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Ratings & Trust

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Full Rating Profile
  • PartsTree.com
    • Address: 6800 Burleson Rd, Bldg 310, Ste 250
    • Contact: questions@partstree.com
    • Phone: 512-288-4355
    • Customer Support: 877-798-7278
    • Business Hours: Weekdays 7am-6pm, (Central)
    • Fax: 512-628-8502

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

15,826 Customer Reviews

Rating 8/10
4/5
2014-08-06

"Online description was for actual breather assembly, but received a kit which did fix my breather-spewing-oil problem. had to reuse the old breather cup. New rubber top does the sealing better than old, so is likely the critical part in any case. Problem solved with only 1 cuss word upon opening box. Engine stays clean, I'm moving on now.
Very fast "regular" shipping. "



Rating 10/10
5/5
2014-08-04

"Fast Shipping of exactly the part I needed."


Rating 10/10
5/5
2014-08-04

"Excellent customer service and delivery."


Rating 10/10
5/5
2014-08-04

"The parts I ordered came by mail in 3 days and the price was very reasonable."


Rating 10/10
5/5
2014-08-04

"Very fast shipping and the website was easy to use.
Thanks again!"


Rating 10/10
5/5
2014-08-04

"This was not my first order from Parts Tree.com, and it will not be by last. Their customer service was FAR superior to that of the original manufacturer's. The first time I ordered from Parts Tree, they walked me through the process, helping me find the parts I needed and explained payment options.
Parts always arrive earlier than estimated, and the prices are the same as OEM. Authorized service centers in my vicinity often say they have to order a part, but I can do that for myself from Parts Tree and get the part sooner. I'm glad I found them."


Rating 10/10
5/5
2014-08-03

"Very satisfied..got the right part for a great price and it got delivered in a short period of time after ordering"


Rating 2/10
1/5
2014-08-03

"So far, 2of the 3 spools I ordered kept getting snarled in the bottom part of the spool! I had to stop continuously to pull the string free."


Rating 8/10
4/5
2014-08-03

"Good customer service. Helpful in finding the correct part."


Rating 10/10
5/5
2014-08-03

"I needed a part for my Lawn tractor. Parts Tree had the part I needed and at a reasonable price. In fact I received the part before the date I was told I would receive it. This made my life so much easier. "


Rating 10/10
5/5
2014-08-03

"EVERYTHJNG ABOUT PARTS TREE FROM ORDERING, THROUGH PRICING,TO RECEIVING THE PARTS WAS EXCELLENT. THEY SAID MY PARTS COULD TAKE TO MONDAY OR TUESDAY BUT WERE DELIVERED ON SATURDAY. YOU CAN'T ASK FOR BETTER THAN THAT"


Rating 10/10
5/5
2014-08-03

"Got the part faster than the local repair shop could get it from their supplier!"


Rating 10/10
5/5
2014-08-02

"Great service .fast shipping . highly. recommend .ill be a repeat customer. thanks "


Rating 10/10
5/5
2014-08-01

"I have purchased different parts for different yard and lawn tools and there hasn't been anything that I haven't been able to find from the website. The prices are really great and I have always received them quickly once they're paid for. The shipping is a great value for the exception of a flat rate and having to pay a bit of a high price for something that could practically be shipped in an envelope but i understand that it's much easier to ship at that rate when it comes to shipping a high volume of parts all over so I'm not really complaining about it but just wanted to state my opinion. Other than that minor issue, there's been nothing but great things that I've purchased to make the proper repairs on my equipment. They're always the OEM parts and love the diagrams that make finding the parts easy and making sure that they're the right ones. Great company to buy from, value and customer service!"


Rating 10/10
5/5
2014-08-01

"right part fast delivery will use again"


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