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  • Parts Train

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
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    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.04/10 8.04/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 7.27/10 7.27/10
    Customer service: Rating 6.67/10 6.67/10
    Return/Replacement policy: Rating 5.83/10 5.83/10

985 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-08-03

PARTS TRAIN experience

"I have bought numerous parts thru PARTS TRAIN and have never had an issue with getting an incorrect part or slow delivery, it has been my experience that when I place an order my part sis pulled and shipped in a timely manner. I will continue to purchase thru them in the future. ALAYS a good experience."


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Verified Customer
Rating 10/10
5/5
2016-08-02

parts train all the time

"Always been the greatest sense I've been using the site. Customer service is the best always helpful."


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Verified Customer
Rating 2/10
1/5
2016-08-01

TOTALLY UNSATISFACTORY

"When I went online and placed the order the system said the item was for my vehicle and the picture was accurate. When I got the item it was wrong and when I called in to get an RMA I was told that it was my fault for ordering the wrong thing. Therefore I had to eat the to/from shipping costs. I was told that the best way to order was to call and if there was then an error it would be their fault and I would get a full refund. Strange that after making my call the item number was changed online and the picture was "not available yet". You can be assured that I will not be placing another order with a company that apparently has no faith in their own system and blames it on the customer."


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Verified Customer
Rating 10/10
5/5
2016-07-30

Awesome Service

"As always they have what I need at half the cost of auto parts stores local and they ship in a timely fashion. Parts are packaged to keep them from damage. Parts fit perfect as usual. Overall i would recommend to friends and family and definitely buy from them again. "


Rating 2/10
1/5
2016-07-26

They cancelled my order

"Few days later, I receive an email saying my order is cancelled because they no longer have the part I need in stock. Duh?! Order some?"


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Verified Customer
Rating 10/10
5/5
2016-07-25

Fast delivery and with quality product at a reasonable price.

" I received the order of 2 BMW ignition coils in 3 days from the order date. The order was well packaged. The coils were about half of the price of an OEM's but work as good. Partstrain.com has a very happy customer. "

This review was modified by kydangngo on July 25 2016 07:47:54 AM

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Verified Customer
Rating 10/10
5/5
2016-07-23

Train kept rollin all night long

" This was my first using parts train and I am very very satisfied with the express service I received also the exact part I ordered came in quicker than was expected. The header was a perfect fit and bolted right in. I would recommend Parts Train to anyone looking for good service and exact fit."


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Verified Customer
Rating 10/10
5/5
2016-07-18

Fit like a glove

"Great stuff reasonably priced "


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Verified Customer
Rating 10/10
5/5
2016-07-18

"Shipping was fast and the product great, exactly what you need "


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Verified Customer
Rating 2/10
1/5
2016-07-18

Told rep my wheel size and he ordered me a size too big.

"Also the hub cap should stay on with the lug nuts and the ones shown are decorative that only supports from the inside which fell off with one I purchased from another vender at half the price. I expected a lot better for this price."


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Verified Customer
Rating 10/10
5/5
2016-07-17

"received everything on time"


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Verified Customer
Rating 10/10
5/5
2016-07-17

Unbelievable

"1. You actually had the parts.
2. They arrives early
3. My 16 year old installed them on his own.
You made this so easy!!!!
"


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Verified Customer
Rating 8/10
4/5
2016-07-15

It is promising to be the best

"I am not get any parts from Partstrain yet, but benefits and offers are very often, so I will do my shopping as soon as possible.
After that I can write anything else.

"


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Verified Customer
Rating 10/10
5/5
2016-07-10

Review of replacement side mirror for 2007 GMC

"Perfect replacement part. Easy to install. I've ordered from Parts Train before and have NEVER been disappointed."


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Verified Customer
Rating 8/10
4/5
2016-07-10

My Fault!

"I received very good service from Parts train but unfortunately when ordering I did not have my reading glasses on and ordered the wrong part."


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