Radwell International Inc. / PLCCenter.com Reviews - page 5 - PLCCenter.com Ratings at ResellerRatings

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Rating 10.00/10 135 reviews

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All Customer Reviews (135)


Rating 10/10 5/5
modified review posted Jun-21-2012

"Appreciate the followup. The two Dynalco tachs work fine and we got quite a deal. You guys have a good thing going there. Thanks again…"

modified review reply posted Jun-22-2012

JRadwell, Radwell International Inc rep has responded

“Hello Rick,
I wanted to let you know how much I appreciate your feedback. Please let me know if the Tachs give you any trouble.
Thanks again for the opportunity to be of service,
John Radwell
Radwell International, Inc.”

Rating 10/10 5/5
modified review posted Jun-15-2012

"We are a bottling company in Salem, Ma. When one of our high speed labelers went down, the machine manufacture was out of stock on a critical driver board, I searched Google and found Radwell Inc. They not only had what I needed, they were less than half the cost and I had at 8:00am the next day saving us about $25,000 in lost production. Before you buy any OEM electronics, step motors, etc., check Radwell. You'll kick yourself for not doing it sooner. Ed Berman, President, Tropical Products Inc. Salem, Ma."

modified review reply posted Jun-22-2012

JRadwell, Radwell International Inc rep has responded

“Hello Eberman,
I greatly appreciate that you shared your experience with others. We do try to impress 100% of the time. If you have any trouble with these boards or have any other issues that we can help you with please let us know.
Thanks again for the opportunity and for your kindness.
John Radwell
Radwell International, Inc.”

Rating 10/10 5/5
modified review posted Jun-14-2012

"I WOULD REAMEND RADWELL AND THE BEST REPAIR BISNESS OUT THERE. THAT CAN WORK ON OUR REPAIR PARTS. "

modified review reply posted Jun-22-2012

JRadwell, Radwell International Inc rep has responded

“Thanks bperment for leaving this feedback. If you do ever experience any problems with us, please feel free to contact me directly.
We consider problems great opportunity's to learn and improve.
Thanks again for your business
John Radwell
Radwell International, Inc.”

Rating 10/10 5/5
modified review posted Jun-13-2012

"Part was readily available complete with photo to verify that it was the correct part. Customer service was helpful in cross referencing part numbers. Shipping was quick, part came in good order and works perfect."

modified review reply posted Jun-22-2012

JRadwell, Radwell International Inc rep has responded

“Hello-
I wanted to thank you again for the kindness you have shown us in posting this review. We work very hard every day to provide our customers with the very best products and services and greatly appreciate those customers who take the time and effort to share their experience.
If ever you have any trouble with us, please ask for me directly.
Thanks again,
John
Radwell International, Inc.”

Rating 10/10 5/5
modified review posted Jun-08-2012

"Most of the time we get to deal with people just doing there job but sometimes you meet people over the phone that share your passion for getting things done that are important to you. I believe that the folks at Radwell have been inspired either on their own or by exceptional management that appreciates what the customer wants and how they like to be treated. I give them my highest recomendatiion and look forward to doing business with them in the future. Oh yea, they have great prices as well. What more could you ask for.
Keep up the good work guys.

I would like to cut and paste some feed back I sent earlier to Michael at Radwell I think you would enjoy and how he helped me save the day.

Regards from the jungles of the Congo in Africa.
Bob

Hello Michael,

Invoice looks good. Everything OK. Also would like to inform you that the card was installed and works perfectly and we are back on line. Once again thanks for your speedy service which saved the day.

After receiving the card in Dewey Arizona, the next day I hopped on a plane for a 42 hour flight to Atlanta then connected to Johannesburg South Africa, over night, then a private charter into the Congo where the card was installed into a critical part of the plant that produces acid which is used for a $4 million/day copper extraction process.

Needless to say everyone was relieved that everything worked and impressed with the precision and speed with which it was executed. You and I played an important role. Too bad we could not have gotten a small percentage of of the money we saved the company.

I just hope they don't forget to reimburse me for the card now. LOL.

I would not be surprised if we don't have to repeat the process again the next time there is a critical failure in the mine.

On behalf of everyone involved, thanks again.

Regards Bob."

modified review reply posted Jun-11-2012

JRadwell, Radwell International Inc rep has responded

“Hello Bob,
My name is John- I have the pleasure of working with Mike. I just wanted to take a moment to thank you again for giving us the opportunity to be of service and for sharing your feedback. As I am sure your words will inspire all of our staff I have shared your feedback with all of our employees. This was very thoughtful and kind of you and I am very happy to hear that your customer is up and running again. If you ever have any trouble with us please let me know personally.
Thanks again,
John Radwell
Radwell International, Inc.””

Rating 10/10 5/5
modified review posted Jun-08-2012

"would like to say thank you to Andy duke & ashley bigelow for there help & would be more than happy to use again"

modified review This review was modified by AWilde on June 08 2012 08:42:02 AM
modified review reply posted Jun-11-2012

JRadwell, Radwell International Inc rep has responded

“Hello Awilde,
Thanks for taking the time to leave this feedback, it is very appreciated. I understand that we should have sent you your payment sooner than we did so I greatly appreciate your understanding. Moving forward if there is ever anything that I or our UK management team can do for you, please let us know. Our goal is to meet all our promises and be the best possible company in every way.
Thanks again,
John
John Radwell
Radwell International, Inc.””

