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"Pinnaclemicro was a great source for a cisco router we needed to replace on our network. It came packaged well and on time. An associate of ours told us to buy from this site and we were glad we did. We will buy our next hot swap hard drive from them when we need it."
"One of the worst on-line order experiences ever (and I do a lot of on-line ordering for business). Product paid for (Motherboard) was suppose to be new. Did not come in original box looked used and was DOA. When I contacted the company they wanted the board in-hand before they would ship out another one. After several calls (by me) they finally gave me a RMA # and a return address to send it to. Sent the board back overnight (expensive) and UPS could not deliver to the address. Called the company and they swear the address is good and they do returns there all the time. This is still not settled."
"Received an automated response after I placed the order saying it would be shipped in 1-2 business days. The item I ordered was shown as 10+ In Stock. Sent e-mail after getting no response for 4 business days. Did not get any response to the e-mail for another 3 days. Sent another e-mail requesting to cancel my order due to complete lack of response."
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posted May-17-2006 
![Share](javascript:share_rating({"review_body":"Excellent service and fast delivery. I will definitly buy again. Everything received exactly as advertised. Thank you for all your assistance. ","link":"http:\/\/www.resellerratings.com\/store\/Pinnacle_Micro\/comment\/260297#comment260297","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pinnacle_Micro.jpg","store_name":"Pinnacle Micro","username":"ocean12","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Pinnaclemicro was a great source for a cisco router we needed to replace on our network. It came packaged well and on time. An associate of ours told us to buy from this site and we were glad we did. We will buy our next hot swap hard drive from them when we need it.","link":"http:\/\/www.resellerratings.com\/store\/Pinnacle_Micro\/comment\/259444#comment259444","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pinnacle_Micro.jpg","store_name":"Pinnacle Micro","username":"pink","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"One of the worst on-line order experiences ever (and I do a lot of on-line ordering for business). Product paid for (Motherboard) was suppose to be new. Did not come in original box looked used and was DOA. When I contacted the company they wanted the board in-hand before they would ship out another one. After several calls (by me) they finally gave me a RMA # and a return address to send it to. Sent the board back overnight (expensive) and UPS could not deliver to the address. Called the company and they swear the address is good and they do returns there all the time. This is still not settled.","link":"http:\/\/www.resellerratings.com\/store\/Pinnacle_Micro\/comment\/250094#comment250094","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pinnacle_Micro.jpg","store_name":"Pinnacle Micro","username":"dsimas","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Received an automated response after I placed the order saying it would be shipped in 1-2 business days. The item I ordered was shown as 10+ In Stock. Sent e-mail after getting no response for 4 business days. Did not get any response to the e-mail for another 3 days. Sent another e-mail requesting to cancel my order due to complete lack of response.","link":"http:\/\/www.resellerratings.com\/store\/Pinnacle_Micro\/comment\/244393#comment244393","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pinnacle_Micro.jpg","store_name":"Pinnacle Micro","username":"vendacious","rating":"1"}, "single");){kind=link}
"transaction went smoothly. arrived promptly and as expected. Good customer service all around. "