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"I feel as though I have been lied to on multiple occasions by this company. I ordered a sony mini-dv camcorder, and also got the verification message causing me to call them to verify my order. They pushed their package deal on me and basically said that in order to have the item shipped today, I had to buy the package (with hindsight, I should have gone elsewhere at that point). They agreed to ship second day for no charge. The following day, I checked the status, and it had not shipped. I called and told them that I expected the shipment 2 days after I ordered. The CSR changed the order to next day shipping at no charge. The following day I checked the status, and it still showed up as "order forwarded to shipping department". I called again to confirm, and they say that it shipped. I told them at this time that if it was not on a UPS truck, I wanted the order cancelled. They tell me "no problem, you will have it tomorrow". I agreed to purchase the product only if it was shipped in a timely fashion. They are also unable to produce a tracking number at this time. I will not use this merchant again, regardless of advertised price."
"I ordered a camcorder that was supposed to be in stock using their online web form. When I checked the status using their order number, a messaged indicated that I needed to call the store. They tried very hard to sell me additional items which I refused. The sales person told me that "yes the camera was in stock and would be shipped". The next day when I checked the status again, a message said my order was pending. When I called them, they said that the order was on back order for a couple of weeks. I called 2 more times that day as a "new customer" checking the status of the camera and was told, yes it was definitely in stok and could be shipped that day. I called back 2 more times that same day with ny purchase order number and they said that it was on back order. Bottom line, if you don't buy very expensive accessories, you won't get the camera at the Web price. That is their only guarantee."
"If you are looking for an honest, reliable online retailer...keep looking because PC and Plasma ain't it. I ordered a $2800 camcorder which the website said was in stock. The typical street price for this item is usually more than $3200, so you can see why I was interested. The next day I got an email asking me to phone PC and Plasma and confirm some of my info. When I got on the line they wanted to sell me about $400 worth of accessories I don't need and don't want. I politely declined. The customer service guy said the camcorder was instock and I'd receive it in 7 to 10 days. After a week, I called and was informed it was not in stock. They "checked" with their warehouse and I was assured it would be in within the week. Another week passes and now I'm told it'll be 4 to 6 weeks. It became clear they had lost interest in selling be the item when they knew they weren't going to pad their profits with overpriced accessories. Stay away from this outfit and others that operate this way. "
"This is one of those companies that does business in volume with little or no concern for their customers. They emailed me to call them for credit card verification (first time this ever happened to me for an online order). When I called, they said there was no problem, and that my order would be shipped. A couple of days later I called again to check, and was told my order was being held pending credit card verification. After I threatened to cancel, they PROMISED me it would be shipped that day. Later I received an email saying that my order was cancelled because the item was discontinued. These guys completely wasted five days of my time with their incompetence."
"I ordered a Canon 10D online. The next day I got an email saying I need to call in to "verify" my order. I called in and got the "what's your name, address, phone?". After we got the "verification" out of the way, I was barraged with attempts at add on sales "are you sure you don't want this kit, yada, yada, yada...". I refused all additional offers and was assured my order was good to go. A week went by, I called back to check on the status. I went through the "verification" again and was told "we had problems processing your order" and "would you like us to try again?" WTF, you mean to tell me my order would've just sat and stew longer had I not called in so you can ask me if you could "try again". I canceled the friken order on the spot. Turned around and ordered from B&H for the same price and it was shipped 2 hours later. Should've done that to begin with."
