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Store InformationStore Info
Full Rating Profile
  • Northern Tool + Northern Tool + Equipment  Elite Status
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.82/10 7.82/10
    Chance of future purchase: Rating 8.89/10 8.89/10
    Shipping & packaging: Rating 4.72/10 4.72/10
    Customer service: Rating 8.50/10 8.50/10
    Return/Replacement policy: Rating 2.73/10 2.73/10

3,611 Customer Reviews

Rating 10/10

"I bought from you in the past and had a return with no problem so I am back to buy again Thanks good price on the heater I bought as well!!"

Rating 8/10

"I was hoping to be able to go to the location closest to me and pick this item up but saw it was only in stock online so the free shipping made this the best price I found."

Rating 10/10

"Many years dealing with Northern Tool without any problems. Easy and simple with a very good web site."

Rating 10/10

"Website is easy to navigate. Prices are good. I visit often"

Rating 10/10

"You have a lot of technical info about your products, and that is very helpful"

Rating 10/10

"Generally i use the customer service, but for this specific product, the video provided the information I needed."

Rating 10/10

"Northern Tool online is great, especially with Free Shipping. I have shopped both online and in store while traveling. I don't think I will ever purchase anything in store in the future due to difficult return process on defective items. I had to pay return shipping to the store or drive 500 miles to return the item.

As long as shipping is reasonable, online is great!

Rating 10/10

"Been a customer for a long time.
Always had a good experience

Rating 6/10

"ordered more than 1 of each item and they dissapeared while checking out"

Rating 10/10

"I have made a number of larger purchases and have been very happy with products and services Duluth, MN store that is and on line. I usually ship to store for pick up.
I also like customer feedback on products, helps me make choices.

Rating 6/10

"The website erred out several times before I was able to complete the transaction."

Rating 10/10

"easy to place order easy web site to use will come back"

Rating 10/10

"Good price, item I wanted, website worked. "

Rating 10/10

"good service in the past when I shopped at my local northern tool first time buying online "

Rating 10/10

"I'm not used to using computers, but this was easy."

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Northern Tool + Equipment is a Merchant Member! Learn more

Northern Tool + Equipment  is a merchant member
Northern Tool + Equipment participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,689 merchant members.