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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Parts Train

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.92/10 8.92/10
    Chance of future purchase: Rating 8.63/10 8.63/10
    Shipping & packaging: Rating 8.21/10 8.21/10
    Customer service: Rating 7.55/10 7.55/10
    Return/Replacement policy: Rating 8.28/10 8.28/10

827 Customer Reviews

Rating 10/10
5/5
modified review posted

"Was in need of parts for a 1995 Ford F-250 & a 2003 Jeep, it is nice to be able to order everything from one site. The detailed information on each part, made it so much easier to find the right parts and check out options on each one."


Rating 10/10
5/5
modified review posted

"The help that I have received was excellent. i appreciate all the good help."


Rating 10/10
5/5
modified review posted

"Easy to navigate but could not find the part i wanted so went to customer chat they were very helpful found the part i wanted in just a few minutes ."


Rating 10/10
5/5
modified review posted

"Website was easy to navigate and was very satisfied with the results. Since this is the first time I am using this website for ordering car parts, I must refrain further comment until part is received. At that time I would be more than happy to expand comments on the service I received. If satisfied, I would be glad to order in the future and also refer people I Know the this website.
yours
Pat Celli
"


Rating 10/10
5/5
modified review posted

"Usually the best price and always the right part. Electrical, body, mechanical - all came promptly and fit properly. I live a half hour drive from the nearest parts store, but I buy locally if the price to do so is just a little more. Often the local price is much more."


Rating 10/10
5/5
modified review posted

"Parts Train has beat the lowest price on eBay and Amazon twice in a row!"


Rating 10/10
5/5
modified review posted

"I have used PartsTrain for several years now and I have never been disappointed. Shipment always get here on time and the prices are great. PartsTrain is my go to place for my wife's Grand Am and my ML320. "


Rating 10/10
5/5
modified review posted

"So far so good. Price for my item was significantly lower and the shipping (for my part) ended up being free - even though initially was going to be $6.

I looked on-line for the store reviews and they were positive and have been in business for some time, so I'm giving them a "go".
"


Rating 8/10
4/5
modified review posted

"Good shopping cart experience.
The "chat" feature wouldn't let me type in anything; maybe it's my browser or operating system, but it should be fixed if they want to use it.
"


Rating 10/10
5/5
modified review posted

"Have order 3 or 4 things via Parts Train over the last 3 years and have never had an issue. The parts I ordered are correct and the price is better than most local auto shops/stores. Very pleased with Parts Train."


Rating 4/10
2/5
modified review posted

"I have had several experiences with parts train, the last time i ordered from them, they lost the order and held up my repairs for weeks while trying to work out credit card numbers and so forth. They never did find the order and a little under three weeks later my card was reimbursed. I'm hoping they can find my order this time, we shall see"


Rating 10/10
5/5
modified review posted

"good product and good price thought i was going to spend 200+ dollars only spent 150 "


Rating 10/10
5/5
modified review posted

"I had no problem finding the part I needed, a heater inlet. A picture of the item confirmed what I wanted and placing the order and paying by PayPal was so easy."


Rating 10/10
5/5
modified review posted

"PERFECT CUSTOMER SERVICE!!!
I had to chat with Representative Scott and Kobe and was directed to the EXACT parts data base... Thanks to them I saved time and money!!!
"


Rating 2/10
1/5
modified review posted

"NEVER BUY FROM THIS COMPANY !!!!! I ordered a part they sent the wrong one. Then I'm on the hook to send it back to receive a refund. I tried to call to get a return postage refund and my refund and no dice. I got booted to a call center in the Phillippines. What I got was if I bought something else I would get a discount. Just want my money back and refund for postage."


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Parts Train is a merchant member
Parts Train participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,835 merchant members.