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portableone.com/

Computer Hardware & Software

Rating 10.00/10 21 reviews
(211 lifetime reviews)

10.00/100 (6-month rating)
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Portable One, Inc. / portableone.com (formerly: laptopsinc.com)  is a merchant member
Portable One, Inc. / portableone.com (formerly: laptopsinc.com) participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,945 merchant members.
 
 

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All Customer Reviews (211)

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Rating 10/10 5/5
modified review posted Jul-07-2011

"It was great having business with Portable one. stuff assisted me and were very helpful, the order came on time, Im very satisfied and grateful!"

Rating 10/10 5/5
modified review posted Jun-30-2011

"Excellent customer service. Check your order; both times I've placed an order there were problems (a wrong battery with one, wrong memory in the other) but they were quick to identify the problem and made fixing it both painless and cost-free. I will buy my next computer from them."

Rating 10/10 5/5
modified review posted Jun-04-2011

"These guys had the best price I could find on the laptop I wanted. They got my order shipped to me in a timely manner, safely and securely packaged, and got all of the details correct (SSD upgrade, screen resolution, RAM, processor speed). But the best part of the experience was the customer service. I called the 800 number and got through to someone right who was knowledgeable and able to answer all of my questions. They followed up by email after I placed my order to give me a shipping estimate, which they delivered on time. Great service from start to finish."

Rating 10/10 5/5
modified review posted Jun-03-2011

"I chose them because they offered MacBook's at a cheaper price than Apple's online store, while also allowing customization (I wanted the Spanish keyboard). The experience was a very good one and everything went smoothly. I had to contact them once with a question regarding shipping, and they responded quickly and very reasonably, the way you want someone to respond to your concerns. Overall, a very good experience."

modified review This review was modified by Nuwanda on June 03 2011 01:00:43 PM
Rating 10/10 5/5
modified review posted May-30-2011

"purchased apple macbook air, had a lot of communications with support re payment with cc issued outside us. great store, great customer support, have nothing to say more!"

Rating 10/10 5/5
modified review posted May-20-2011

"We were very pleased with them. After ordering there was a pretty big hiccup with the shipping - some mistakes were made (and they happen). Got on the chat (which is an awesoem feature, and they are very prompt). Patrick helped and did an amazing job recovering from the mistakes. They admitted to the errors and made sure our tablet was here next day!! Fantastic staff, very friendly, and understanding. They relate to you and make sure to do everything they can to make you happy, even if they take an extra hit in shipping :) Most companies that screw up like that we give bad reviews, but these guys handled it amazing and turned us completely around. We are very satisfied! THANKS GUYS!!!"

Rating 10/10 5/5
modified review posted May-17-2011

"My Toshiba Satellite M640 died - yes, we're talking black screen. The Toshiba rep referred me to Portable One as the local authorized service provider. Scott and Patrick did everything they could to get me back up in running in record time. They are responsive, helpful, candid and, most of all, sincere and delightful. I am glad I purchased the extended warranty support. I am so glad that I have Portable One to rely on in times of trouble. I strongly recommend them. Judy Player"

Rating 10/10 5/5
modified review posted May-10-2011

"I thought the service was excellent from making the order to receiving the laptop. The follow up with the phone call advising me about the delivery was outstanding, a service I had not previously encountered. I would recommend Portable One to anyone in search of a new laptop (I have not browsed the desktops or accessories so I can not comment). Excellent job and look forward to ordering again from you in the future."

Rating 10/10 5/5
modified review posted May-08-2011

"Huge THANKS to PORTABLE ONE for my new MacBook Pro 15 with antiglare hi-res screen! Best price in US, delivered rapidly and carefully! I love Apple and Portable One!

Apple Z0M10008A 15" MacBook Pro Intel i7 Quad-Core 2.2GHz 500GB 7k Hi-res Antiglare is great one from portable one! Honestly!"

modified review This review was modified by Moscow on May 08 2011 10:01:33 AM
Rating 10/10 5/5
modified review posted May-08-2011

"Excellent support via live chat and fast and free shipping!"

 
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