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RatingsRating
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Full Rating Profile
  • PROFEEL / PMI D PROFEEL / PMI Digital [profeel.com] Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 46 Main St #240 Monsey NY 10952
    • Contact: sales@profeelvideo.com
    • Phone: 800-776.3335 #1
    • Customer Support: 845-425-2070 ext 2
    • Business Hours: 9:00am - 7:00pm Mon-Thur Friday 9:00 AM - 2:30 PM Closed Sat Sun 12:00 Noon - 5.00 pm or as post
    • Fax: 845-425-0221

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.72/10 9.72/10
    Chance of future purchase: Rating 9.80/10 9.80/10
    Shipping & packaging: Rating 9.80/10 9.80/10
    Customer service: Rating 9.93/10 9.93/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

901 Customer Reviews

Rating 10/10
5/5
modified review posted

"Just a quick shout-out to the fine people at Profeel... I had never ordered from them before and I am very pleased with my purchase of the Canon 7D Mark II.

The camera arrived sooner than I expected and it was in perfect, new condition. I love the camera and I will not hesitate to buy from Profeel in the future. A++
"


Rating 10/10
5/5
modified review posted

"I ordered a Canon 5D Mark III from Profeel and all aspects of the transaction was handled very well. The camera was shipped off as soon as payment was received. "


Rating 10/10
5/5
modified review posted

"Great price and fast shiping. I would order from them again."


Rating 10/10
5/5
modified review posted

"I was a bit skeptical at first,it was a considerable sum of money for me but I got the Dslr I wanted ,quickly..Communication was excellent and they sent me a Seperate invoice and an additional email with tracking info..I have nothing but nice things to say about the whole transaction and will Definately be using them again soon as I want to get an additional lense. And the price ,excellent..
"


Rating 10/10
5/5
modified review posted

"Excellent transaction, very satisfied!"


Rating 10/10
5/5
modified review posted

"I had the fortune of buying my 70-200 f2.8 IS II from Profeel. Not only did they give me a good deal but I had the best customer experience dealing with them through CanonPriceWatch.
The whole process was extremely seamless and quick. The guys over at Profeel were prompt in communication. I needed the lens before Jan 6, 2015 and being the holiday season, it looked like it would have been difficult. But Profeel made it happen at no extra cost to me!
Loved the experience and will definitely shop with them again.
"


Rating 10/10
5/5
modified review posted

"I was not disappointed. I have been a long time customer of BH Photo Video, mainly because of they are top in class for customer service. I was in the market for a Canon 7D II and found this company on eBay. They had stellar reviews but I was still concerned about using them because the dollars involved were significant. I took a chance since they had a killer package for the 7D II with Battery Grip and an extra Canon LP-E6N battery at a very competitive price (one that was not so low you would know something was amiss but one that had an inherent savings of several hundred dollars).

Package arrived on time, contents were impeccable, and the camera and grip are working just fine. Focus options and capabilities are phenomenal, the images are crisp, the camera is a great complement to my Canon 5D II.

I recommend this company and would order from them again.
"


Rating 10/10
5/5
modified review posted

"Cameras arrived quickly. Everything was in perfect order. Price was great."


Rating 10/10
5/5
modified review posted

"Speedy delivery on an excellent deal."


Rating 10/10
5/5
modified review posted

"From the time that I placed my order, all the way through delivery to my address, Profeel's customer service was top notch. What questions I had were answered quickly and correctly."


Rating 10/10
5/5
modified review posted

"Excellent service and quick delivery as advertised.
This is my second order and service and price are outstanding!
"


Rating 10/10
5/5
modified review posted

"I ordered a Canon 7d Mk2 at a great discounted price. I was contacted quickly, given a paypal invoice with all details and shipping included and the camera shipped out immediately. Arrived today in great condition, everything included as expected and works just great. Very happy with the price and the service. Thanks guys! "


Rating 10/10
5/5
modified review posted

"Best deal on the street! Excellent customer service!"


Rating 10/10
5/5
modified review posted

"I've worked with Profeel a few different times now. They are always quick in their responses, friendly, and follow-up. They even send you copies of Canon rebates when your purchase qualified for. Profeel is always the first vendor I go to for my photo needs. "


Rating 10/10
5/5
modified review posted

"I am really pleased with this purchase. The transaction was quickly and professionally handled, I received updates (and rebate forms) while I waited for my item (a Canon lens) to be delivered, and I received exactly what I ordered. Delivery was fast, too. I couldn't have asked for better customer service. "


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PROFEEL / PMI Digital [profeel.com] is a merchant member
PROFEEL / PMI Digital [profeel.com] participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,859 merchant members.