Radwell International Inc. / PLCCenter.com Reviews - page 6 - PLCCenter.com Ratings at ResellerRatings

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Rating 9.60/10 133 reviews

9.60/100
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All Customer Reviews (133)


Rating 10/10 5/5
modified review posted Apr-05-2012

"Radwell International has always met our expectations when we needed them, your company is a great source for surplus as well as new parts. You have got me out of a jam more than once. I wont hesitate to look to Radwell the next time I have the need."

modified review reply posted Apr-05-2012

JRadwell, Radwell International Inc rep has responded

“Hello Rschmitt,
Thanks for taking the time to provide this feedback and share it with others.
Please let me know personally if we need improvement in any area.
Thanks again for the opportunity's.
John Radwell
Customer Relations”

Rating 10/10 5/5
modified review posted Mar-29-2012

"Our product we ordered arrived quickly and with no problems. I have been contacted twice now to make sure that everything was satisfactory with the product. They really care about customer service. I would recommend this company to others; we will certainly go through this company for future purchases!"

modified review reply posted Apr-02-2012

JRadwell, Radwell International Inc rep has responded

“Hello-
Thank you very much for sharing your feedback. Please let me know personally if you ever have any trouble working with us.
Thanks again,
John Radwell
Radwell International, Inc.”

Rating 6/10 3/5
modified review posted Mar-27-2012

"2 out of four items had price changes after the order was shipped. The second change was not communicated until item shipped. Price more than double and the bearing I recieved was not even the Brand I ordered! My email to PLCCenter was Ignored. Shop elsewhere, this is just a bait & switch outfit. UPDATE: Promptly contacted by phone after this review was posted. Company apologized and refunded the difference. If needed would give them another chance."

modified review reply posted Mar-27-2012

JRadwell, Radwell International Inc rep has responded

“Hello MarcoGtv,
My name is John Radwell. I am very sorry and surprised to hear of this and I sincerely apologize. Sometimes there may be issues outside of our control but communicating promptly with customers is always 100% within our control. We will be contacting you very shortly. We will resolve this to your satisfaction and learn and improve so that this never repeats for you or any other customer. In the meantime please do not hesitate to contact me directly for any reason.
Sincerely, John
John Radwell
Radwell International, Inc.”

Rating 10/10 5/5
modified review posted Mar-27-2012

"Xcellent customer service.Went above and beyond to make sure order was correct and customer satisfied.Wish all vendors were this committed to excellence."

modified review reply posted Apr-02-2012

JRadwell, Radwell International Inc rep has responded

“Hello
Thank you so much for taking the time to share your feedback at Resellerratings.com. Please let me know if you ever have any trouble working with us. We appreciate the opportunity's you send our way very much..
Thanks again,
John Radwell”

Rating 10/10 5/5
modified review posted Mar-15-2012

"Shipping was quick and item came without any defect. It is installed and works as it should. Price was right. We are very happy with everything. "

modified review reply posted Mar-20-2012

JRadwell, Radwell International Inc rep has responded

“Hello 1Kat1,
I just wanted to write you a quick note to thank you for taking the time to share your feedback. This was very kind and thoughtful of you and it is greatly appreciated. If there is ever a problem working with us, please ask for me by name.
Thanks again,
John Radwell
Radwell International, Inc.”

Rating 10/10 5/5
modified review posted Mar-15-2012

"The deal with PLC Center went really smooth, the unit is working and doing what it suppose to do, while I saved a nice couple of bucks on a brand new item, my customer is really happy with it.

I also use PLCCenter for prices references.
"

modified review reply posted Mar-20-2012

JRadwell, Radwell International Inc rep has responded

““Hello PBillc,
Thanks for taking the time to share this feedback with others. Please continue to use our website for pricing references but always allow us to confirm the data listed prior to making any concrete plans based on that data. Thanks for any opportunity you send our way and thanks again for your kindness in sharing your experience.
Sincerely,
John Radwell
Radwell International””

Rating 10/10 5/5
modified review posted Mar-14-2012

"Our repair was processed even faster than quoted, and the work done was superb. We would definitely use Radwell again for our repair work."

modified review reply posted Mar-20-2012

JRadwell, Radwell International Inc rep has responded

“Thanks Jgreenewv for taking the time to share your experience at Resellerratings. In addition to the capability of Repairing equipment Radwell is also one of the worlds the largest stocking suppliers of Surplus and New controls and MRO supplies. If you ever have any trouble with us, or run into a supply challenge that you think we may be able to help you with, please never hesitate to ask. We greatly appreciate any opportunity you send our way and thank you again for your kindness.
Sincerely,
John Radwell
Radwell International, Inc.”

