Other World Computing (macsales.com, eshop.macsales.com) Reviews - page 4 - macsales.com/ Ratings at ResellerRatings

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Computer Hardware & Software

Rating 9.60/10 6,594 reviews

9.60/100
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All Customer Reviews (6,647)


Rating 2/10 1/5
modified review posted May-02-2013

"Seeing as how I already had a copy of Toast Titanium, although not the "currrent" version. Only reason I bought the "Newest" version is that they advertised that it would download and save streaming video. I could already do that with Cosmopod (cocoamug.com) and Safari, although the current version doesn't work with Safari 5.1

So, instead of waiting for Cocoamug to update Cosmopod, I decided I'd buy Toast Titanium 11 from OWC. Wrong answer.
Should've kept my money. First, I have yet to get it to download and save ANY video whatsoever. It just won't recognize that there is a video on the page, even though the video is obviously downloading and streaming in the browser window.

As for having Toast, I already had an earlier copy which does everything Toast 11 does except downloading and saving streaming video (which they claim, and as yet is unproven to me). POS Software, POS retailer too. Misleading advertisement!!!
:P Would I recommend this to a friend or another computer user? No freakin' way!!!!"

modified review reply posted May-03-2013
rboris's Avatar
rboris, Other World Computing (ma rep has responded

“Dear 7ohnnyramone,

Thank you for your review and rating. We appreciate your feedback.
Other World Computing sincerely apologizes for the issues experienced with Roxio Toast Titanium 11.
We could certainly understand how frustrating this can be and we are here to assist and happy to do so.
I can assure you that this is not typical.
Your satisfaction is very important to OWC.
At this point, a senior technical support representative will be reaching out to you so that this is no longer an inconvenience to you.

We hope to be successful in resolving this issue for you to your satisfaction.

Sincerely,

Robert Boris
OWC Call Center Manager
rboris@macsales.com
815-333-5098”

Rating 10/10 5/5
modified review posted May-02-2013

"OWC is the most comprehensive and price competitive online site for Mac and computer products I have found. It is efficiently organised, very fast and has heaps of helpful information. This purchase was for a great deal OWC had put together on a key piece of software. Well done OWC!"

Rating 8/10 4/5
modified review posted May-02-2013

"Couldn't remember my account info so had to call in, then go back online because my purchase price was for on-line only.
It would've been nice to be able to order while I was already on the phone"

Rating 10/10 5/5
modified review posted May-02-2013

"Love their products, and the site is great for searching, researching, etc."

Rating 10/10 5/5
modified review posted May-02-2013

"Excellent customer service, as always!"

Rating 10/10 5/5
modified review posted May-02-2013

"Very helpful and knowledgeable with mac."

Rating 10/10 5/5
modified review posted May-02-2013

"Great service, great prices."

Rating 10/10 5/5
modified review posted May-01-2013

"I bought this drive for my daughter to back up her files. Your people were very helpful in giving me information on which drive was appropriate for her machine."

Rating 10/10 5/5
modified review posted Apr-30-2013

"The web site is clear and simple. Great work."

Rating 8/10 4/5
modified review posted Apr-30-2013

"shipping packaging could be improved."

modified review reply posted Apr-30-2013
rboris's Avatar
rboris, Other World Computing (ma rep has responded

“Dear Kennyma,

Thank you for the review and feedback.
Other World Computing sincerely apologizes for any issues with packaging.
We are always looking for ways to improve and to satisfy our customers.
At this point, a customer support representative will be reaching out to you for specific feedback on the packaging in an effort to improve and to gain overall satisfaction for the future.

Sincerely,

Robert Boris
OWC Call Center Manager
rboris@macsales.com
815-333-5098”

wisrael_im56's Avatar
Florida
Rating 10/10 5/5
modified review posted Apr-30-2013

"OWC can be depended upon for a good selection of products, fair prices, and excellent customer service. This purchase was no exception."

Rating 10/10 5/5
modified review posted Apr-30-2013

"Quick...Efficient and easy to get what I wanted. "

Rating 10/10 5/5
modified review posted Apr-29-2013

"Fast shipping. Product works perfectly and I got it at a great price! I always trust OWC for all my Apple purchases."

Rating 10/10 5/5
modified review posted Apr-29-2013

"OWC always has the best prices and the customer support and shipping is fast."

Rating 10/10 5/5
modified review posted Apr-29-2013

"Thanks for the quick service."

 
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