Chinese holiday wasn't PowerNotebooks's fault, just coincidentally poor timing on my part, every country has their big annual national events to celebrate and relax. :) And ultimately it was no big deal, really, as I had a lot of prep work to do ahead of time with rebuilding my studio from scratch, so there was no rush. It was actually kind of nice to have a little breathing room to get everything ready. While assembly took longer as a result of the Chinese holiday, as apparently some of the parts I ordered weren't standard-stocking items, once PowerNotebooks received the finished machine in Reno, I had it three days later in LA (arrived at PowerNotebooks on Friday the 8th, shipped Monday the 11th, arrived Wednesday the 13th). The PC was well-packaged and before I even opened the box I had no doubt everything was safe inside.

After the sale, Donald pointed me to a couple of sites to help me find a bag for this massive laptop (17" x 11.5" x 2.5"... truly enormous) as I ordered no case of any sort with this laptop and a bag big enough to fit it is kind of hard to find. With his help, I ordered one and it'll arrive this week. Up to this point, I have been totally vindicated in my decision to go with PowerNotebooks. I am a demanding user who requires the pinnacle of computing technology for my work, and people who understand what I need and can help me make better decisions and then provide support and advice as I continue to work with the technology down the line. Donald and company have given me all this and more.

In fact, my sister will be ordering a much smaller, more battery-friendly 11" laptop from PowerNotebooks for her upcoming move to Peru, based solely on my experience. For about $1300, she is getting a killer machine the store brand guys could never touch. So these fellows appear to be winning new customers left and right and I'll definitely be coming to these guys first for my future mobile workstation needs."

This review was modified by Tomdini on March 18 2013 02:10:02 PM

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5/5

posted Mar-12-2013

"PowerNotebooks.com is hands-down the BEST business to buy a laptop from!
I ordered a laptop that I thought had the specs that I wanted, but instead of just taking the order, waiting two weeks and then sending it to me, they went above and beyond.
First I get a phone call to make sure that it was me that placed such a large order, then, with my permission, three-way called my bank so I could verify with them that I am who I said I am and not some identity thief using my ID. I really appreciated that, because with so much identity theft going on, what if someone else had placed the order at my expense? With this company, they wouldn't have gotten away with it.
A little later I spoke with Donald, the owner of the company (again... who does that? How many company presidents do you know that personally take care of the customers??), who wanted to verify that I was getting the best laptop for my needs. As it turned out, I wasn't. The laptop I had ordered would have been a lot of money spent for something that fell short of what I needed, and I would have been very disappointed. So he actually walked me through each part of the laptop until it would definitely do what I needed it to do, for very close to the same price as the original one, and I got it in only a week. Now I will not have to buy another laptop for a good many years, because even as technology advances, these PowerPro laptops are built to last, and are fully upgradeable.
I had been going back and forth between PowerNotebooks and another highly recommended company... and for me, being a Christian, the deciding factor was that they are bold about serving Christ as well as serving their customers. If they are going to go out on a limb in this day and age and be bold for Christ, then they do business with integrity and represent Him well.
I customized the I 9:7 (Isaiah 9:7), and this is the first laptop I have ever had that has not gotten hot... in fact, it has not even gotten even slightly warm, thanks to the IC Diamond Thermal Compound. It does everything I want it to with amazing speed and I could not ask for better. It even runs the Sims 3, with all expansion pack and stuff packs, 'without blinking an eye' so to speak (I had the nVIDIA GeForce GTX 660M graphics card put in), while my browser is running with 20 tabs open in it.
If you are looking for a place to buy an excellent laptop that you will never regret, from a company with the highest integrity, PowerNotebooks.com is the first place you should look."

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