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"N1 Wireless is the BEST! My order arrived in a timely manner and the prices were so low! Imagine my surprise when a charger arrived with my bluetooth - at their prices, I thought I'd only get the earpiece! "
"Don't buy here. I think they sell Refurbished or Knock-Offs as New. They don't answer their Customer Service Phone. The Plantronics Voyager Pro Plus was delivered UNWRAPPED with: NO Earbuds, NO Warranty, NO USB cable, and NO Free 1 year Vocalyst program. This is all included free from Plantronics as part of the package."
"Quick and pretty efficient. However, I did not realize the item was not shipping in retail packaging and one page of two was missing from the instruction manual."
"Bunch of rude and inconsiderate A Holes. I have been exchanging email traffic with them because i paid for 5 day shipping. It is now the 8th day and i have not received my package. They tell me that UPS does not deliver on Saturdays. Which is true because they use the cheapest possible UPS ground shipping. The problem is that they do not disclose this unless you call because you haven't received your order. I called up and was placed on hold for 12 minutes by a woman that sounded like she had no clue what she was doing. I called back again and was going back and fourth with some guy who could not do math ( count days correctly) and tried to rush me off the phone. I then asked for the manager and was denied until i yelled at him and demanded to speak to the Manager ASAP. The manager was worse than the first two, really disrespectful and pushy and loud over the phone. No regard for the customer. I wanted my shipping refunded and they basically told me no even though they dropped the ball. Really shady business practice and horrible customer service. I have never been so angry on a customer service call. I will avoid this company like the plague and advise all i know to do the same. So today is the 6th day by their (Cheap) shipping standards. If the package is not here today ill just eat that 11 dollar shipping cost as experience and never give them my business. I lost my cool and cursed the guy out as well, guess i took the bait. ALL BEWARE. I would rate 0 if i could.
P.S. I question their website rating as well. There is no way this many people have had this many problems and gave them low ratings and their website rating is 4.5 stars. Paying extra is worth it not to have to deal with these crooks. "
Never got my order after calling them and emailing them 20 times, although they've sent an email that they shipped out my order with a tracking number. The trucking number was a bogus UPS number. After they charged my credit card, they've cancelled my order, about after 3 weeks of waiting for it. The charge is still on my Discover card, for $369.00 and they still not credited back the charge.
Avoid, AVOID, AVOID!!!!!
The only reason I gave them one star because no star don't exist. They don't even deserve one star!!"
"I purchased 2 Blackberry Torch AT$T phones from this outfit. I received them DOA (great service) paid 40$ and got them in a couple of days. Usually I always make sure that the company or seller is reachable preferably by phone But, beware...these people have no address; will not give an address, only a PO Box. (It already becomes shady).Finally when I speak to someone (male) No names, he claims batteries are dead and upon an additional payment of 40$, he will send two batteries (to be reimbursed when I return the bad batteries). A charge is made to my card (very expeditiously & efficiently. Time goes by and after a couple of days I call to find out what happened (no batteries, No tracking numbers. No Name woman claims that batteries did leave the no address business. After 8 days, call again and no name man does not have a tracking number. Conclusion..Lies and promises that batteries will arrive in a matter of another five days. I decline the offer and cancel the whole deal. The 40$ for the batteries are returned to my bank account 3 days later and I claim full refund for the phones which in turn I did deliver back to N1's PO Box. Luckily USPS does insure and certify delivery. Anyway after a couple of complaints by mail I get the refund of only the phones but not the 40$ Shipping. So...I end up spending 62$ for two worthless phones in a shady website. I am taking action with my bank and will take this issue to the ultimate consequences. I am a businessman and if we make this sort of mistake, we feel as a serious company that expenses should be picked up by us in order to keep a happy client. Previously I bought 3 phones from these (no name) people and had no problems. But believe me it is indeed the last time."
