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142 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/PLCCenter","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","store_rating":"9.50","total_reviews":"142"}, "store");)
reply posted Apr-09-2013 “Hello Nkessell,
My name is John Radwell. I just wanted to send you a quick note to thank you personally for sharing your feedback. Please let me know if you ever have any trouble, or ideas for improvement for us. We greatly appreciate your business and your thoughtfulness,
Sincerely,
John Radwell
VP, Quality, Customer and Vendor Relations
Radwell International, Inc.”
reply posted Apr-04-2013 “Hello-
I just wanted to thank you again for sharing your feedback. I also wanted to let you know that due to your taking the time to thank Eric publically our CEO Brian Radwell has just given Eric what we call a "Presidents Award". This was on top of the "Above and Beyond" accommodation that I had already sent to Eric. Once again many thanks. You have made Eric and others of our staff very proud of what they do and this kindness can only improve their confidence and dedication. Please never hesitate to contact me directly in the future if there is ever anything that I can do for you.
Sincerely,
John Radwell
Radwell International, Inc.”
reply posted Apr-09-2013 “Hello Rick,
I really appreciate that you shared your experience. We do try to impress 100% of the time. If ever you have any trouble working with us please ask for me by name.
Thanks again for the opportunity's
John Radwell
Radwell International, Inc.”
reply posted Apr-09-2013 “Hello Anthonycao,
Thank you for giving us the opportunity to be of service and for sharing your feedback. This was very thoughtful and kind of you. If you ever have any trouble with us please let me know personally.
Thanks again,
John Radwell
Radwell International, Inc.”
reply posted Mar-27-2013 “Hello-
I greatly appreciate that you shared your experience with others. We do try to impress 100% of the time. If ever you have any trouble working with us please ask for me by name.
Thanks again for the opportunity and for your kindness.
John Radwell
Radwell International, Inc.”
reply posted Mar-27-2013 “Hello Diles,
Thanks for sharing your feedback at this forum. Complaints are seen as opportunity's to improve at Radwell and the result after applying this idea for many years is a team of continuously improving professionals working together every day to achieve the goal of happy customers.
Please let me know if you ever have any problems or ideas that will help us improve further and thanks again for your kindness.
Sincerely,
John Radwell
Radwell International Inc.”
reply posted Mar-21-2013 “Hello-
My name is John Radwell. I just shared your feedback with our team. I know you were working with Greg (Inside sales) on an order and I asked Dennis to follow up with you (Outside sales). The thoughtfulness and kindness in your comments are greatly appreciated. If there is any problem with this order (or any quote/order in future) please never hesitate to contact me personally. We are very fortunate to have you as a customer and will always do our very best.
Thanks again,
John
Radwell International, Inc.”
reply posted Mar-21-2013 “Hello-
I wanted to send you a quick note to thank you for your kindness. I have shared your comments with our sales and returns teams. Customers as thoughtful as you are especially appreciated. If you ever have any kind of complaint working with Radwell/PLCcenter.com please involve me personally.
I wish you all the best,
John Radwell
Radwell International, Inc.”
reply posted Mar-21-2013 “Hello Kathleen,
I just wanted to send you a quick note to thank you personally. You have made our staff feel good about what they do and I greatly appreciate that. I can tell just by the way you worked with us, that your customers and coworkers and vendors are extremely lucky to have you work for or with them. If you ever have any trouble with Radwell or PLCcenter.com please let me know. You deserve all the best.
Thanks again,
John Radwell
Radwell Inernational, Inc.”
reply posted Mar-21-2013 “Hello Mark,
Thank you so much for taking the time out of your busy schedule and important work at WSDOT to leave this feedback. We have shared your kind words with our team. We look forward to working with you again and if we do ever have any issues please let me know personally. We value every customer and every opportunity and we continuously learn and improve.
Thanks again,
John Radwell
Radwell International”
reply posted Mar-21-2013 “Hello-
I just wanted to send you a quick note to thank you for your kind and thoughtful feedback. We have shared your feedback with Jerry and Tim (and many of our team). If there is anything that we can ever do for you please never hesitate to ask.
Thanks again,
John Radwell”
reply posted Mar-21-2013 “Hello Onegoliath,
My name is John Radwell. I just wanted to send you a quick note to thank you personally for the kind words. I think we can always do better, but I greatly appreciate the thoughtfulness. If there is ever any problems with us please do not hesitate to get me involved.
Thanks again,
John
Radwell International, Inc.”
reply posted Mar-21-2013 “Hello-
Thank you so much for leaving this feedback. This was very kind and thoughtful of you and is greatly appreciated.
If you ever have any trouble working with Radwell or PLCcenter.com please let me know personally.
