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RatingsRating
Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: Rating 0.83/10 0.83/10
    Return/Replacement policy: 0.00/10

454 Customer Reviews

Rating 10/10
5/5
modified review posted

"Received order in a few days and it was as ordered"



Rating 10/10
5/5
modified review posted

"Quick and easy! Love the carseat ! Plus they have online coupons!!!"


Rating 10/10
5/5
modified review posted

"The firebricks were of excellent quality and fit in the stove just like the original bricks. The price was very good and they shipped quickly. I highly recommend this product and seller."


Rating 10/10
5/5
modified review posted

"Excellent service...quick shipment too!"


Rating 10/10
5/5
modified review posted

"love it! fast delivery and beautiful product!"


Rating 10/10
5/5
modified review posted

"Opentip had these items at a slightly lower price than other vendors BUT their SHIPPING was FAR LESS. Other vendors will show a comparable price but their shipping will be outrageous. Opentip also shipped these items very quickly and with smart packaging. Customer service was very responsive. I had to change my choice of finish AFTER ORDERING. No problem. Done in a timely fashion. Full marks all around."


Rating 2/10
1/5
modified review posted

"Terrible experience. Went back and forth with them on voicemails. Asked for specific details on what was wrong with the order on multiple voicemails only to get the same scripted response that I need to speak to them immediately or they will not process my order. It turned out that there was nothing wrong with the order except that they wanted to know why I was shipping to a different address than the billing address. This detail cost two days in the order processing and frustration from the constant back and forth phone calls. I will never use this vendor again."


Rating 10/10
5/5
modified review posted

"Parts were almost half price compared to other places. Shipment was on time and accurate."


Rating 10/10
5/5
modified review posted

"Great price on a well respected brand name product! Arrived faster than expected. Best deal available on this product!"


Rating 10/10
5/5
modified review posted

"Great product. Great service, fast shipping. Thanks.

p.s. could you please remove the "$2 handling fee". thanks.
"


Rating 2/10
1/5
modified review posted

"I contacted OpenTip on 10/19/2012 to arrange return of a defective item. Thirteen e-mails later, on 1/03/2013, my refund was finally posted. "

modified review This review was modified by erikajs on January 07 2013 10:30:52 AM

Rating 10/10
5/5
modified review posted

"I purchased a 71/2 ft X 95" Vickerman Upside down Christmas tree for a very reasonable price of $212.00 w/o lights. My Christmas tree was sitting on my front door 6 days later. Although the box was not damage, the first metal tree piece that sits inside the tree stand was slightly bent. Although I could have probably forced it in, I would have never been able to get it back out so I decided to call the company and request a replacement part. The tree has a 10 year warranty. Although, I am still waiting for the replacement piece, the company's representative has assured me that it will be in the mail within the week. This is a beautiful tree at a fantastic price. If I had waited any longer to purchase this unique tree, the price would continue to increase with the approach of the Christmas season. "

modified review This review was modified by BHooks on November 06 2012 10:19:08 PM

Rating 10/10
5/5
modified review posted

"Very pleased with Opentip. The umbrellas were exactly what I was hoping for! They were packaged very carefully and arrived in perfect condition. "


Rating 10/10
5/5
modified review posted

"The opaque roses are so beautiful and petite. They are a great party favor for your special guest."

modified review This review was modified by Yamillet on December 13 2012 06:24:09 PM

Rating 10/10
5/5
modified review posted

"This was the most beautiful costume ever! Very well made!"


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