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RatingsRating
Store InformationStore Info
Full Rating Profile
  • NCIX.com NCIX.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 13720 Mayfield Place
    • Contact: http://secure.ncix.com/message/
    • Phone: 1-888-624-9888
    • Customer Support: 1-877-624-9777
    • Business Hours: Mon to Fri - 9:00AM to 5:30PM
    • Fax: 1-604-288-8022

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.32/10 8.32/10
    Chance of future purchase: Rating 9.38/10 9.38/10
    Shipping & packaging: Rating 8.59/10 8.59/10
    Customer service: Rating 9.51/10 9.51/10
    Return/Replacement policy: Rating 9.06/10 9.06/10

What is this?

4,002 Customer Reviews

Rating 10/10
5/5
modified review posted

"Excellent customer service. Almost every time I deal with NCIX it's a pleasure. In this specific circumstance, I was given one on one support with a tech support agent who was quick to respond and help with the issues I was having.

I shop at NCIX for the support, though it doesn't hurt that they're usually offering the lowest prices too!
"


Rating 10/10
5/5
modified review posted

"Those guys are real professionals and will do anything possible to help you out.
Jonathan Hart helped me out and gave me outstanding service.
"


Rating 10/10
5/5
modified review posted

"Great Service!
This is the first time that I recall having to phone in regarding a web order and the service was better than expected.
"


Rating 10/10
5/5
modified review posted

"Superb quality products, Great customer service and amazing prices as always. What else do we need."


Rating 10/10
5/5
modified review posted

"Very happy with my recent purchases. Ordered some additional cables to complete my computer build and decided to get a few case filters as well. They showed as not in stock, but that I could still order them. I thought that they would wait until all items were in stock to ship out since I only paid one shipping charge. Nope, they shipped out the cables and when they got the filters in, they shipped those out too at no extra charge! Very pleased"


Rating 10/10
5/5
modified review posted

"Very friendly, full of stock. Neat and organized store."


Rating 8/10
4/5
modified review posted

"Thank you NCIX, I enjoyed the purchase that I have made through you. Even after we screwed up with the first order, your customer service did a great job to make up for that. I will definatelly come back to do more business with you!"


Rating 10/10
5/5
modified review posted

"Very organized store, friendly service, amazing prices and deals, great products and very reliable. Ordering things are very easy aswell, I'd definitely recommend!"


Rating 10/10
5/5
modified review posted

"Went in today to pick up a DVI-D cable and the website had a special sale for this cable for 7.99 and when i went into the store the website had changed that deal to 19.99 but the store honored the original sale price of 7.99. Awesome sale and amazing customer experience as well as product knowledge. "


Rating 10/10
5/5
modified review posted

"Always been great to me. Recently had to cancel an order and went smooth as silk. "


Rating 10/10
5/5
modified review posted

"Best customer service in the industryu"


Rating 10/10
5/5
modified review posted

"I only order online. Recently had a problem with pricing on an item which was quickly solved by the NCIX rep. Solution entirely satisfactory. Great service. "


Rating 10/10
5/5
modified review posted

"I am very happy to have had so much help with getting my card exchanged and had the tech help that I had. Although there are things that I would like to see done which could help further customer satisfaction; More communication between customer and tech such as letting us know how soon or expected date a back ordered product will be in. Also, I would like to see a stronger RMA policy, such as a minimal RMA exchange that doesn't require a purchase. As paying a good penny on a pricey product and it comes in DOA you kinda feel cheated of your money. But I do know its rather my fault that I didn't get the insurance. Other than those points everything was great, hope to finally step inside one of your stores as I live in the north and you guys don't have one up here!"


Rating 10/10
5/5
modified review posted

"I ordered an LG BP730 smart blu ray player from NCIX at a time when they were offering a decent price on the player.

I must say, the product, speed of delivery and quality of packing was amazing!

Thanks NCIX for such commendable service ......I love the player......I will be back for other deals in the future!
"


Rating 8/10
4/5
modified review posted

"I'm happy with NCIX as they most often seem to have stuff I want. Unfortunately, for instore shopping, I think stocking is a bit more tenuous than previously: a million things are quoted but most are not available (for those of us with instantaneous gratification issues)."


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NCIX.com is a merchant member
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