Thanks again,
John Radwell
Radwell International, Inc.”
reply posted Mar-11-2013 “Hello Hollobad,
I just wanted to send you a quick note to thank you for sharing your feedback at this public forum. This was very thoughtful and kind of you and it is greatly appreciated.
Please let me know personally if you ever have any trouble working with us.
Thanks again,
John Radwell
Radwell International, Inc.”
reply posted Feb-19-2013 “Hello Dyna-Christine,
Thanks for taking the time to leave this feedback, it is greatly appreciated. If there is ever anything I can do for you, please let me know. Our goal is to meet our delivery promises and be the best possible company in every way.
Thanks again,
John Radwell
Radwell International, Inc.”
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posted Apr-03-2013 
This review was modified by 
![Share](javascript:share_rating({"review_body":"Eric Maccabe, PLC Center Qa Team Leader, was exceptionally invaluable to our project. When no issue was found with the function of our PLC, he went the extra mile to extract the Ladder Diagram from the PLC program. With the aid of the ladder diagram that Radwell provided, we were able to pin-point the cause of the malfunction and return the pump to service today. This has saved the $50,000 cost of buying a new pump when only a sensor and a relay were not working.<br><br>We have been very pleased with the service and products provided by Radwell International, and look forward to working with them again in the future.<br>","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2582753#comment2582753","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"plcNSjohn","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The Rowland company is an specialty distributor of industrial power transmission components. We often have requests from our customers to supply electrical control components. We have been using Radwell International for several years as a resource to supply these components.","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2582541#comment2582541","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"RickCarel","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent customer service! I was blown away with how quickly and generous PLCCenter.com was after placing an order. They helped find equivalent on items that did not pass their quality control and upgraded shipping speed at no extra charge and even deducted rush fee. Will absolutely do business with PLCcenter.com again.","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2574645#comment2574645","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"anthonycao","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This company had an excellent selection of products, competitive pricing, and fast delivery. I had a very good experience with them!","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2555969#comment2555969","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"nschrepp","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Radwell is the perfect place for sourcing items that can otherwise be difficult to find. I always receive a quote quickly and items have always been delivered within the quoted time. Prices are also very competitive.","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2538075#comment2538075","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"DILES","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Received exceptional customer service. The website is outstanding offering pics, new, surplus & repair options. Amazing response time to quotes, orders and general information. I was really amazed and impressed of the level of professionalism and genuine interest in us as a customer!!! The broad range of brands reduced our transaction costs enabling us to issue one purchase order instead of 3 or 4. I do not give a good review unless its deserved.","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2531329#comment2531329","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"BLISSBUYER","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Superlative service! Great products and prices. All my queries were responded to quickly and professionally. I made a mistake and had to return portions of the order and the returns were handled quickly and professionally. Highly recommended.","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2530663#comment2530663","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"snaimpally","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"When dealing with Radwell I was treated with respect and valued as a customer. They honestly have great customer service and coming from the customer service field that is very important to me. I will continue to use Radwell\/PLCcenter due to the high standards and integrity the employees implement into their daily duties. Very happy with this company!","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2526957#comment2526957","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"KathleenMartin","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":" My name is Mark Epstein,I maintain the electrical systems on 4 Moveable Span Bridges for the WSDOT.<br> I have been very happy with Radwell, they have always had or been able to find what I need for my repairs.I tried another supplier because I was not patient enough in waiting for your reply and ended up paying double! I will not make that mistake again, Radwell will be my first choice for all my needs and I am looking forward to have the opportunity to use your services again.","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2522637#comment2522637","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"WSDOT","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Best customer service (Jerry & Tim), best website so easy to use, Thank You!!","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2522383#comment2522383","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"ctitus","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The process was seamless, from ordering to receiving the product. I honestly cannot think it could have been done better.","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2495377#comment2495377","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"Onegoliath","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The ACC Display we received work perfectly. If we ever need obsoleted unit or any type of repair work you will be first on my list.","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2491573#comment2491573","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"lagjag","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The customer service was excellent! The cost of the repair was communicated along the way and the repair itself was done quickly. The returned parts are in excellent working order and I am very pleased with the service! ","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2479503#comment2479503","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"hollobad","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This is the first time we shopped through Radwell, and it turned out a very good experience. Responses are quick and service are excellent. Somehow our financial staff made the wrong remittance, Radwell helped to return the amount. It's such a integrity company.","link":"http:\/\/www.resellerratings.com\/store\/PLCCenter\/review\/2408435#comment2408435","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PLCCenter.jpg","store_name":"Radwell International Inc. \/ PLCCenter.com","username":"dyna_christine","rating":"5"}, "single");){kind=link}
"Your customer service people and sales people were very helpful. The products we ordered came in a timely fashion and were very satisfactory. We would recommend your company and we will order again. Thank you."