This review was modified by Hillar99 on June 10 2011 03:29:34 PM
"I'll have to deduct a star for inventory control (2 out of 3 items getting backordered and then going out of stock). Other than that, my experience with N1 was quite decent - they kept me updated via email as the inventory status changed, responded quickly to emails about how I wanted to handle things (including offering alternatives that were in stock), and the one time I called on the phone I reached a person without any delay or difficulty. The phone conversation and emails were pleasant and professional. The portion of my original order that was in stock was shipped in a timely fashion, was decently packaged, and worked fine. I don't buy cellphone stuff all that frequently, but based on my own experience I'd certainly take a look on their site the next time I was in the market for a cellphone/headset/etc."
"I never purchased an unlocked phone before but the customer service people were really informative and helpful in making a decision. The phone arrived quickly and was better than I was expecting. I will probably purchase again."
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posted Jul-21-2011 
This review was modified by 
![Share](javascript:share_rating({"review_body":"N1 Wireless is the BEST! My order arrived in a timely manner and the prices were so low! Imagine my surprise when a charger arrived with my bluetooth - at their prices, I thought I\u0027d only get the earpiece!<br>","link":"http:\/\/www.resellerratings.com\/store\/N1_Wireless\/comment\/813589#comment813589","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/N1_Wireless.jpg","store_name":"N1 Wireless","username":"mikeyc3po","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Don\u0027t buy here. I think they sell Refurbished or Knock-Offs as New. They don\u0027t answer their Customer Service Phone. The Plantronics Voyager Pro Plus was delivered UNWRAPPED with:<br>NO Earbuds, NO Warranty, NO USB cable, and NO Free 1 year Vocalyst program. This is all included free from Plantronics as part of the package.","link":"http:\/\/www.resellerratings.com\/store\/N1_Wireless\/comment\/811002#comment811002","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/N1_Wireless.jpg","store_name":"N1 Wireless","username":"EdDart","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Quick and pretty efficient. However, I did not realize the item was not shipping in retail packaging and one page of two was missing from the instruction manual.","link":"http:\/\/www.resellerratings.com\/store\/N1_Wireless\/comment\/810886#comment810886","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/N1_Wireless.jpg","store_name":"N1 Wireless","username":"FranklyMe","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Bunch of rude and inconsiderate A Holes. I have been exchanging email traffic with them because i paid for 5 day shipping. It is now the 8th day and i have not received my package. They tell me that UPS does not deliver on Saturdays. Which is true because they use the cheapest possible UPS ground shipping. The problem is that they do not disclose this unless you call because you haven\u0027t received your order. I called up and was placed on hold for 12 minutes by a woman that sounded like she had no clue what she was doing. I called back again and was going back and fourth with some guy who could not do math ( count days correctly) and tried to rush me off the phone. I then asked for the manager and was denied until i yelled at him and demanded to speak to the Manager ASAP. The manager was worse than the first two, really disrespectful and pushy and loud over the phone. No regard for the customer. I wanted my shipping refunded and they basically told me no even though they dropped the ball. Really shady business practice and horrible customer service. I have never been so angry on a customer service call. I will avoid this company like the plague and advise all i know to do the same. So today is the 6th day by their (Cheap) shipping standards. If the package is not here today ill just eat that 11 dollar shipping cost as experience and never give them my business. I lost my cool and cursed the guy out as well, guess i took the bait. ALL BEWARE. I would rate 0 if i could. <br><br>P.S. I question their website rating as well. There is no way this many people have had this many problems and gave them low ratings and their website rating is 4.5 stars. Paying extra is worth it not to have to deal with these crooks. ","link":"http:\/\/www.resellerratings.com\/store\/N1_Wireless\/comment\/804147#comment804147","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/N1_Wireless.jpg","store_name":"N1 Wireless","username":"David.rodriguezvi","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Avoid this company at any cost!!!<br><br>Bunch of crooks, lying idiots!