"THESE GUYS ARE CROOKS! NEVER got item. I called after several days of not being shipped. They replied that item was out of stock for 7 to 10 days. I emailed them back immediately and told them to cancel order. Just 3 hours later I received a bogus tracking number. How could they send something that 3 hours earlier they stated they wouldn't have for 10 days! CROOKS! Interestingly, today (nov30th) one day after posting this review, they sent me an email stating they refunded me for th item. Why would they refund an item they supposedly sent? Idiots, liars and thieves!"

"Shipping charges was WAY OFF. $22 for 2nd day. When I received the package it was exactly 6 ounces. It felt light. When I open up the package to inspect the contents, I was short one item (an AR15 wrench multi tool). I opened up the folded invoice to find a note that states they had an error in their inventory and prefer an exchange on the missing item. I was pretty disappointed. The credit card was charged for the missing item. Further more there was no credit or adjustment to both missing item and shipping charges. When I calculated shipping for the item as they shipped it (USPS First Class Mail) it only cost $1.87 from Zip Code 58102 to 95133. What a stunt they pulled on this I feel ripped off. Further more during the initial purchase I received an order confirmation for the item shipping out with a tracking number and a note saying it was shipping via USPS 1st class mail. I immediately emailed sales department to ask what is going on as I was charged $22 for shipping 1st class. I have yet to hear from them. Bottom line, beware of shipping charges. My experience with missing parts from an order and the outrageous shipping charges: I don't plan on placing an order with them again. I'm this pissed that I have to waste my time and throw a red flag out for those who are not in the know."

"While this stumbled-upon retailer was offering a much needed item for the lowest price around, it took some initial checking before making the buy.

Outdoor Bunker exists as a single, brick-and-mortar store, an online website, and ebay seller; a trend of most small-scale businesses these days. Although there were sales being made much earlier (online), both the site and "official" ebay entity really only came into existence in 2007.

Their website alone is not something that would inspire confidence had it been the only source of purchasing the item at a great price. Not only is it clunky in design (unwieldy in basic organization), possessing of rudimentary--even some non-functioning--features, and bare minimum item details (typical of half of the suppliers in the market, but sans customer reviews), there's no free shipping except over $100 purchases. (If a listed price is comparably "low", the shipping rates negate the "discount", along with tax if you're in the state.) Fortunately, they seem to focus more on ebay sales when it comes to competitive pricing--something that would be problematic to implement on their low-maintenance site.

The nice thing about ebay (as usual) is seeing a company's relative track record; Outdoor Bunker has decent feedback (99.8%)--given that most complaints are about them *not* having items in stock at the time of the purchase/auction win. (An intermittent, albeit commonplace, occurrence for these smaller merchants.) It was after an extensive search, i.e., checking most major/fringe vendors and then auctions, that their ebay listing finally turned up with the price seen on their website, but with free shipping.

It was too good to pass up.

In the aftermath of the order, a single purchase/delivery confirmation was emailed the next day with a tracking number. Two days later, the package was received, and the item was as described; the entire transaction was simple and flawless.

The lesson to be drawn from this? Always do research. (Updates to this post will happen if there's a website order.)

Highly recommended!"