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Full Rating Profile
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    • Address: 46 Main St #240 Monsey NY 10952
    • Contact: sales@profeelvideo.com
    • Phone: 800-776.3335 #1
    • Customer Support: 845-425-2070 ext 2
    • Business Hours: 9:00am - 7:00pm Mon-Thur Friday 9:00 AM - 2:30 PM Closed Sat Sun 12:00 Noon - 5.00 pm or as post
    • Fax: 845-425-0221

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.36/10 9.36/10
    Chance of future purchase: Rating 9.87/10 9.87/10
    Shipping & packaging: Rating 9.81/10 9.81/10
    Customer service: Rating 9.93/10 9.93/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

723 Customer Reviews

Rating 10/10
5/5
modified review posted

"I love Esther. I feel like she is a personal friend. She has never steered me wrong and has always treated me as a friend. I look forward to dealing with her in the future."


Rating 10/10
5/5
modified review posted

"Product exactly as discribed, good price, arrived on date quoted."


Rating 10/10
5/5
modified review posted

"I have purchased two items from PROFEEL. A new Canon 70D and a Canon EF 100 2.8L Macro IS USM lens. Both arrived quickly, and were in perfect condition. Both have US warrants and have been registered with Canon USA. I am extremely happy with the service, and contact I have had with the staff at PROFEEL. I would recommend PROFEEL to anyone looking for camera equipment. "


Rating 10/10
5/5
modified review posted

"I started shopping with PMI digital 14 months ago and now use them for all my Lens and Camera equipment purchases. During this time I have purchased a Canon 5D mark III, four canon 600 EX RT flashes and a Canon 85mm f1.2 II lens. I have found that they are flexible with their pricing and havent found anyone better. They are a Canon authorized dealer and all of their products shipped are brand new and include a Canon USA warranty. I have always received my order within 2 to 3 days of placing it and shipping has always been free. Customer service has been very good. I thought I had a problem with one of the flashes. They were great about getting a new one out to me. I would highly recommend them to anyone looking for camera equipment."


Rating 10/10
5/5
modified review posted

"Absolutely the best folks to work with. Best prices, best communication, best shipping. All around fantastic service (instant communication, quick return on email questions) and products as advertised…almost seems like the deals are too good to be true…but they are true! I've been a long time customer of a major New York retailer…I am now a customer of Profeel. The only negative is they don't carry everything I would want to purchase! I'm looking forward to Profeel's expansion and future business with them!"


Rating 10/10
5/5
modified review posted

"For me, this is the one and only place to purchase high end photo equipment. Customer orienter, fast shipping, excellent prices. What not to like? I am defiantly coming back and recommending this place to all of my friends and co-workers."


Rating 10/10
5/5
modified review posted

"I dealt with both Sharron and David. Both were extremely helpful and professional. I had concerns about ordering "on line" but was quickly put at ease. Things could not have gone smoothly, and I would not hesitate to use PMI in the future."


Rating 10/10
5/5
modified review posted

"Pro feel is a seller I believe that is very knowledgeable about the products he/she sells. This seller offers high quality products. Also this seller is among the elite on Ebay who say they are an authorized dealer
and offer a warranty. I feel Pro Feel is a seller I can trust for all of my photographic needs. Thank you for being a valued Ebay seller.
"


Rating 10/10
5/5
modified review posted

"This is the first time I purchased from Profeel. I needed to replace a FF body for a Thursday shoot in Houston. I spoke with David and Esther Wednesday afternoon on the phone. Very helpful. Esther quickly emailed me an invoice and shipped my new camera body overnight. This was a very pleasant purchasing experience.
Thank you Esther and David!
I really appreciate you getting my new camera body out that afternoon.
Best Regards,
JohnF
"


Rating 10/10
5/5
modified review posted

"I purchased an Canon 600 EX speedlite from PMI Digital through eBay. It was a pleasure dealing with them. A fair price, and very fast shipping.

I would easily recommend PMI Digital to anyone looking to make a photo equipment purchase.
"


Rating 10/10
5/5
modified review posted

"Excellent customer service! I received the wide angle Canon lens today and it is exactly what was described. I would do business with them again. "


Rating 10/10
5/5
modified review posted

"Great service as well as a live person you can talk to, will alway buy my canon products from them ."


Rating 10/10
5/5
modified review posted

"This is my first visit of Profeel, following a link from Canon Price Watch. I ordered a bundle of Canon 6D with the 70-300mm f/4-5.6 IS USM lens. The package came on 3/11, which is reasonably fast. I wish that, at their web site, where the order info can be viewed, they would put in the tracking number and let me track the delivery process and be prepared for it. Luckily, I was at home when the package came. So, I was surprised, in a good way."


Rating 10/10
5/5
modified review posted

"I placed an order for a Canon EF 70-200mm f/2.8 L IS II USM Zoom Lens from Profeeel based on the price, reviews for this store and the $200.00 rebate Canon was offering for the lens. Their system quickly emailed me confirmation as you would expect. They also emailed me the printable invoice I would need for the rebate and a printable PDF for the current rebate. I found this extra effort on their part very helpful. The following day the lens was shipped and I was emailed a tracking number. The service was fast and thorough.

The lens arrived well packaged in mint condition. It was clearly a new, never opened, US market item. I am very pleased with the service and product.
"


Rating 10/10
5/5
modified review posted

"Today I received the purchase from the courier. Everything is great!!! I received what I wanted. thanks a lot."


PROFEEL / PMI Digital [profeel.com] is a Merchant Member! Learn more

PROFEEL / PMI Digital [profeel.com] is a merchant member
PROFEEL / PMI Digital [profeel.com] participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,848 merchant members.