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Stores > PROFEEL / PMI Digital [profeel.com]

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  • PROFEEL / PMI D PROFEEL / PMI Digital [profeel.com] Elite Status
    • Address: 46 Main St #240 Monsey NY 10952
    • Contact: sales@profeelvideo.com
    • Phone: 800-776.3335 #1
    • Customer Support: 845-425-2070 ext 2
    • Business Hours: 9:00am - 7:00pm Mon-Thur Friday 9:00 AM - 2:30 PM Closed Sat Sun 12:00 Noon - 5.00 pm or as post
    • Fax: 845-425-0221

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.14/10 9.14/10
    Chance of future purchase: Rating 9.40/10 9.40/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 9.81/10 9.81/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

1,034 Customer Reviews

Rating 10/10

"This is the second time I've made a purchase from Profeel. The first time was six months ago when I purchased a Canon 5D Mark III. This time, I purchased a Canon 16-35mm L lens. Both transactions went without a hitch and the merchandise arrived in new condition. I would buy here again."

Rating 10/10

"I ordered a 7D Mark II and battery grip from them on a Black Friday special. I got a great deal and they shipped fast. I was initially a bit apprehensive since this was my first (rather expensive) purchase from them, but I can say they were great. Transaction was smooth, no "upsell" call like a lot of camera dealers, they sent a tracking # as soon as it shipped, and I had my order in my hands in 3 days. Everything was exactly as described (USA models - not grey market, all accessories there, etc), and they did none of the shenanigans that I've dealt with when buying from other more questionable camera stores. I'd highly recommend PMI if you're looking for some new gear."

This review was modified by JLyndon on December 03 2015 03:50:40 PM

Rating 10/10

"Very accommodating and my product was delivered quick. I wanted to use my pre paid gift cards from a canon rebate to purchase a flash and Profeel gave me 3 separate invoices so I could use them. I would definitely order from them again. I couldn't be happier with the product and Profeels's customer service."

Rating 10/10

"fantastic customer service - called to check on a mis-entered ZIP code (my fault) - before shipping the product, fast shipping, great prices"

Rating 10/10

"I was referred to Profeel (importantly, an Authorized Canon Dealer) by an acquaintance and am very pleased. I had some email correspondence with them before purchasing the product (a Canon DSLR) and they set my mind at rest. The order went through as expected, product arrived on time and well-packed. I'll likely check them again when I'm in the market for Canon products."

Rating 10/10

"The ordering process and follow-up to assure everything was completed to my satisfaction was first class. The packaging was more than adequate and everything arrived as expected. Could not have expected any more from this seller and more importantly, I'd use them again and recommend to anyone!"

Rating 10/10

"Great price, super fast processing of my order and very great interaction with staff!"

Rating 10/10

"This is my second transaction with Profeel in the last six months, and both have been excellent.

I ordered a Canon EF 16-35L F4.0 lens on a FridaySaturday, and I was concerned about getting it in time for my trip the following Saturday. Profeel told me that the lens would go out on Monday, and that I would have it by Thursday.

The lens arrived as promised - well packaged, and in perfect condition. I even received emails later into the night keeping me informed about my order.

This is a great place to do business. They care about their customers and are very service oriented.

Rating 10/10

"I just bought Canon's 11 to 24mm lens from Profeel because they offered a really good price. Shipping was with UPS, lens arrived on time, and was well packed. The lens is fantastic!!! I highly recommend Profeel. I will not hesitate to buy again from Profeel. Thank you Profeel for such a great deal on a very expensive lens."

Rating 10/10

"Super seller! Shipped the same day I ordered and I received the order in two days. Items were as described and packed correctly. I had a question for them and their customer service is great, answered my question to my satisfaction."

Rating 10/10

"Amazing! Very helpful with any issues and willing to insure customer satisfaction without sacrificing speedy delivery! Received my order in 1 day! Helped me with a billing issue with ease! Not a single complaint whatsoever!"

Rating 10/10

"Quick and friendly communication, very speedy processing and shipping, and great prices!!! Was so satisfied I bought my second lens from then too. And I have already recommended them to my other photographer friends. "

Rating 10/10

"Always a pleasure doing business with PROFEEL/PMI Digital. The sales force is extremely friendly and helpful. They have a great selection of products at very competitive prices. Shipping is fast and secure! Hats off to Sharon and Esther for answering all of my order questions! Great job!"

Rating 10/10

"I loved how quick and personal the service was. Instead of going back and forth in emails, they called me when needed and sorted things out quickly. Lens reached me on the day promised. And great price too. I recommend them to everybody."

Rating 10/10

"This was my first purchase from Profeel. Since they are canon's authorized dealer, I bought a lens from them. They were very quick in processing the order and I got it within 3 days.
Securely packed package, product as described.

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PROFEEL / PMI Digital [profeel.com] participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,513 merchant members.