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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Northern Tool + Northern Tool + Equipment  Elite Status
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.33/10 5.33/10
    Chance of future purchase: Rating 3.91/10 3.91/10
    Shipping & packaging: Rating 3.33/10 3.33/10
    Customer service: Rating 1.92/10 1.92/10
    Return/Replacement policy: Rating 1.67/10 1.67/10

451 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5

"they shipped the wrong item and when I called and told them I was harassed about picking up the item without even shipping the right item. I was the one to bring it to their attention. I then tried to buy the item but was told they would pay the extra charge to pick it up rather then reduce the price and leave it here."


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Verified Customer
Rating 10/10
5/5

"great service, order filled and shipped next day"


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Verified Customer
Rating 10/10
5/5

"Everything was easy to order plus the quality of the sprayer was good as you could ask for ! I recommend buying from Nothern Tool& Equipment. "


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Verified Customer
Rating 4/10
2/5

"the masonry drill bits melted the first time I used them"


danielthetinker's Avatar

Verified Customer
Rating 10/10
5/5

"I felt bad for my mistake in my order. The people at Northern made me feel okay with it and I'm sure I'll make another attempt in making an order. Hope I don't make the same mistake again. Thank you Daniel"


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Verified Customer
Rating 10/10
5/5

"Item arrived on time and in great condition. Installed easy."


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Verified Customer
Rating 2/10
1/5

"STORE AND CUSTOMER SERVICE DOSE NOT CARE ABOUT CUSTOMER, CANCELLED MY ORDER AND WILL NEVER SHOP THERE AGAIN."


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Verified Customer
Rating 10/10
5/5

"I had a small issue, it was resolved over and above my expectations , very happy with Northern tools and the products. Specially happy that product was shipped from canada avoiding me the hassle to go and customs clear it to avoid UPS insane duty clearing charges. I will not hesitate to order again from them and will pass the word around for sure."


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Verified Customer
Rating 10/10
5/5

"Fast easy purchase online. Quick shipping. "


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Verified Customer
Rating 2/10
1/5

"asked befor buying on size of nozzles and givian wrong answser . spent money too expensive to return "


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Verified Customer
Rating 10/10
5/5

"After waiting three days, I ealized I had ordered the wrong
product. I called Spport and was told to "refuse" the shipment, which was en route, and simply reorder the right
product. No hassle, no delay, the right product arrived and
was exactly what I wanted.
"


No Avatar

Verified Customer
Rating 10/10
5/5

"Northern Tool does a great job of offering the quality products I need, with sound customer service, an easy to use ordering process and they deliver as promised."


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Verified Customer
Rating 8/10
4/5

"I am somewhat surprised by the length of time it takes from when I first place my order to the time it actually ships, You guys are getting beat by Amazon and Harbor Freight.....Harbor Freight!
You can do better.

Dave
"


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Verified Customer
Rating 10/10
5/5

"Very fast shipping good price I will order from them again"


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Verified Customer
Rating 10/10
5/5

"Very quick on order acknowledgement and shipping,"


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Northern Tool + Equipment is a Merchant Member! Learn more

Northern Tool + Equipment  is a merchant member
Northern Tool + Equipment participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,851 merchant members.