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Store InformationStore Info
Full Rating Profile
  • Northern Tool + Northern Tool + Equipment  Elite Status
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.82/10 7.82/10
    Chance of future purchase: Rating 8.89/10 8.89/10
    Shipping & packaging: Rating 4.72/10 4.72/10
    Customer service: Rating 8.49/10 8.49/10
    Return/Replacement policy: Rating 2.73/10 2.73/10

3,756 Customer Reviews

Rating 10/10

"I've been looking for a small dolly for mini fridges in our hotel rooms and I think these are going to be perfect. Shipping prices was a little more than I was expecting but the discounted items made up for it. "

Rating 10/10

"Great experience. Checked products yesterday. Decided to purchase today. Item went on sale this AM. YAY"

Rating 8/10

"I need to be contacted (435) 703-3562 on the day of delivery or with at least 3 hours notice as this is a secondary home and not occupied on a full time basis."

Rating 10/10

"Always shopping with Northern Tool!. Great staff and prices"

Rating 10/10

"It could be a little easier to order replacement parts for items."

Rating 6/10

"I wanted free shipping to my local Northern Tool. When I went to use Pay Pal it seemed that it would only ship to my house. Also, when I used a credit card it seemed to want to ship only to my house. When I "clicked through" I saw the choice for store delivery. Wish this was somehow more clear. Your free store pick up is a great option and your invoice software could do more to promote this program.
tom PS: this customer survey form needs help desperately!

Rating 8/10

"It was unclear how to specify in-store delivery when checking out if you choose "Pay with Paypal" as the payment type rather than the Northern Tool "Checkout" option."

Rating 10/10

"Shopping for anniversary gift- really don't know much about tools, etc. It might be helpful to have a " favorite gift" category for those of us that are strictly gift shopping."

Rating 10/10

"looking for a sander and northern tool has a great selection been shopping for years with them "

Rating 6/10

"bull shit membership ____________________________________________________________________________________________________________________"

Rating 10/10

"very helpful website. I found exactly what I was looking for!"

Rating 10/10

"Best price, in stock, shipped quickly. A great experience with good product."

Rating 10/10

"Have always had good service and good products from Northern Tool. "

Rating 8/10

"The order experience was good, but that has been the full extent of the experience to date. Can't speak to the shipping, delivery, customer service response, or quality of equipment because they haven't happened yet and this is my first experience."

Rating 10/10

"For some years I had your catalogs. But often now I do shop at Harbor Freight in my city.
I could NOT find any suitable selections from Harbor Freight, and your aluminum cart sounded very suitable.

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Northern Tool + Equipment is a Merchant Member! Learn more

Northern Tool + Equipment  is a merchant member
Northern Tool + Equipment participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,688 merchant members.