posted Feb-25-2010 “Did this work in your 50MM master SSD Slot on the 901? If so that is big news as many people have been asking for a way to change the primary 50mm drive in the 901.
Matt”
posted Feb-03-2010 “Sir your order was placed at 4PM EST our order cut off is at 12noon as stated in footer of every page on our web site and in our shipping information section in big red bold letters it is one of only 4 tabs on the top of our web site.
“Attention Rush Orders: All orders necessitating same day shipment must be placed before 12 PM EST if there is an issue shipping your order a MyDigitalDiscount.com representative will send notice via email before 1PM EST. Orders placed on-line after 12 PM EST will be shipped out the following business day with the originally selected shipping option. If you need a product shipped out between 12PM EST and 3PM EST please call a MyDigitalDiscount.com representative to assist you at 1-866-217-1800.”
We usually process until around 3PM and UPS picks up around 4PM. Your order was never even processed until this morning and we did in fact have your packing list and UPS label printed including a tracking #. The shipping department did not get notified that you wanted your order canceled until after they processed your order and that is why your CC was charged. Colleen (From Support) and Chris (From Shipping) got together and made sure your order was canceled and the charge would not go through with our end of day batch as they voided it. Absolutely everything to do with your order was going as any order would go.
We have absolutely nothing to gain by any type of fraud and you had no trouble contacting us and speaking with us. These guys process hundreds of orders per day I hope you can please see that they were doing everything to the letter and that everything including your order and subsequent cancellation would have gone as you wanted it to today without even calling us.
It would be our pleasure to have you call us back before 3PM EST today and reinstate the order. I assure you the products would arrive at the time you desire in perfect order.
Sincerely,
MyDigitalDiscount Team
Notice on Reseller Ratings: MyDigitalDiscount does not pay Reseller Ratings as we believe the service has been corrupted, faulty, and misleading. For example take a look at Best Buys section they do hundreds of thousands of transactions per day and I am sure 99.9% of them are perfect yet they have a Reseller Rating of .5% that is right .5% positives. While it is true if you pay Reseller Ratings the money they demand you have many options to increase your ratings. These options used to be free of charge and if you look back in our rating history you can see we operated at a 9.98 satisfaction level during that time. On moral grounds we are not willing to cave to their demands. That being said we have no way of knowing who you are or how we can contact you to make things right so please call us at 1-866-217-1800, via live chat, or via email at info@mydigitaldiscount.com. The MyDigitalDiscount team will continue replying to posts on Reseller Ratings in hopes that we can resolve any issues.
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"MDD ships out the order quickly. The product is well received within a week.
However, their logistic should be improved that making sure all miscellaneous stuffs should appear in the package properly. Anyway, Colleen is responsible and finally fixed the issue.
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