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  • Provantage LLC Provantage LLC Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7576 Freedom Ave. NW, North Canton, OH 44720
    • Contact: customerservice@provantage.com
    • Phone: 330-494-3781
    • Customer Support: 800-336-1166
    • Business Hours: 9 am - 6 pm EST Mon-Fri
    • Fax: 330-494-5260

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 8.13/10 8.13/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

3,000 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-04-05

Good Deals, Great Customer Service

"Good Deals, Great Customer Service"


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Verified Customer
Rating 4/10
2/5
2016-04-04

"When we received the computer it was dead & we are having to return it which really puts our employee in a bind.

Patti
Bearing Kinetics
Dallas, Tx
"


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Verified Customer
Rating 10/10
5/5
2016-03-31

What else is there to say but AWESOME!

"From the ease of ordering the items I needed for my program, to the pricing, to the check out, nothing but top notch!"

This review was modified by aautry on March 31 2016 02:14:20 PM

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Verified Customer
Rating 10/10
5/5
2016-03-25

WHO'S Your Dealer???

"Placed my order for a Ricoh PCU 2:30 p.m. and it was on my doorstep the next morning!! Better than Amazon. Not to mention, Staples was out of stock on this item, for $358 and found this company who sold me the same item for $72.00 less!! You'd be NUTZ not to shop here!!"


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Verified Customer
Rating 10/10
5/5
2016-03-09

Did what they promised

"I received the item I ordered when they promised it and it did exactly what they said it would do. The ordering process was seamless."


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Verified Customer
Rating 2/10
1/5
2016-02-23

No Deal or Sale

"Was looking for a good deal on a monitor that turned out to be good to be true.
Was a $15 sale price on a $250 monitor. Had the option to either take full price or cancel.
No confident in their pricing if it turns out to be a case of bait and switch, in error or not.
NO SALE.
"


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Verified Customer
Rating 8/10
4/5
2016-02-20

Fast Shipping

"Fast shipping but shipping cost a bit high for additional items in an order."


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Verified Customer
Rating 10/10
5/5
2016-01-28

Great experience.

"Shopped around for two new displays, found the best price on my ideal choice with Provantage. Super fast shipment - ordered on Thursday night, boxes on my doorstep by Monday. Will happily work with them again."


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Verified Customer
Rating 10/10
5/5
2016-01-21

Epson ink cartridge success!

"We were in need of cartridges for our Epson check reader. We found that Provantage had them at a very fair price along with a friendly charge for shipping as well."


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Verified Customer
Rating 10/10
5/5
2016-01-21

OUTSTANDING prices and fast, fast delivery!!!!

"I always comparison-shop and 9 times out of 10 Provantage has the item IN STOCK at better than elsewhere price, and it's usually at my desk next day using standard shipping.
Hope they stay in business a long time!
"


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Verified Customer
Rating 10/10
5/5
2016-01-12

Efficient and Fast

"My order arrived much quicker than I expected Provantage definitely has a new customer who will go out hos way to recommend them to his coworkers."


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Verified Customer
Rating 10/10
5/5
2016-01-02

"i am satisfied with the Delivery all my items were on times thank you."


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Verified Customer
Rating 10/10
5/5
2015-12-30

"All items (laptops and SSDs) arrived next day in perfect condition via standard shipping."


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Verified Customer
Rating 10/10
5/5
2015-12-28

"Provantage was very easy to deal with, they double checked the order info to protect from any fraudulent activity, and the order arrived quick and on time. "


Rating 10/10
5/5
2015-12-17

"I am a first time customer of Provantage, and they turned me into a lifetime customer.

Their delivery was fast (1 day delivery - I only paid for ground shipping!), their returns system is no hassle, and their customer service is the best I've ever gotten from an online retailer.

Within 30 minutes of contacting them that I needed an RMA (through no fault of theirs), they shipped the replacement and sent me a free packing slip to return the old package. Compare that level of service with manufacturers that make you jump through hoops and wait weeks or months to "approve" your RMA, force you to pay for expensive shipping, only to send it right back because you packed it wrong!

Thank you, Provantage, for making my shopping experience a fantastic one!
"

This review was modified by onepunchpanda on December 17 2015 09:46:49 AM

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Provantage LLC is a merchant member
Provantage LLC participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,536 merchant members.