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![Share](javascript:share_rating({"review_body":"I ordered a camcorder that was supposed to be in stock using their online web form. When I checked the status using their order number, a messaged indicated that I needed to call the store. They tried very hard to sell me additional items which I refused. The sales person told me that \u0022yes the camera was in stock and would be shipped\u0022. The next day when I checked the status again, a message said my order was pending. When I called them, they said that the order was on back order for a couple of weeks. I called 2 more times that day as a \u0022new customer\u0022 checking the status of the camera and was told, yes it was definitely in stok and could be shipped that day. I called back 2 more times that same day with ny purchase order number and they said that it was on back order. Bottom line, if you don\u0027t buy very expensive accessories, you won\u0027t get the camera at the Web price. That is their only guarantee.","link":"http:\/\/www.resellerratings.com\/store\/PC_Plasma\/comment\/178049#comment178049","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Plasma.jpg","store_name":"PC & Plasma","username":"RonABryant","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"If you are looking for an honest, reliable online retailer...keep looking because PC and Plasma ain\u0027t it. I ordered a $2800 camcorder which the website said was in stock. The typical street price for this item is usually more than $3200, so you can see why I was interested. The next day I got an email asking me to phone PC and Plasma and confirm some of my info. When I got on the line they wanted to sell me about $400 worth of accessories I don\u0027t need and don\u0027t want. I politely declined. The customer service guy said the camcorder was instock and I\u0027d receive it in 7 to 10 days. After a week, I called and was informed it was not in stock. They \u0022checked\u0022 with their warehouse and I was assured it would be in within the week. Another week passes and now I\u0027m told it\u0027ll be 4 to 6 weeks. It became clear they had lost interest in selling be the item when they knew they weren\u0027t going to pad their profits with overpriced accessories. Stay away from this outfit and others that operate this way. ","link":"http:\/\/www.resellerratings.com\/store\/PC_Plasma\/comment\/143865#comment143865","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Plasma.jpg","store_name":"PC & Plasma","username":"hahnds","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This is one of those companies that does business in volume with little or no concern for their customers. They emailed me to call them for credit card verification (first time this ever happened to me for an online order). When I called, they said there was no problem, and that my order would be shipped. A couple of days later I called again to check, and was told my order was being held pending credit card verification. After I threatened to cancel, they PROMISED me it would be shipped that day. Later I received an email saying that my order was cancelled because the item was discontinued. These guys completely wasted five days of my time with their incompetence.","link":"http:\/\/www.resellerratings.com\/store\/PC_Plasma\/comment\/140255#comment140255","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Plasma.jpg","store_name":"PC & Plasma","username":"discontiguous","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a Canon 10D online. The next day I got an email saying I need to call in to \u0022verify\u0022 my order. I called in and got the \u0022what\u0027s your name, address, phone?\u0022. After we got the \u0022verification\u0022 out of the way, I was barraged with attempts at add on sales \u0022are you sure you don\u0027t want this kit, yada, yada, yada...\u0022. I refused all additional offers and was assured my order was good to go. A week went by, I called back to check on the status. I went through the \u0022verification\u0022 again and was told \u0022we had problems processing your order\u0022 and \u0022would you like us to try again?\u0022 WTF, you mean to tell me my order would\u0027ve just sat and stew longer had I not called in so you can ask me if you could \u0022try again\u0022. I canceled the friken order on the spot. Turned around and ordered from B&H for the same price and it was shipped 2 hours later. Should\u0027ve done that to begin with.","link":"http:\/\/www.resellerratings.com\/store\/PC_Plasma\/comment\/130670#comment130670","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Plasma.jpg","store_name":"PC & Plasma","username":"SanduneCC","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I just wanted to point out that their SSL Certificate is not only expired, is for a different Domain Name","link":"http:\/\/www.resellerratings.com\/store\/PC_Plasma\/comment\/122217#comment122217","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Plasma.jpg","store_name":"PC & Plasma","username":"carguy84","rating":"0"}, "single");){kind=link}
"I feel as though I have been lied to on multiple occasions by this company. I ordered a sony mini-dv camcorder, and also got the verification message causing me to call them to verify my order. They pushed their package deal on me and basically said that in order to have the item shipped today, I had to buy the package (with hindsight, I should have gone elsewhere at that point). They agreed to ship second day for no charge. The following day, I checked the status, and it had not shipped. I called and told them that I expected the shipment 2 days after I ordered. The CSR changed the order to next day shipping at no charge. The following day I checked the status, and it still showed up as "order forwarded to shipping department". I called again to confirm, and they say that it shipped. I told them at this time that if it was not on a UPS truck, I wanted the order cancelled. They tell me "no problem, you will have it tomorrow". I agreed to purchase the product only if it was shipped in a timely fashion. They are also unable to produce a tracking number at this time. I will not use this merchant again, regardless of advertised price."