<br><br>Never got my order after calling them and emailing them 20 times, although they\u0027ve sent an email that they shipped out my order with a tracking number. The trucking number was a bogus UPS number. After they charged my credit card, they\u0027ve cancelled my order, about after 3 weeks of waiting for it. The charge is still on my Discover card, for $369.00 and they still not credited back the charge.<br><br>Avoid, AVOID, AVOID!!!!!<br><br>The only reason I gave them one star because no star don\u0027t exist.<br>They don\u0027t even deserve one star!!","link":"http:\/\/www.resellerratings.com\/store\/N1_Wireless\/comment\/792010#comment792010","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/N1_Wireless.jpg","store_name":"N1 Wireless","username":"gstellar","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased 2 Blackberry Torch AT$T phones from this outfit. I received them DOA (great service) paid 40$ and got them in a couple of days. Usually I always make sure that the company or seller is reachable preferably by phone But, beware...these people have no address; will not give an address, only a PO Box. (It already becomes shady).Finally when I speak to someone (male) No names, he claims batteries are dead and upon an additional payment of 40$, he will send two batteries (to be reimbursed when I return the bad batteries). A charge is made to my card (very expeditiously & efficiently. Time goes by and after a couple of days I call to find out what happened (no batteries, No tracking numbers. No Name woman claims that batteries did leave the no address business. After 8 days, call again and no name man does not have a tracking number. Conclusion..Lies and promises that batteries will arrive in a matter of another five days. I decline the offer and cancel the whole deal. The 40$ for the batteries are returned to my bank account 3 days later and I claim full refund for the phones which in turn I did deliver back to N1\u0027s PO Box. Luckily USPS does insure and certify delivery. Anyway after a couple of complaints by mail I get the refund of only the phones but not the 40$ Shipping. So...I end up spending 62$ for two worthless phones in a shady website. I am taking action with my bank and will take this issue to the ultimate consequences. I am a businessman and if we make this sort of mistake, we feel as a serious company that expenses should be picked up by us in order to keep a happy client. Previously I bought 3 phones from these (no name) people and had no problems. But believe me it is indeed the last time.","link":"http:\/\/www.resellerratings.com\/store\/N1_Wireless\/comment\/781321#comment781321","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/N1_Wireless.jpg","store_name":"N1 Wireless","username":"Hillar99","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I\u0027ll have to deduct a star for inventory control (2 out of 3 items getting backordered and then going out of stock). Other than that, my experience with N1 was quite decent - they kept me updated via email as the inventory status changed, responded quickly to emails about how I wanted to handle things (including offering alternatives that were in stock), and the one time I called on the phone I reached a person without any delay or difficulty. The phone conversation and emails were pleasant and professional. The portion of my original order that was in stock was shipped in a timely fashion, was decently packaged, and worked fine. I don\u0027t buy cellphone stuff all that frequently, but based on my own experience I\u0027d certainly take a look on their site the next time I was in the market for a cellphone\/headset\/etc.","link":"http:\/\/www.resellerratings.com\/store\/N1_Wireless\/comment\/773604#comment773604","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/N1_Wireless.jpg","store_name":"N1 Wireless","username":"bdufault","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"NO PROBLEM AT ALL.SUPER FINE PRICES, HONEST AND UNBELIEVABLY FAST DELIVERY!","link":"http:\/\/www.resellerratings.com\/store\/N1_Wireless\/comment\/769432#comment769432","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/N1_Wireless.jpg","store_name":"N1 Wireless","username":"alexpal","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I never purchased an unlocked phone before but the customer service people were really informative and helpful in making a decision. The phone arrived quickly and was better than I was expecting. I will probably purchase again.","link":"http:\/\/www.resellerratings.com\/store\/N1_Wireless\/comment\/748996#comment748996","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/N1_Wireless.jpg","store_name":"N1 Wireless","username":"Octimothy","rating":"5"}, "single");){kind=link}
"i enjoyed buying form N1 i always get my item on time and get the right stuff thaks to all the staff of N1 thanks alot STEEVE."