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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Northern Tool + Northern Tool + Equipment  Elite Status
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.33/10 5.33/10
    Chance of future purchase: Rating 4.38/10 4.38/10
    Shipping & packaging: Rating 3.33/10 3.33/10
    Customer service: Rating 2.50/10 2.50/10
    Return/Replacement policy: Rating 2.08/10 2.08/10

479 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"The service was excellent, however the tubing had a severe kink in it and I think it can be straightened but I haven't used it yet. This was caused by packaging or handling. I will let you know if it doesn't work. Thanks for your interest."


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Verified Customer
Rating 10/10
5/5

"the people i talked to where very helpful ,kind and considerate love dealing with your company ,everything went well Thank you very much."


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Verified Customer
Rating 10/10
5/5

"Received what expected on time. With some minor modifications the product is working as supposed to. "


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Verified Customer
Rating 2/10
1/5

"Quality of the drill bits I bought were very poor. The service was great and the shipping fair, just the product was not. I will more then likely not shop there again."


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Verified Customer
Rating 10/10
5/5

"very satisfied,very knowledgable"


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Verified Customer
Rating 10/10
5/5

"I'm a Northern Tool's Hotline Member and routinely take advantage of the sales plus free freight on Hotline items. I trust Northern Tool to provide quality merchandise and good service."


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Verified Customer
Rating 8/10
4/5

"arrived on time, everything went well."


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Verified Customer
Rating 10/10
5/5

"just what we ordered and fast delivery"


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Verified Customer
Rating 10/10
5/5

"Good price and quick shipping."


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Verified Customer
Rating 10/10
5/5

"I was blown away by the clarity, friendliness and efficiency of Northern Tool. My experience with their customer service department will keep me coming back!"


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Verified Customer
Rating 10/10
5/5

"SMOOTH TO DEAL WITH THANKS "


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Verified Customer
Rating 10/10
5/5

"It was great as was the product."


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Verified Customer
Rating 10/10
5/5

"Very pleased with the product & the speedy delivery"


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Verified Customer
Rating 2/10
1/5

"they shipped the wrong item and when I called and told them I was harassed about picking up the item without even shipping the right item. I was the one to bring it to their attention. I then tried to buy the item but was told they would pay the extra charge to pick it up rather then reduce the price and leave it here."


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Verified Customer
Rating 10/10
5/5

"great service, order filled and shipped next day"


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Northern Tool + Equipment is a Merchant Member! Learn more

Northern Tool + Equipment  is a merchant member
Northern Tool + Equipment participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,851 merchant members.