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RatingsRating
Store InformationStore Info
Full Rating Profile
  • PROFEEL / PMI D PROFEEL / PMI Digital [profeel.com] Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 46 Main St #240 Monsey NY 10952
    • Contact: sales@profeelvideo.com
    • Phone: 800-776.3335 #1
    • Customer Support: 845-425-2070 ext 2
    • Business Hours: 9:00am - 7:00pm Mon-Thur Friday 9:00 AM - 2:30 PM Closed Sat Sun 12:00 Noon - 5.00 pm or as post
    • Fax: 845-425-0221

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.69/10 9.69/10
    Chance of future purchase: Rating 9.83/10 9.83/10
    Shipping & packaging: Rating 9.77/10 9.77/10
    Customer service: Rating 9.93/10 9.93/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

853 Customer Reviews

Rating 10/10
5/5
modified review posted

"very good customer support. The order was placed without delay and was received quickly. Also appreciate the rebate forms and helpful instructions from Profeel."


Rating 10/10
5/5
modified review posted

"There was no problem in the order for a Canon 5D Mark III camera body. It was well packaged, exactly as described and arrived in a timely fashion. Communication with the shop was good. "


Rating 10/10
5/5
modified review posted

"The lens came as it should. Packaged very well. I wasn't given a tracking number but that's trivial in my case. Very pleased. Would do business again!"


Rating 10/10
5/5
modified review posted

"I am very pleased with my experience with Profeel. David responded to my inquiry extremely fast and shipped my camera within hours of payment. The Canon 6D w/24-105L lens is everything I expected it to be and more. I highly recommend Profeel to anyone looking for great customer service, super fast shipping and superior product."


Rating 10/10
5/5
modified review posted

"Ordered a 16-35 f4 is for Canon and received excellent personalized service from David. He kept me up to date in emails with every step of the process. Received the lens and couldn't be happier with the purchase!"


Rating 10/10
5/5
modified review posted

"highly recommended.
always real person picks up the phone, and ready to help.
"


Rating 10/10
5/5
modified review posted

"Great customer service… Very responsive, even during the process of returning a defective item. Shipped it back and they had a replacement out for me the very same day."


Rating 10/10
5/5
modified review posted

"Excellent pricing and fast delivery. Have used them twice now."


Rating 10/10
5/5
modified review posted

"Profeel did a great job with price, communication and shipping. I will return to their store again in the very near future."


Rating 10/10
5/5
modified review posted

"Great price, prompt delivery, excellent overall experience."


Rating 10/10
5/5
modified review posted

"Best prices, excellent customer support and a trustworthy business! The place to buy all camera gear! Won't be disappointed. Thank you profeel! "


Rating 10/10
5/5
modified review posted

"I couldn't be more pleased with my shopping experience with Profeel/PMI Digital. I finally decided to take the plunge and purchase a pretty expensive item. I chose Profeel in large part due to their reputation and ratings on sites such as this. I was not disappointed! I received great pricing, fast shipping, an item exactly as described, and AWESOME customer service. I wouldn't hesitate to purchase from this company again and I wholeheartedly recommend them to others. "


Rating 10/10
5/5
modified review posted

"ALWAYS easy, always the most competitive price and just a good experience. I have, and will continue, to recommend PROFEEL."


Rating 10/10
5/5
modified review posted

"Quick, trouble-free transaction. Very responsive and helpful communication."


Rating 10/10
5/5
modified review posted

"This was my first experience with profeel and I was very impressed. Answered all my questions very promptly. Shipping was faster than expected and sales receipt and rebate were emailed to me immediately. I felt I had the experience and stock of a large retailer and the personalized service of a small local shop. I will buy from them again.

"


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PROFEEL / PMI Digital [profeel.com] is a Merchant Member! Learn more

PROFEEL / PMI Digital [profeel.com] is a merchant member
PROFEEL / PMI Digital [profeel.com] participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,891 merchant members.