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Stores > Parts Train

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Store InformationStore Info
Full Rating Profile
  • Parts Train

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 7.86/10 7.86/10
    Shipping & packaging: Rating 6.67/10 6.67/10
    Customer service: Rating 5.88/10 5.88/10
    Return/Replacement policy: Rating 4.38/10 4.38/10

905 Customer Reviews

Rating 8/10

"I really like the fact that PartsTrain requires customers to provide more information about the vehicle they are looking to buy a replacement part for. Most other online auto parts store websites just ask for three things: the year, make, and model, which is NOT enough information to buy the correct part. It really does matter that the exact model (such as SES, LE, LX, etc.) and/or engine size be provided, to ensure you buy the correct part. "

This review was modified by Subercar on November 16 2015 04:44:35 PM

Rating 8/10

"I've only every had one problem with a core and wrong part issue with this parts reseller. Other than that time, this has been one of my go-to places for parts. They always seem to have what I need at a great price."

Rating 10/10

"after carefully researching online, PartsTrain had the best price. other smaller parts may be cheaper elsewhere, but for my 97 Land Rover discovery, it was the cheapest. the coupon code saved me some extra money which is always good, and the check out process was simple. i'll continue to shop around for best prices, but PartsTrian will def be a source to check."

Rating 2/10

"Should be called parts train wreck. I ordered my parts which showed as in stock (I would not have ordered them if they showed out of stock as my vehicle was down) as soon as they processed my payment I received a message that there was a problem with my order, I contacted customer service immediately to resolve issue because I desperately needed the parts was told every thing was fine parts would arrive as scheduled. After a few more hours saw a Note on the order that refund was pending. Turns out part was not in stock but now they cannot refund my money for a week. Scammers don't buy here. I'll be shocked if I get my money back. Liars and cheats. Didn't even get an I'm sorry cs rep did not care."

+ Read user comments

Rating 10/10

"The website is easy and fast to order, the shipping was only 3 days for myself. I am very happy with the prices and service."

Rating 10/10

"Great website! I was able to find what I need without much digging around and checkout was painless. I would definitely recommend Parts Train to a friend. "

Rating 10/10

"Very easy to navigate and find the part that I needed with great ease. Checkout was quick and easy. Pricing was exactly what I was looking for. You cannot go wrong using Parts Train."

Rating 2/10

"I would not and never doing business with this Parts Train again. Here is the whole sage story about this Chat with someone online. On 10-5-15, I asked for the Status of my order and he/she replied my order is AUTOMATICALLY DELETE if the part is not in stock or available. I then asked why I did not receive any email regarding my order since Sep-30-15. They replied and being a big LIAR that they send email today 10-5-15 and in fact I never receive their email, check my inbox, junk box, spam box and find nothing. They don't even politely call customer and ask for cancellation."

Rating 10/10

"Parts Train has good pictures to reference new parts to old parts. Prices are fair and orders have always been delivered on time. Parts Train definately has a good inventory of parts. Will shop here again"

Rating 10/10

"Parts Train not only had the parts I needed, they had several selections to fit my budget. Everything I have ever ordered fit perfectly and preformed flawlessly! Parts Train is my first and usually last stop for all of my automotive needs. "

Rating 10/10

"I am very please with the price of the item I was looking for. This is the first order I've placed with Parts Train, and look forward to many more transactions with them."

Rating 10/10

"Very easy to navigate and user friendly. The prices are good and the shipping very reasonable compared to other sites. This is the first place I will look the next time I need car parts."

Rating 10/10

"1st time shopper at Parts Train, will be coming back for more because of the great service (Help) that I received on my order. Shipping seemed a little high, but I NEED IT. Thanks Parts Train!!!"

Rating 10/10

"Very Satisfied with Parts Train. They deliver quickly and they also take returns as well with no hassles."

Rating 8/10

"I've had good luck with getting inexpensive parts to keep a late '90's Pontiac running"

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Parts Train is a merchant member
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