Norman Camera Reviews - page 2 - normancamera.com Ratings at ResellerRatings

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normancamera.com

Consumer Electronics

Rating 9.00/10 149 reviews

9.00/100
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All Customer Reviews (149)


Rating 10/10 5/5
modified review posted Aug-06-2012

"I am very happy with the service I received from Norman Camera!
I ordered a Canon 1D X online, it was shipped and in my hands the very next day! "

Rating 10/10 5/5
modified review posted Aug-02-2012

"I had never purchased from Norman Camera before. I couldn't find what I wanted elsewhere in stock at a decent price, so I went with Norman. Within days I had my new item."

Rating 10/10 5/5
modified review posted Jul-30-2012

"I had never heard of Norman Camera until I saw their ad on nikonrumor.com the other day. I was surprised to see they have my long-wanted d800 in stock and placed an order right away. It took them a couple of days to verify the payment but after that everything was nice and smooth. I would definitely come back for future purchase and recommend Norman Camera to my friends."

Rating 10/10 5/5
modified review posted Jul-20-2012

"At the beginning of April 2012, I ordered a D800 from B&H in NYC, but hadn't received it as of mid-July. On the Nikon Rumors website, I saw an add that Norman Camera had them in stock. I called right away and ordered one. I got it two days later exactly as promised. Since I had never heard of Norman Camera, I got nervous about a Grey Market Copy. When I called to confirm that it was a regular Nikon import, the clerk told me that they only sell photo equipment with regular US warranties. He added "this is Wisconsin, not New York!" By the way, the B&H clerk was happy that I had found a D800 elsewhere and cancelled my order without a problem. Norman Camera was a pleasant surprise and I'll definitely buy from them again."

Rating 2/10 1/5
modified review posted Jun-22-2012

"TERRIBLE CUSTOMER SERVICE!
I ordered a digital camera from here. I contacted the customer service twice about the status of my order, each time they gave me a different problem that could've easily solved if they contacted me. There was no apologies. Overall, terrible terrible customer service!!! Don't waste your time."

modified review reply posted Jun-22-2012
normancamera's Avatar
normancamera, Norman Camera rep has responded

“Unfortunately due to a number of inconsistencies with the order we were unable to clear it through our verification department. We make every effort to fulfill every order and are very sorry for the inconvenience this caused.”

Rating 10/10 5/5
modified review posted Jun-13-2012

"My Nikon D800 and AF-S 16-35mm f/4G ED VR lens was ordered for me on backorder. It was received in less than a month and is the perfect camera for me. I could not be happier with the service from Norman Camera."

Rating 10/10 5/5
modified review posted Jun-12-2012

"This was my first time buying from Norman Camera. The item I bought (camera lens)was shipped the following day and arrived in great shape. I was able to track the order the whole way. Norman Camera had the lens I was after at a great price. The lens was brand new with manufactures warrantee. I would definately consider them for my next purchase."

Rating 10/10 5/5
modified review posted Jun-11-2012

"Excellent vendor. Super fast order turnaround; I received my order quickly and as described. I am extremely happy with Norman Camera and highly recommend them!"

Rating 10/10 5/5
modified review posted Jun-06-2012

"I ordered a leather case for my Nikon Coolpix camera from Norman Camera, and it just arrived. This is a genuine Nikon case, but at a price from Norman Camera, that was much less expensive than any other seller. I'm happy to say that my order was received by me much sooner than anticipated, and that the case is exactly as described, with excellent fit and quality. Norman Camera also sent me an email notification when they received and shipped my order, with an invitation to have any questions or concerns answered by their customer service department. I wouldn't hesitate to place an order once again with Norman Camera, not only for the excellent price I was charged for my camera case, but for the speed of shipment, and customer care they offer. Well done!"

Rating 10/10 5/5
modified review posted Jun-01-2012

"I bought a canon 70-200mm f/2.8 L IS II which is a lovely and expensive lens. I drove from Lansing to Grand Rapids about an hour and ten minute drive, unfortunately I had the lens shipped Fedex since I could not pick up the lens on location do to a lack of communication/experience from one of the sales guys, which I think he didn't mean no harm, however on this note, a sales rep named Chris Sells turned it all around and Norman's Camera made a comeback and paid attention to my concern and made up for the short lived trouble. They did a excellent job and just know that they are their to help the customer no matter what! Note that my comment is intended as a positive experience and I do recommend this store to everyone. Thanks Chris Sells and Norman's Camera. "

Rating 10/10 5/5
modified review posted May-17-2012

"Twice I have purchased from Norman Camera and twice I was very pleased. The prices were very reasonable, the service was wonderful and the fast (and free) delivery was awesome! Both items arrived at my door less than 48 hours after I placed my order. "

Rating 2/10 1/5
modified review posted Apr-16-2012

"Very dissatisfied! I ordered Ilford photo paper and paid extra for two day shipping($22.00)and received it in 5 days. What a scam they have with their shipping prices. I would never order from this company again! They owe me a refund!"

modified review reply posted Apr-17-2012
normancamera's Avatar
normancamera, Norman Camera rep has responded

“The order came into us 4/12 and was shipped 2nd day air that very same day. Fedex Air service runs Monday-Friday and therefore doesn't deliver on the weekends. This is a standard Fedex practice. We are sorry for the confusion. We shipped your product as requested and it arrived within 2 Fedex business days.”

Rating 10/10 5/5
modified review posted Apr-16-2012

"Great service. Camera arrived quickly and safely. Everything seems to be working just great. Thanks!"

Rating 10/10 5/5
modified review posted Apr-06-2012

"After I did my usual internet “deal” search, Norman Camera had the best price. When I went back to their website to place my order, my item was out of stock. I telephoned the store to ask when my item would be restocked. The floor sales person who was very courteous and most accommodating said there was possibly stock in their other store. There was and he said he would have the item sent to the store from which they shipped their internet orders and that he could have it shipped to me in three business days. I received an email the following day that my item had shipped that day (less than 24 hours after I originally placed my order). My order arrived on my doorstep the following day in perfect condition. The only way Norman Camera could have improved my experience with them is if they were telepathic and had shipped my order to me before I placed it! I will definitely go out of my way to deal with Norman Camera whenever I can in the future. The Norman family is wonderful! A special thanks and acknowledgement goes out to Randy Dekilder, Andy Thompson and Marlene Whitman. I’ll be back!"

Rating 10/10 5/5
modified review posted Mar-25-2012

"Wow! I heard via an online forum that they had the Canon 5D Mark III when several of the other big online retailers didn't. I had even preordered a few weeks back, but the camera was nowhere in sight. I placed my order after their business hours and intended to call in the morning to verify stock. They open at 8:00 in my time zone. At 7:56, I received a shipping notice! The camera arrived overnight and is beautiful. I couldn't be more pleased with the camera or with Norman's customer service. In the future, I will look to them for my photography needs."

 
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