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"I just wanted to say that I certainly appreciated the professionalism and congeniality Lily provided in our chat conversation. She deserves a five star rating in Customer Service ethics. Pinzoo is fortunate to have such a valued employee. "
"Hello! I was not able to connect with TracFone & Radio Shack (Radio Shack would not sell me minutes 15 to closing?) the day my service was to expire (TracFone notified me the day of experation-who waits that long?)I tried to get help online & phone from Tracfone with NO results-too high a volume of calls & email! So after easily ordering from your company last night, I returned a call to you to confirm (after receiving a call from you this morning-thank you). I spoke to T. O. who not only verified my information, patiently waited for me to find my phone BUT also added my minutes for me-I am sold on your company. I called back and talked to EVEY? and she was just as friendly, cooperative and informative as T.O.! Kudos to your company and great team! I will continue to buy minutes from your company that is patient, accurate & interested in helping me! Thank you so much, Julie Cooke"
"The process was very quick. Because this was the first time I used Pinzoo, they called me to ensure I was really the person making the purchase. I bought a T-Mobile PIN. I would definitely use this company again, and definitely recommend them to others."
"I feel upset because pinzoo offered me send by e-mail pin code and instead of that they added airtime directly to my phone and I couldn't add my promotional codes... customer service told me call tracfone because it is not our problem now. Really dissapointed. Not more pinzoo in my transactions. Be careful."
"Purchased Verizon refill on Ebay) Pinzoo called me to assure I recieved my order and that I knew how to process the pin for my cell phone. I was impressed at how polite and knowledgeable the staff was. I appreciate that they take the time to directly ask their customers if they are happy. Great service that I will use from now on. I will also be recommending them to friends & family."
"Very Satisfied, and customer service is great."