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6,594 reviews
reply posted May-03-2013 “Dear 7ohnnyramone,
Thank you for your review and rating. We appreciate your feedback.
Other World Computing sincerely apologizes for the issues experienced with Roxio Toast Titanium 11.
We could certainly understand how frustrating this can be and we are here to assist and happy to do so.
I can assure you that this is not typical.
Your satisfaction is very important to OWC.
At this point, a senior technical support representative will be reaching out to you so that this is no longer an inconvenience to you.
We hope to be successful in resolving this issue for you to your satisfaction.
Sincerely,
Robert Boris
OWC Call Center Manager
rboris@macsales.com
815-333-5098”
posted Apr-30-2013
reply posted Apr-30-2013 “Dear Kennyma,
Thank you for the review and feedback.
Other World Computing sincerely apologizes for any issues with packaging.
We are always looking for ways to improve and to satisfy our customers.
At this point, a customer support representative will be reaching out to you for specific feedback on the packaging in an effort to improve and to gain overall satisfaction for the future.
Sincerely,
Robert Boris
OWC Call Center Manager
rboris@macsales.com
815-333-5098”
"Seeing as how I already had a copy of Toast Titanium, although not the "currrent" version. Only reason I bought the "Newest" version is that they advertised that it would download and save streaming video. I could already do that with Cosmopod (cocoamug.com) and Safari, although the current version doesn't work with Safari 5.1
So, instead of waiting for Cocoamug to update Cosmopod, I decided I'd buy Toast Titanium 11 from OWC. Wrong answer.
Should've kept my money. First, I have yet to get it to download and save ANY video whatsoever. It just won't recognize that there is a video on the page, even though the video is obviously downloading and streaming in the browser window.
As for having Toast, I already had an earlier copy which does everything Toast 11 does except downloading and saving streaming video (which they claim, and as yet is unproven to me). POS Software, POS retailer too. Misleading advertisement!!!
:P Would I recommend this to a friend or another computer user? No freakin' way!!!!"