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Full Rating Profile
  • PROFEEL / PMI D PROFEEL / PMI Digital [profeel.com] Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 46 Main St #240 Monsey NY 10952
    • Contact: sales@profeelvideo.com
    • Phone: 800-776.3335 #1
    • Customer Support: 845-425-2070 ext 2
    • Business Hours: 9:00am - 7:00pm Mon-Thur Friday 9:00 AM - 2:30 PM Closed Sat Sun 12:00 Noon - 5.00 pm or as post
    • Fax: 845-425-0221

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.71/10 9.71/10
    Chance of future purchase: Rating 9.79/10 9.79/10
    Shipping & packaging: Rating 9.78/10 9.78/10
    Customer service: Rating 9.93/10 9.93/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

904 Customer Reviews

Rating 10/10
5/5
modified review posted

"Low price, quick email response, fast shipping, well protected package. Highly recommended. "


Rating 10/10
5/5
modified review posted

"Items were shipped quickly and I received the package within a few days, all communication was quick and clear and everything arrived just as advertised! I had a great experience with Profeel/PMI Digital and will most definitely look to them for future purchases! "


Rating 10/10
5/5
modified review posted

"Ordered my coveted Canon lens. Great price. Excellent customer service. Speedy delivery. About to order another lens."


Rating 10/10
5/5
modified review posted

"Great prices, excellent customer service that was quick to respond and address all my concerns. "


Rating 10/10
5/5
modified review posted

"First experience with Profeel, and I'm very impressed. Good follow-up, from the time I placed my order to the day it was delivered. I like that Profeel stayed in touch with me the whole way. Placed my order on Tuesday, received my order on Friday."


Rating 10/10
5/5
modified review posted

"I ordered Canon 7d mark ii recently from PMI and received the camera faster than I expected. The item was well packaged and worked as described.
A week later, the price of the camera was dropped for $100.00.
I sent an email to ask for the price match and they agreed to do the price match without any question.
They are so honest to do the business with the customers and do their best to satisfy the customers.
I will do the business with them again and again.
They are excellent and highly recommended.
"


Rating 10/10
5/5
modified review posted

"A GREAT customer experience. Any questions I had were answered promptly. I had an issue with the camera battery and they pointed me right to the Canon website for the answer and offered additional help if it did not work. I purchased two cameras in the past 2 months and I would not hesitate to buy form this company. A please to deal with and FAST shipping !!!!"


Rating 10/10
5/5
modified review posted

"The best orders are those that simply happen the way we like. You place the order, a few days later, a parcel arrives that is well packaged with exactly what you were hoping for. Already looking into what else they have to offer. Very satisfied."


Rating 10/10
5/5
modified review posted

"Ordered my new Canon 7D Mark II. The Purchase was done to everyones satisfaction. A pleasure to deal with. Super fast delivery by way of UPS."


Rating 10/10
5/5
modified review posted

"Great service and perfect timing"


Rating 10/10
5/5
modified review posted

"Item arrived within 7 days despite bad weather on the east coast. Camera arrived well packed and in original Canon box. Answered email promptly. Pleasure to deal with."


Rating 10/10
5/5
modified review posted

"Great doing business with this company. They provide top service. I received my new camera within 3 business day. They even provide all the paper works for the rebate. I will order from them in the near future for all my camera equipment. Thanks Profeel for the great service!=)"


Rating 10/10
5/5
modified review posted

"Great job, very prompt in spite of holiday order, highly recommended."


Rating 10/10
5/5
modified review posted

"More then excellent, If there was such a thing! Amazing customer service, above and beyond! Fast shipping and I absolutely LOVE my new camera! Thank you soo much! Look forward to ordering from you again in the future! "


Rating 10/10
5/5
modified review posted

"Couldn't be happier! The price was way lower than any competitor and my salesperson Sharon made the experience a delight. I called my order in and by doing so I felt much safer from the personal experience. The item was shipped that same day well protected with lots of packaging foam. All items were exactly as described and I couldn't be happier. I will now always turn to Profeel for my camera needs. Thank you"


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PROFEEL / PMI Digital [profeel.com] is a merchant member
PROFEEL / PMI Digital [profeel.com] participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,855 merchant members.