MountAVision Reviews - page 4 - mountavision.com/ Ratings at ResellerRatings

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mountavision.com/

Consumer Electronics

Rating 10.00/10 100 reviews

10.00/10
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All Customer Reviews (102)


Rating 10/10 5/5
modified review posted Jul-09-2008

"Quick to return my call and very responsive to my questions. Chris was knowledgeable about my questions and helped me decide between two alternatives."

Rating 10/10 5/5
modified review posted Jul-03-2008

"My wife and I shopped many brick and mortor stores and dozens of web sites until we found the exact piece of furniture we were looking for. When it came down to buying we chose Mountavision.com based on the previous reviews we read about the site. Everything was true and all went well. The customer service was first class and the shipping instructions were followed to the letter by a great shipping service. We highly recommend Mountavision.com and their customer service rep. Chris for any AV related purchases."

Rating 10/10 5/5
modified review posted Jun-30-2008

"First off I wan't to say mountavision is a wonderfull company to deal with. I had read some reviews on avsforums and decided to order a CPS 3 year extended warranty through them. Well a phone call to Chris at mountavision turned into a great conversation about audio/video in general (not once did Chris try and push any products on me). It's truly unseen in todays current market to see companies like this (there definitely not after a quick buck and truly seemed to care about what I wanted and seemed most concerned about a happy customer). After a friendly conversation I proceeded to order the CPS warranty through them. A few minutes later I recieved a email from CPS and completed my registration and had my warranty all in line very quickly. Great people, quick service and very friendly to deal with, A++ in my book. I will be back for more business in the future."

Rating 10/10 5/5
modified review posted Jun-30-2008

"It's rare you deal with a business that stands out among the crowd as the type who not only wants your business, but actively strives to make sure you're happy with your purchase after the transaction. Chris happily answers questions not only by email or phone, but also via AVSForum's threads and PM's. I had a few questions regarding the extended warranties he offers which were most likely questions he's answered hundreds of other times and yet he still took the time to explain everything I needed to know before purchasing a CPS warranty. I actually inquired about an EW at a few other places yet was so impressed by the customer service at MountAVision I decided to purchase it there. My only regret is that I didn't purchase the TV from them too. Had I of known about the level of service provided at this site I would have purchased my TV there rather than Amazon. I have no doubt anything you purchase at MountAVision will be backed by outstanding customer support far after the transaction. Whether you prefer email, phone or a private message on AVS you'll get help fast. While this is my first purchase here it definitely won't be my last. Chris, who I assume is the owner of MountAVision, clearly understands that if you treat each customer like gold, regardless of what they buy, you'll earn their respect and, in the process, future business. To top it all off Chris clearly loves what he does and actively posts on AVSForum's. Keep up the great work Chris!"

Rating 10/10 5/5
modified review posted Jun-01-2008

"Excellent service and great prices. Would definitely recommend to others."

Rating 10/10 5/5
modified review posted May-24-2008

"This could not have been easier. MountAVision shipped me the Mack warranty 2 days after I placed the order. Five minutes at the Mack website and I now have my TV covered for another 3 years. I really appreciate the prompt service and the follow up email reminder! I'll recommend these guys to all my friends for warranties rather than paying outrageous prices at the B&M's. "

Rating 10/10 5/5
modified review posted May-15-2008

"Fast, friendly service. I called dealer with some concerns and received and immediate callback. Mountavision provided me with extensive information about product and followed up to make sure that my concerns were dealt with. Definitely recommend."

Rating 10/10 5/5
modified review posted May-14-2008

"Warranty process was smooth and quick. It was all online which meant I didn't have to worry about missing the "within 30 days of purchase" deadline."

Rating 10/10 5/5
modified review posted May-13-2008

"I'm very pleased with MountAVision, and I would order from them again, and encourage my friends to do so as well. The price was excellent, the delivery and shipping was very fast, and the TV arrived in pristine condition. (The box it came in wasn't even dinged up)

My only complaint was that the driver missed his first delivery window, but to make up for it they made me the first stop the next day, and arrived exactly at 8am as promised. The driver helped me unpack the set and offered to help me set it up. This is normally a service you pay extra for, and he wasn't obligated to do so by any means. Not only that, he refused a tip!

It's always a risk to pre-order a television, but MountAVision came through. I was one of the first to receive it through any vendor."

Rating 10/10 5/5
modified review posted May-12-2008

"Spectacular retailer. Helpful every step of the way. Shipped very quick and product (Panasonic 50px80u) was in perfect condition. Would buy from them again in a heartbeat.

Also, I love my 50px80u, highly recommend it to anyone!"

modified review This review was modified by tfoltz on May 12 2008 08:54:15 PM
modified review posted May-11-2008

" I found about MountAVision through Avs forum,as I am a active member and enjoy that site. I bought a new Panasonic plasma and needed a warranty. I came across some happy customers of Chris from mountAVision,soon placed a 3 year warranty for my new plasma. I called with some questions and Chris was a total pro.I highly recomend MountAVision! Excellent customer service!! "

Rating 10/10 5/5
modified review posted May-10-2008

"What a great company!!! Excellent Customer Service!! A great product at a great price! This is how all online businesses should be. I spoke with Chris from Mountavision, what a great guy, he'll be there every step of the way and he'll even call you to see if your satisfied with your order.

Thanks,

Dan"

Rating 10/10 5/5
modified review posted May-06-2008

"Excellent customer service. Chris called several times to help me work out a problem with my credit card billing address as I had just moved. Price on the TV was unbeatable and TV arrived in perfect condition. I would buy from them again for sure."

Rating 10/10 5/5
modified review posted Apr-24-2008

"I spoke with them regarding the warranties, they were able to explain in detail how to get repairs if necessary. They promptly sent out my tracking #, and warranty, so that I could get my product registered within my 30 day timeframe. Quick, quality service as promised!!
"

Rating 10/10 5/5
modified review posted Apr-10-2008

"Chris contacted me via PM through avsforums.com after I had shown interest in the Panasonic TH-50PX80U. I had never heard of MountAVision prior, weren't on Pricegrabber.com (have no clue why), so naturally, I was skeptical, but after reading the reviews here, Chris guaranteeing me the lowest price shipped anywhere & giving me his cell phone number, I then felt it was a legit business. As most everyone has touched on, Chris is a super-nice guy...a salesman that goes above & beyond typical customer service. The 90-day, 100% money back, including free return shipping, was icing on the cake. Plus, I received the plasma 3 days after I placed the order. Can't beat it.

As for the Panasonic TH-50PX80U, I own 2 other flat-screen Panasonics, so I knew the picture would be superb. And the new Anti-reflective screen does a fine job of masking reflections. All around, definitely the finest entry level Panasonic plasma yet.

A+ customer service & A+ plasma."

modified review This review was modified by rscotta831 on April 10 2008 01:40:24 PM

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