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"Great price on a well respected brand name product! Arrived faster than expected. Best deal available on this product!"
"Great product. Great service, fast shipping. Thanks. p.s. could you please remove the "$2 handling fee". thanks. "
"I contacted OpenTip on 10/19/2012 to arrange return of a defective item. Thirteen e-mails later, on 1/03/2013, my refund was finally posted. "
"I purchased a 71/2 ft X 95" Vickerman Upside down Christmas tree for a very reasonable price of $212.00 w/o lights. My Christmas tree was sitting on my front door 6 days later. Although the box was not damage, the first metal tree piece that sits inside the tree stand was slightly bent. Although I could have probably forced it in, I would have never been able to get it back out so I decided to call the company and request a replacement part. The tree has a 10 year warranty. Although, I am still waiting for the replacement piece, the company's representative has assured me that it will be in the mail within the week. This is a beautiful tree at a fantastic price. If I had waited any longer to purchase this unique tree, the price would continue to increase with the approach of the Christmas season. "
"Very pleased with Opentip. The umbrellas were exactly what I was hoping for! They were packaged very carefully and arrived in perfect condition. "
"The opaque roses are so beautiful and petite. They are a great party favor for your special guest."
"This was the most beautiful costume ever! Very well made!"
"I purchased high white sandals for my wedding(White High Wedge Bridal Flip Flops with Sequins & Crystals). They fit perfectly and were very comfortable! The shipping was expedited quickly. My only complaint was that some of the beads were bent in packaging but it wasn't too noticeable."
"It was my first shopping with Opentip. The entire transaction went smoothly, starting from the browsing the web-site, through ordering to the delivery. As far as I can judge, the price of the items is very reasonable. So is the shipment policy. I'm likely to shop with Opentip again."
"Opentip had the best price I could find. I typically search pretty hard for the best price. Additionally, Opentip delivered my purchases in a very reasonable time period. I would definitely buy from Opentip again."
"Good prices and nice selection of products. Shipping was a bit high which offset the low price of the item. Product was shipped quickly and arrived in good condition. Nice item. Will shop again!"
"I compared prices and this store had the lowest price for the item I was looking for. I highly recommend.."
"Their prices are good and the merchandise arrived quickly and in good condition. Great seller! Highly recommended!"
"I am very pleased with the purchase I made. Lowest price I found and I looked for a long time. When I recieved my purchase I was pleased of well it was packed and how fast I recieve it. "
"I ordered one pair of shoes from opentip on 10/9 for use on Halloween weekend (10/26 & 10/27). I was told they would email me a tracking number once the order had been shipped. As of 10/23, I still hadn't received a tracking number. I went on the website and found one that said the order was shipped 10/18, but couldn't provide me any further information. So I inquired about my product. I received an email with the tracking number and a lame apology barely in English. I clicked on the tracking number for my own piece of mind and it said "Info sent 10/18, Shipped 10/24, Estimated arrival date, 10/29" I will NEVER buy anything from opentip every again, and I will happily spread the word regarding opentip being a horrible retailer.After posting this review I received the following email (I did choose to receive my shipping costs back):Hi Jess,Thank you for your comment on reseller ratings.I double checked the history of this order. Please allow me to explain the situation for you.This was a drop-ship order. We processed the order on Oct 10 which was the next day after we received your order. That means we sent your order to our vendor on Oct 10. The vendor didn't ship the order until Oct 23. We didn't get any notification of the delay. We tried to contact them but failed. Later we found their company was running in bad condition and we decided to discontinue business with this vendor. Fortunately they finished this order before they shut down. We sincerely apologize for the inconvenience happened to you.Over the past few weeks, our company has added a significant number of new staffs to meet increasing customer service. Currently, they are still in training progress, and maybe sometimes they are not so professional in handling special case. We will make extra efforts to upgrade our service. I am sure shipping delay will be dramatically reduced and we are working very hard to restore customer confidence and satisfaction.We feel sorry that we could not process a return for this order coz the vendor is no longer in business. But we are able to credit you the shipping fee for this order as compensation for the delay.Please kindly advise if this solution is acceptable.Thanks for your time!Vivian SmithOPENTIP"
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