Rating 10/10 5/5
modified review posted Mar-01-2012

"I needed hard to find breakers for an older circuit breaker panel. Radwell had stock for a great price and shipping was very fast. I would definately recommend Radwell."

modified review reply posted Mar-20-2012

JRadwell, Radwell International Inc rep has responded

“Hello Avritch,
I wanted to thank you for taking the time to share your positive feedback. Please let me know personally if there are ever any problems working with us and thanks again for your thoughtfulness.
Kind Regards,
John Radwell
Radwell International, Inc”

Rating 10/10 5/5
modified review posted Mar-01-2012

"The website was easy to use and the order easy to place and pay for. The items were received in good condition, packed well, and shipped very quickly. I was very satified with the service and will definitely do business with Radwell International again."

modified review reply posted Mar-20-2012

JRadwell, Radwell International Inc rep has responded

“Hello cbabkirk,
Thanks for taking the time out of your busy day to share this feedback with others. This was very kind and thoughtful of you. We strive to make every customer experience the best possible.

Please let me know if you ever have any trouble working with us and thanks again,
John Radwell
Customer Relations
Radwell International Inc.”

JRJGAS's Avatar
Stafford Springs, CT
Rating 10/10 5/5
modified review posted Mar-01-2012

"I ordered parts for our business from here. The representative was very helpful and educated. Our order was received much quicker than we expected. We will definitely keep their information on hand and order from them again as needed. Thanks!"

modified review reply posted Mar-01-2012

JRadwell, Radwell International Inc rep has responded

“Hello Jrjgas-
My name is John Radwell (I work with John who followed up with you earlier). I just wanted to thank you myself for taking the time to share your experience. This was very kind of you and it is very appreciated. Thanks for the opportunity to be of service and please let me know personally if you ever have any trouble working with us.
Kind Regards,
John Radwell
Rqadwell International, Inc.”

Rating 10/10 5/5
modified review posted Feb-21-2012

"Great company. Easy to find what I need despite the vast selection offered. Great customer service as well. "

modified review reply posted Mar-01-2012

JRadwell, Radwell International Inc rep has responded

“Hello Sapper1stad,
I wanted to thank you personally for your kind words. We stock more automation Surplus than any other supplier in the world (and we add thousands more per day). If you ever have can't find what you need online at www.PlcCenter.com please let us know. In addition to the greatest collection in one place of automation and MRO inventory, we can also reach out to thousands of alternate sources looking for whatever you need.
Thanks again for sharing your experience and please let me know if you ever have any trouble working with us.
Sincerely,
John Radwell
Radwell International, Inc.”

Rating 10/10 5/5
modified review posted Feb-16-2012

"Ordered two AB Panlview 1200's. Excellent service and fast response. Received shipment within days and installed items without losing much run time on the machine."

modified review reply posted Mar-01-2012

JRadwell, Radwell International Inc rep has responded

“Hello ddm987,
My name is John Radwell. I am the VP of Customer Relations at Radwell International. I just wanted to take a moment to thank you personally for taking the time out of your busy day to share your positive experience. Please let me know personally if we ever fail to impress.
Thanks again,
John”

Rating 10/10 5/5
modified review posted Feb-10-2012

"CAN'T SAY ENOUGH. GREAT SERVICE, QUALITY, QUICK TURN AROUND, OUTSTANDING CUSTOMER SERVICE. BESIDES THIS TRANSACTION, WE'VE PURCHASED ITEMS, HAD REPAIRS DONE AND EVEN A SITUATION THAT WAS TIME CRITICAL AND RADWELL CAME THRU WITH AMAZING SPEED. VERY POSITIVE EXPERIENCES."

modified review reply posted Feb-13-2012

JRadwell, Radwell International Inc rep has responded

“Hello-
I wanted to thank you again for the kindness you have shown us in posting this review. We work very hard every day to provide our customers with the very best products and services and greatly appreciate those customers who take the time and effort to share their experience. If ever there is anything myself or Radwell can do for you please never hesitate to ask for me by name.
Thanks again,
John Radwell
Radwell International, Inc.”

Rating 8/10 4/5
modified review posted Feb-06-2012

"Thank you for helping me and the company save money on repairs. This has helped bolster my annual review which in turn has put more money in my paycheck.
Thanks again."

modified review reply posted Feb-13-2012

JRadwell, Radwell International Inc rep has responded

“Hello RMB47,
Thanks for taking the time to share your feedback on this public forum. The next time you work with us I want us to do even better and earn Excellent scores in all categories. Thanks again and please let me know if you ever have any trouble with us moving forward.
Sincerely,
John Radwell
Radwell International, Inc.”

Rating 10/10 5/5
modified review posted Feb-06-2012

"I have received my complete order rapidly and everything was working perfectly.

Very satified with service and prompt reply and delivery"

modified review reply posted Feb-13-2012

JRadwell, Radwell International Inc rep has responded

“Hello Sergio13,
I just wanted to take a moment to thank you for giving us the opportunity to be of service and for sharing your feedback. This was very thoughtful and kind of you. If you ever have any trouble with us please let me know personally.
Thanks again,
John Radwell
Radwell International, Inc.”

 
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