Rating 10/10 5/5
modified review posted Jun-05-2012

"The transformers are working well. I have used them to construct a 150 Volt DC power supply for use in testing some DC motor controllers we are building for an aero-space customer. Somewhat an unconventional use, but just what we needed. I've always been most satisfied with the Items I've purchased from you. I'm not sure if I've ordered anything else for DCI from you, but I know I have when I had my own electrical contracting business."

modified review reply posted Jun-11-2012

JRadwell, Radwell International Inc rep has responded

“Hello Rudy,
I wanted to thank you personally for taking the time out of your busy day to share your feedback with others. If you do ever experience any problems with these transformers (or need us in any way), please feel free to contact me directly. We consider problems and challenges great opportunity's to learn and improve and we greatly appreciate all feedback.
Sincerely,
John Radwell
Radwell International, Inc.””

Rating 10/10 5/5
modified review posted Jun-05-2012

"Great Job by John and his team. Could not have been happier with the boards they rebuilt"

modified review reply posted Jun-11-2012

JRadwell, Radwell International Inc rep has responded

“Hello Paul,
I wanted to send you a quick note to thank you for taking the time to share your feedback. This was very thoughtful and greatly appreciated. Please never hesitate to contact me directly if I can ever help in any way.
Thnks again,
John Radwell
Radwell International, Inc.””

tantap's Avatar
Eastern Townships, QC Canada
Rating 10/10 5/5
modified review posted May-24-2012

"Excellent communication and fast shipping."

modified review reply posted Jun-01-2012

JRadwell, Radwell International Inc rep has responded

“Thanks Tantap for taking the time to share your feedback. We greatly appreciate your business and kindness.
Let me know if you ever have any issues with us-
John Radwell
Radwell International, Inc.”

bibbyp's Avatar
Florida
Rating 10/10 5/5
modified review posted May-04-2012

"We at the City of Sanford FL are very pleased with Radwell and PLCCenter. I just made another order today. I intend to do more business in the near future."

modified review reply posted May-15-2012

JRadwell, Radwell International Inc rep has responded

“Hello,
I wanted to thank you for taking time out of your busy day to leave this feedback in a public forum. If there is ever a complaint with Radwell International or PLCCenter.com please let me know personally. I have asked Frank to follow up with you on your recent order.
Thanks for the opportunity to be of service.
Sincerely,
John Radwell”

Rating 10/10 5/5
modified review posted May-01-2012

"Great Company with Excellent customer service. No problems whatsoever. I give them an A++ for caring so much about their customers."

modified review reply posted May-01-2012

JRadwell, Radwell International Inc rep has responded

“Hello-
My name is John Radwell. I greatly appreciate your comment and thank you for taking the time to share. We do work very hard to become the very best supplier that we can be, and every day we try to improve over the day before. If we ever fall short of expectations please ask for me by name.
Thanks again,
John
Radwell International, Inc.”

Rating 10/10 5/5
modified review posted Apr-27-2012

"Radwell International Inc./PLCCenter was an absolute pleasure to work with. They were professional, prompt and honest. They provided our company with a repair quote and did not deviate from it with hidden charges or fees. The repairs were completed quickly and returned to us with no hassles. I highly recommend using Radwell as an alternative to buying expensive new equipment. "

modified review reply posted May-01-2012

JRadwell, Radwell International Inc rep has responded

“Hello Craig,
I wanted to send you a quick thanks for taking the time to leave this feedback. If ever we fail to impress I would appreciate your letting me know. We use all issues to improve, so we actually appreciate constructive criticism as well the positive feedback from customers.
Thanks again-
John Radwell
Radwell International, Inc.”

Rating 10/10 5/5
modified review posted Apr-26-2012

"Doing buisness with Radwell International, Inc. was a pleasure. The product and service was outstanding."

modified review reply posted May-01-2012

JRadwell, Radwell International Inc rep has responded

“Hello Lamco-
My name is John Radwell. I wanted to send you a quick thank you for taking the time out of your busy day to share your feedback. Please let me know if you have any trouble with us moving forward but always expect us to give our very best effort every time that you contact us.
Thanks again,
John
Radwell International, Inc.”

Rating 10/10 5/5
modified review posted Apr-26-2012

"The Radwell Team provided us with excellent service both with quoting the work we required to repair a customer's product quickly and competively and with the ease and very fast turn-around time on the actual work. It's wonderful to have the ability to provide our customer with options and support on an obsolete product. Everyone I encountered during this transaction was more than helpful and extremely pleasant. "

modified review reply posted May-01-2012

JRadwell, Radwell International Inc rep has responded

“Hello AARussell-
I just wanted to send you a quick thanks for sharing this feedback. We greatly appreciate resellers. Resellers expand our reach and allow us (through you) to provide the end user with both quality parts and excellent communications. Please let me know if you ever have any trouble working with us. Using us should be profitable (and pleasant) or we are not meeting our own expectations.
Thanks again,
John
Radwell International, Inc.”

Rating 10/10 5/5
modified review posted Apr-23-2012

"Radwell International has always delivered top quality parts. Last order were Mead Air Valves and they got to me in excellect condition Thanks Radwell for a job well done."

modified review reply posted May-01-2012

JRadwell, Radwell International Inc rep has responded

“Hello-
My name is John Radwell- I work with John who followed up with you. We are very happy to hear that your order for the valves went well. I just wanted to thank you personally for sharing your feedback and for the opportunities. Please let me know personally if you have any trouble whatsoever moving forward.
Thanks again,
John”

 
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